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+1-833-728-20412,515 reviews
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$203Claudio Coello 139, Madrid, 28006, Spain
Reservations:
+1-833-728-20412,515 reviews
1/102
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Welcome to the vibrant Melia Madrid Serrano, a 4-star gem nestled in the heart of Madrid! Perfectly situated just 2.6 kilometers from the bustling city center, you can indulge in all the attractions while returning to your splendid sanctuary. With prices starting from just $203, you can treat yourself to an unforgettable getaway without breaking the bank! Make your mornings magical with the delicious breakfast offered on-site, fueling you for your daily adventures.
As you explore the hotel's amenities, you'll discover a treasure trove of delights! Dive into the refreshing outdoor swimming pool, sip on cocktails at the stylish bar, or break a sweat in the fully-equipped fitness center – all included with your stay! If relaxation is your goal, unwind on the sun deck or take in the picturesque garden view. Your comfort is paramount with features like soundproof rooms, air conditioning, and 24-hour front desk service ensuring all your needs are met. With 2515 glowing reviews, it’s no wonder travelers rave about their experiences here!
But the fun doesn't stop there! If you have little ones, the hotel offers babysitting and child services (for extra charges), allowing you to enjoy some well-deserved downtime. Whether you're here for business with our meeting/banquet facilities (extra charges apply) or planning a leisurely vacation, Melia Madrid Serrano caters to every type of traveler. So pack your bags and get ready to experience the warmth and vibrancy of Madrid – your marvelous escape awaits!
As the sun sets over Madrid, the Melia Madrid Serrano transforms into a vibrant hub of flair and culinary delights. Get ready to tantalize your taste buds at the stylish ARADO Grocery & Restaurant, where modern ambiance meets international flavors. Whether you're in the mood for a hearty breakfast or an exquisite dinner, the menu is designed to impress and satisfy even the most discerning food lovers. The friendly staff is always ready to make tailored recommendations, ensuring you have a unique dining experience that adds a sprinkle of magic to your stay.
But what’s a holiday without a splash of fun? Take the opportunity to soak up the sun at the exclusive rooftop pool, where adults can unwind while sipping on refreshing cocktails from the bar. With stunning views of the city skyline, it's the perfect backdrop for laughter-filled afternoons or peaceful moments doused in tranquility. For those seeking a more energetic vibe, the fitness center is at your disposal, allowing you to keep up with your workout routine, even while on vacation.
After a day of exploration and adventures, retreat to your lavish accommodation where comfort meets style. With a variety of room options available, from the spacious Grand Premium King to the cozy Grand, Single, every guest's needs are wonderfully catered for. Imagine sinking into plush bedding after a day spent wandering the lively streets of Madrid, or enjoying precious family time in the roomy family rooms. Revel in your choice of amenities, ensuring you bask in a uniquely personal experience. So, dust off your travel passport and embrace the chic comforts of Melia Madrid Serrano — your unforgettable adventure in the heart of Spain begins here!
Closest airports
Adolfo Suárez Madrid–Barajas Airport
7.2miRestaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Upper floors accessible by elevator
Free toiletries
Show 7 photos
Superior, Queen
1 Queen Size Bed
260 sqft
x6
+
x3
More details
Superior is 258 square feet and includes a queen-size bed 150-154 width plus desk, satellite tv , bathrobes, and slippers.
Show 9 photos
Grand Premium, King
1 King Size Bed
1 Sofa Bed
430 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
Show 20 photos
Premium, Double/2 Single
1 Double Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This premium room features elegant decor and modern furnishings. It offers views to quiet interior courtyard. This room comes with a double bed or 2 single beds (subject to availability). The room comes with a table and seats and a complete bathroom with shower, superior quality amenities and MP3 with Bluetooth and Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
Show 8 photos
Premium
1 Queen Size Bed
1 King Size Bed
1 Double Bed
1 Twin Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring modern décor, these bright rooms feature views on the internal patios. They provide queen-size beds, king-size beds or two single beds. A pillow menu is available.
Show 20 photos
Connecting Premium
1 Queen Size Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.
Show 13 photos
Double, Double/2 Single
1 Double Bed
1 Sofa Bed
215 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This superior room is located on the higher floors of the hotel and offers views of Diego de León street. The room is 20-22 square yards and comes with flat-screen TV, mini-bar and air conditioning as well as 1 double bed or 2 single beds, a sofa bed and a large bathroom with superior toiletries. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
Show 18 photos
Junior Suite, Single Use
1 King Size Bed
2 Twin Beds
540 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
x4
More details
Indulge in the spacious 538 sqft Junior Suite for a comfortable stay. Enjoy a king size bed and two twin beds, perfect for 4 adults with free wifi, private bathroom, and more.
Show 8 photos
Premium, 2 Single
1 Twin Bed
2 Twin Beds
260 sqft
Garden view
Private Bathroom
Wifi
Minibar
x6
+
x3
More details
Stay in our spacious Premium Double or Twin Room with 258 sqft of space, featuring 3 twin beds, free WiFi, a beautiful garden view, and a private bathroom with complimentary toiletries. Perfect for 2 adults seeking comfort and relaxation.
Show 13 photos
Double, Double/Twin, Single Use
1 Double Bed
2 Twin Beds
215 sqft
Garden view
Private Bathroom
Wifi
Minibar
More details
Experience a spacious double room with a garden view, featuring a double bed and twin beds. Enjoy free toiletries, WiFi, and a private bathroom in this 215 sqft modern space.
Show 9 photos
Grand Premium, Single Use
1 Queen Size Bed
430 sqft
Garden view
Private Bathroom
Wifi
Minibar
x3
More details
Stay in the luxurious Grand Premium The Level room, with a spacious 431 sqft area, a Queen size bed, and a beautiful garden view. Enjoy free wifi and lovely toiletries in your private bathroom.
Show 7 photos
Grand Premium, Queen
1 Sofa Bed
1 Queen Size Bed
430 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
More details
Experience luxury in our Grand Premium Double room with 431 sqft space. Enjoy a comfortable sofa bed and a queen size bed, along with complimentary toiletries and private bathroom. Accessible by elevator, with free wifi and air conditioning.
Show 20 photos
Premium, 2 Twin, Single Use
1 Queen Size Bed
2 Twin Beds
260 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
x3
More details
Indulge in luxury in The Level Premium Room with a Queen size bed and two Twin beds. Enjoy free toiletries, WiFi, and a private bathroom in this spacious 258 sqft room accommodating 3 adults.
8.5
2,515 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Luis
8.2
March 2023
Overall was very good and I have minimal complaints. nitpicking at most.
I feel like my case is an isolated one in the sense of there was a medium humming noise every hour through the night constant and the room (715) whenever we left and came back would smell not very pleasant. We assumed drains and accepted it couldn’t be helped but just wasn’t very pleasant considering the entire hotel was immaculate.
🇨🇦
Wendy
8.2
November 2023
Very comfortable bed and room.
Temperature control did not work well. Some maintenance issues with shower and fridge.
🇬🇧
Suzy
9.1
August 2023
We booked the level and the level bar was amazing, the food was delicious, freshly baked bread at all hours of the day. The hotel was extremely clean, housekeeping very good. Loved the turndown service and the water put in the room twice a day. The aircon worked very well cooled the room down in the 40 degree heat rapidly. The location is great, everything is walkable we saw everything there was to see and didn't take a metro once. Its in between the high end shops of Madrid so lots of shopping to be done!
The level bar doesn't connect with the pool what is a shame. there is a wee gate you could go through and up the stairs but it's staff only. There is not enough shade to lie in there should be more or bigger umbrellas provided.
🇹🇷
Ayca
9.1
March 2024
Location was very good, a little far from the central area, but very neat and comfy. Breakfast was fantastic, it didn't feel like a hotel breakfast with the nice decor. Bed and bathroom was really good. Most important, we had to work for long hours and the lobby area was so nice, good wi-fi, nice atmosphere and very comfortable at the same time.
The doors of the rooms were designed to close by themselves, but they make a lot of noise. Turning to a collective noise during breakfast and late hours when everyone comes/goes. I also didn't like the window, it was high and hard to open. But very airy and light room.
🇬🇧
Steven
8.2
May 2023
The breakfast was superb with a wide range of foods available to suit any requirements. Overall the hotel was very comfortable and well presented. The location was superb in a very nice neighbourhood and 10 mins to the metro station. The staff were all friendly and helpful. My room was very nice.
The restaurant in the evening was not as good as at breakfast time. Choice not so good, small portions and a bit pricey. There was a road ramp on the main road which clunked every time a vehicle went over it. This is audible at night from some rooms though the thick double glazing helps.
🇺🇸
Marilyn
8.2
June 2023
The breakfast was the best thing about the hotel. They had so many different items to choose from. And everything was delicious. The bed was comfortable.
The bathroom was very tiny. It was also difficult to figure out the lights. We were putting the lights on and off until we finally got the lights we wanted on. Also the television remote control was confusing to figure out. The Maid kept turning off our Air-conditioning so it was too hot in the room when we returned. Also it was raining on and off on the days we were there, so they closed the swimming pool and I wasn't able to go swimming. It was raining on and off but it would have been nice if they opened the pool when it wasn't raining so people could swim for a little while. Their gym is nice and it is open 24 hours. They do need to add some lower weights for women.
🇹🇷
Bandaloop21st
9.1
March 2024
Breakfast was exceptional; great selection; tasty food; good service. The room was clean and comfy enough. The hotel's location is great close to all my favorite shopping and dining places. If you want real Added Value that is unique to Melia, book the "Level".
Only that the bathrooms are too small; not enough place to put anything. Remaking the bathrooms might be too difficult but some small creative design elements might fix the problem.
🇱🇻
Грёз
8.2
December 2022
*)Breakfast was rich and tasty, can find what you prefer. The Restoran zone and breakfast zone were visually amazing, can make a lot of Instagram photos ;) *)The room was big and light and the interior was good. The quality of the bed was good too. Wifi signal was good and work fast. *)There was a gym that you can use 24/7, and conference rooms. *)The place was in the city centre, and everything was near: cultural places, shops, and food places.
*) In the room was a table that was unstable. Need to be careful with it one leg. *) Minibar was moving too. *) In toilet wall was dirty. Look like kids draw with pencils on it. *)
🇪🇸
Eva
10
March 2024
Honestly it was lovely. Second time I have stayed here and it was great. The place is very big and clean. Food is absolutely amazing. Strongly recommend the restaurant on the ground floor. And the best thing about the experience was the staff.
Nothing really comes to my mind at the moment. I have stayed for a few days fro work so can't complain...Maybe loud music at the lobby but honestly it is just me.
🇪🇸
Ines
10
January 2024
omg! This was one of my favourite exeriences ever!! I loved everything!!! Staff (in the Level) is amazing, so kind, so nice, so friendly…. no words! Rooms AMAZING, so new, so clean, small things they do for you! And the concept of the Melia hotels (Level) is the best thing ever, open bar with drinks and food…. that is the reason I would always choose this hotel over some else…
everything was amazing
Attractions
Velázquez Palace (Palacio de Velázquez)
1.1miCírculo de Bellas Artes (CBA)
1.4miSan Fernando Royal Academy of Fine Art
1.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
1.5miLope de Vega House Museum (Casa Museo Lope de Vega)
1.6miRoyal Botanical Garden (Real Jardín Botánico)
1.6miCaixaForum Madrid
1.7miLavapiés
1.9miLa Cueva de Lola
2.1miLa Casa Encendida
2.2miCasa de Campo
3.1miMatadero Madrid
3.1miMadrid Río Park (Parque Madrid Río)
3.2miMadrid Teleférico (Teleférico de Madrid)
3.6miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.2miAttractions
Velázquez Palace (Palacio de Velázquez)
1.1miCírculo de Bellas Artes (CBA)
1.4miSan Fernando Royal Academy of Fine Art
1.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
1.5miLope de Vega House Museum (Casa Museo Lope de Vega)
1.6miRoyal Botanical Garden (Real Jardín Botánico)
1.6miCaixaForum Madrid
1.7miLavapiés
1.9miLa Cueva de Lola
2.1miLa Casa Encendida
2.2miCasa de Campo
3.1miMatadero Madrid
3.1miMadrid Río Park (Parque Madrid Río)
3.2miMadrid Teleférico (Teleférico de Madrid)
3.6miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.2miAirports
Adolfo Suárez Madrid–Barajas Airport
7.2miARADO GROCERY & RESTAURANT
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Soundproof rooms
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Garden view
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Public Bath
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
Diners Club,
American Express,
JCB
This property does not accept cash.
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