We had a junior suite, which was a good size, both bedroom and lounge The Restaurant is a bit basic, but the food was really good and excellent value for money, barman was great. Breakfast room nice and airy, great egg station, and good choice of food, nice coffee too Staff were super friendly but the barman was superb

Occasionally there was a bit of a smell in the room, not sure where it was coming from but a bit musty, also the mini bar was never topped up during our 4 night stay

Nice, comfortable and kind staff. They offer to store your luggage before check-in and after checkout. Also, try as much as possible to have your room ready ASAP even if you arrive earlier than the check-in time.

Dogs are charged a supplement of 25€, not sure if in total pr per night as I only stayed one night. Should be stated on the booking announcements or fees. Despite that, they give you plates and a bed for the dog. Only complaint, from the street to the hotel reception there is a tiny staircase that should be considered, though there is a lift for wheelchairs.

I usually try and stay in an area more central - and frankly higher end, but I will stay here again when in Madrid. Location was in a lovely area, even though at first it seemed out of the way. But then I discovered it was very easy to get everywhere else I needed to go by bus. I didn't miss any amenities. No need to spend more. Plus, the staff was very accommodating.

I have no complaints.

good location, clean, amazing staff

Does not matter where in your body or wallet or how far from your phone you place your room’s keycard, the card is going to stop working, is a DISASTER, it gets demagnetized just by exposing it to air, you don’t need a magnet…. trust me. Luckily I was on the fourth floor so the trip back to the reception was not too long. Every time I exit my room I had to ask the reception to re-do my key…. really bad 😡. On the other hand the reception staff is aware of the problem and always ready to help.

Location is not in the city center but just outside of one of the most important metro stations so that you can reach the airport in 20 minutes for only 5 euros. City center is just 4/5 metro stops. Breakfast very good with fresh products. Very clean.

Bathroom is ok but a bit "packed", Price was very high compared to location (nothing to see or do inthe surrundings)

The room was modern, spacious, and very quiet the breakfast was the best breakfast Buffet I've ever had. Chef was present to make fried eggs as well as omflettes.

Well, this is possibly just me, but they pipe in a duft into the lobby that smells like pachulee ( awful.) The hotel would have been 100% had it not been for that lobby stink.

Fantastic staff attitude, nice and clean room , excellent choice for breakfast, perfect location... Next time I will come to the same hotel and share good experience with friends

Everything was perfect

Really comfortable bed. I ate both breakfast and a late snack/dinner at the hotel. The breakfast was buffet + order (hot) faire and was ideal. I advise booking the breakfast in advance; in this case I did not and as a walk in the price was about double that quoted on booking.com. Dinner (Hake) at the bar area was delicious and inexpensive. All in all, I'll be looking out for the NH option for future trips. Some road noise but nothing to grumble about. The location is off the main road, so some traffic but no congestion or horns. The black out curtains helped.

Hard to find anything to criticise. Good all round.

The location was ideal for my vacation. The room was clean, and staffs are very welcoming.

There is insufficient signage to guide visitors to the reception from the parking area. Clearer signage directing to the reception would be helpful.

Located close to the metro station. Great breakfast. There is an option for lunch dinner too. The room looked modern. If you bring an AUX cable - you can play own music in the bathroom.

Some interesting room design choices, e.g. the door to the bathroom wasn’t possible to lock or the way blanket was done (2 bed sheets instead of a blanket case). Maybe a normal thing for local people :)