2,515 reviews
From
$198Claudio Coello 139, Madrid, 28006, Spain
2,515 reviews
1/102
From
$198Outdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to Melia Madrid Serrano, a stylish 4-star hotel conveniently located just 1.6mi from the vibrant city center of Madrid, Spain. This beautiful hotel is situated at Claudio Coello 139 and offers a delightful array of amenities, including an outdoor swimming pool, free Wi-Fi, and a fitness center. The hotel boasts a stunning garden view, and the rooms are elegantly soundproofed for a peaceful night's sleep.
With its 2515 positive reviews, Melia Madrid Serrano promises guests a comfortable and enjoyable stay. The hotel offers a complimentary breakfast to start your day and is also pet-friendly for those traveling with furry companions. Room service, a 24-hour front desk, and a bar and restaurant add to the convenience and comfort of this hotel. Prices start from just $198, making this an accessible luxury option for your stay in Madrid.
Whether you're in Madrid for business or leisure, Melia Madrid Serrano provides a convenient and relaxing base from which to explore this exciting city. Enjoy the renowned Spanish hospitality and modern amenities during your stay at this charming hotel.
After a long day of sightseeing or business meetings in Madrid, guests at Melia Madrid Serrano can unwind and relax at the hotel’s stunning outdoor rooftop pool. The seasonal pool offers a serene retreat above the bustling city, where adults can enjoy a refreshing swim or simply soak up the sun while enjoying breathtaking views of the Madrid skyline. This relaxing amenity provides the perfect spot to rejuvenate and take in the vibrant atmosphere of the city from above.
Indulge in delectable dining experiences at the hotel's very own ARADO GROCERY & RESTAURANT, offering modern ambiance and a diverse range of international cuisines. Whether you're craving a taste of local Spanish dishes or seeking international flavors, this restaurant caters to all preferences with its exquisite culinary offerings. Guests can savor delicious meals in a sophisticated setting without having to leave the comfort of the hotel, making it the perfect choice for a convenient and satisfying dining experience during your stay.
To ensure a hassle-free and secure payment experience, the hotel accepts major credit cards such as Mastercard, Visa, JCB, American Express, and Diners Club, offering guests the flexibility and convenience to settle their expenses with ease. With the variety of payment options available, guests can enjoy peace of mind and focus on making the most of their time in Madrid, knowing that their transactions are handled smoothly and efficiently throughout their stay at Melia Madrid Serrano.
Closest airports
Adolfo Suárez Madrid–Barajas Airport
7.2miOutdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Show 7 photos
Superior, Queen
1 Queen Size Bed
260 sqft
x6
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x3
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Superior is 258 square feet and includes a queen-size bed 150-154 width plus desk, satellite tv , bathrobes, and slippers.
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Grand Premium, King
1 King Size Bed
1 Sofa Bed
430 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This modern and light superior room is 40 square yards and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
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Superior, Double/2 Single
1 Double Bed
+
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Superior includes either a double bed 131-150 width or 2 single beds 80-130 width.
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Run Of House
x4
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x3
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Run Of House
Single Room
+
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Grand Premium, Triple
+
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Room - 2 Twin
235 sqft
+
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Room Standard is 237 square feet and includes 2 single beds 80-130 width plus desk, satellite tv , tea and coffee making facilities , bathrobes, and slippers.
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Supreme, Double/2 Single
1 Double Bed
235 sqft
x6
+
x3
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Supreme Room is 237 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width.
Show 20 photos
Premium, Double/2 Single
1 Double Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This premium room features elegant decor and modern furnishings. It offers views to quiet interior courtyard. This room comes with a double bed or 2 single beds (subject to availability). The room comes with a table and seats and a complete bathroom with shower, superior quality amenities and MP3 with Bluetooth and Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
Economy
x4
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x3
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Room Economy
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Family
1 King Size Bed
2 Twin Beds
325 sqft
Private Bathroom
Wifi
Minibar
Flat-screen TV
x8
+
x4
More details
Family Room Standard
Show 9 photos
Grand Premium
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The Level Grand Premium Room.
Show 8 photos
Standard Room
1 Queen Size Bed
2 Twin Beds
235 sqft
Garden view
Private Bathroom
Wifi
Minibar
+
More details
Show 18 photos
Junior Suite, Double
1 Double Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
x5
+
x3
More details
Junior Suite The Level.
Premium, Garden View
x10
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x6
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Room Premium Garden View
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Premium
1 Queen Size Bed
1 King Size Bed
1 Double Bed
1 Twin Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring modern décor, these bright rooms feature views on the internal patios. They provide queen-size beds, king-size beds or two single beds. A pillow menu is available.
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Connecting Premium
1 Queen Size Bed
260 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views.
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Junior Suite Standard
Free wifi
+
More details
Show 9 photos
Grand, Double
1 Double Bed
+
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Grand
Show 5 photos
Supreme
1 Queen Size Bed
1 King Size Bed
1 Double Bed
+
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Triple Room
1 King Size Bed
2 Twin Beds
280 sqft
Garden view
Private Bathroom
Wifi
Minibar
x3
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x4
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Enjoy a spacious 280 sqft Triple Room with a King size bed and 2 Twin beds, accommodating 3 adults. Relax with Wifi, Air conditioning, and a garden view, while enjoying the convenience of a private bathroom and free toiletries.
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Double, Double/2 Single
1 Double Bed
1 Sofa Bed
215 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
This superior room is located on the higher floors of the hotel and offers views of Diego de León street. The room is 20-22 square yards and comes with flat-screen TV, mini-bar and air conditioning as well as 1 double bed or 2 single beds, a sofa bed and a large bathroom with superior toiletries. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness center; - Access to private outdoor areas
Room With Garden View
x10
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x6
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Room Garden View
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Junior Suite, Single Use
1 King Size Bed
2 Twin Beds
540 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
x4
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Indulge in the spacious 538 sqft Junior Suite for a comfortable stay. Enjoy a king size bed and two twin beds, perfect for 4 adults with free wifi, private bathroom, and more.
Twin Room
x4
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x3
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Two Beds
Premium, Queen
1 Queen Size Bed
x4
+
x3
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Premium Queen Bed
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Superior
x4
+
x3
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Superior
Luxury
x4
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x3
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Luxury
Show 5 photos
Supreme, Double/Twin, Single Use
2 Twin Beds
1 Double Bed
260 sqft
City view
Private Bathroom
Wifi
Minibar
More details
Stay in our luxurious Supreme Double Room, perfect for solo travelers looking for comfort and space. With 258 sqft, Wifi, air conditioning, and free toiletries, it's the ideal retreat after a busy day.
Show 8 photos
Premium, 2 Single
1 Twin Bed
2 Twin Beds
260 sqft
Garden view
Private Bathroom
Wifi
Minibar
x6
+
x3
More details
Stay in our spacious Premium Double or Twin Room with 258 sqft of space, featuring 3 twin beds, free WiFi, a beautiful garden view, and a private bathroom with complimentary toiletries. Perfect for 2 adults seeking comfort and relaxation.
Family Economy
x8
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x4
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Family Room Economy
Show 13 photos
Double, Double/Twin, Single Use
1 Double Bed
2 Twin Beds
215 sqft
Garden view
Private Bathroom
Wifi
Minibar
More details
Experience a spacious double room with a garden view, featuring a double bed and twin beds. Enjoy free toiletries, WiFi, and a private bathroom in this 215 sqft modern space.
Show 9 photos
Grand Premium, Queen, Single Use
1 Queen Size Bed
430 sqft
Garden view
Private Bathroom
Wifi
Minibar
x3
More details
Stay in the luxurious Grand Premium The Level room, with a spacious 431 sqft area, a Queen size bed, and a beautiful garden view. Enjoy free wifi and lovely toiletries in your private bathroom.
Show 7 photos
Grand Premium, Queen
1 Sofa Bed
1 Queen Size Bed
430 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
More details
Experience luxury in our Grand Premium Double room with 431 sqft space. Enjoy a comfortable sofa bed and a queen size bed, along with complimentary toiletries and private bathroom. Accessible by elevator, with free wifi and air conditioning.
Apartment Standard
x10
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x6
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Apartment Standard
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Premium, Queen/Twin, Single Use
1 Queen Size Bed
2 Twin Beds
260 sqft
Private Bathroom
Wifi
Minibar
Coffee machine
x3
More details
Indulge in luxury in The Level Premium Room with a Queen size bed and two Twin beds. Enjoy free toiletries, WiFi, and a private bathroom in this spacious 258 sqft room accommodating 3 adults.
Suite
x8
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x5
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Suite Standard
Queen Room
1 Queen Size Bed
+
More details
Queen Size Bed includes a queen-size bed 150-154 width.
Superior, City View
x10
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x6
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Room Superior City View
Family, Twin
x8
+
x4
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Family Room Two Beds
Show 7 photos
Connecting Premium, 2 Queen
4 Twin Beds
2 Queen Size Beds
260 sqft
Garden view
Private Bathroom
Wifi
Minibar
x4
More details
Stay in our spacious 258 sqft Connecting Premium Room, featuring 4 comfortable twin beds and 2 queen size beds for up to 4 adults. Enjoy the garden view, free toiletries, and private bathroom, along with wifi and air conditioning.
Quadruple Room
x4
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x3
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Grand, Single
More details
Premium, Triple
x3
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x4
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Luxury, Twin
1 Twin Bed
x4
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x3
More details
Melia, Triple
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Connecting
x6
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x3
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Connecting Room
Economy, Single
More details
Dormitory Standard
More details
Room - 2 Double
2 Double Beds
x6
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x3
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Premium, Single
More details
Superior, Single
More details
Premium, Twin
Free wifi
+
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Melia
+
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8.5
2,515 reviewsFrom
$198Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Luis
8.2
8.2
Overall was very good and I have minimal complaints. nitpicking at most.
I feel like my case is an isolated one in the sense of there was a medium humming noise every hour through the night constant and the room (715) whenever we left and came back would smell not very pleasant. We assumed drains and accepted it couldn’t be helped but just wasn’t very pleasant considering the entire hotel was immaculate.
🇨🇦
Wendy
8.2
8.2
Very comfortable bed and room.
Temperature control did not work well. Some maintenance issues with shower and fridge.
🇬🇧
Suzy
9.1
9.1
We booked the level and the level bar was amazing, the food was delicious, freshly baked bread at all hours of the day. The hotel was extremely clean, housekeeping very good. Loved the turndown service and the water put in the room twice a day. The aircon worked very well cooled the room down in the 40 degree heat rapidly. The location is great, everything is walkable we saw everything there was to see and didn't take a metro once. Its in between the high end shops of Madrid so lots of shopping to be done!
The level bar doesn't connect with the pool what is a shame. there is a wee gate you could go through and up the stairs but it's staff only. There is not enough shade to lie in there should be more or bigger umbrellas provided.
🇹🇷
Ayca
9.1
9.1
Location was very good, a little far from the central area, but very neat and comfy. Breakfast was fantastic, it didn't feel like a hotel breakfast with the nice decor. Bed and bathroom was really good. Most important, we had to work for long hours and the lobby area was so nice, good wi-fi, nice atmosphere and very comfortable at the same time.
The doors of the rooms were designed to close by themselves, but they make a lot of noise. Turning to a collective noise during breakfast and late hours when everyone comes/goes. I also didn't like the window, it was high and hard to open. But very airy and light room.
🇬🇧
Steven
8.2
8.2
The breakfast was superb with a wide range of foods available to suit any requirements. Overall the hotel was very comfortable and well presented. The location was superb in a very nice neighbourhood and 10 mins to the metro station. The staff were all friendly and helpful. My room was very nice.
The restaurant in the evening was not as good as at breakfast time. Choice not so good, small portions and a bit pricey. There was a road ramp on the main road which clunked every time a vehicle went over it. This is audible at night from some rooms though the thick double glazing helps.
🇺🇸
Marilyn
8.2
8.2
The breakfast was the best thing about the hotel. They had so many different items to choose from. And everything was delicious. The bed was comfortable.
The bathroom was very tiny. It was also difficult to figure out the lights. We were putting the lights on and off until we finally got the lights we wanted on. Also the television remote control was confusing to figure out. The Maid kept turning off our Air-conditioning so it was too hot in the room when we returned. Also it was raining on and off on the days we were there, so they closed the swimming pool and I wasn't able to go swimming. It was raining on and off but it would have been nice if they opened the pool when it wasn't raining so people could swim for a little while. Their gym is nice and it is open 24 hours. They do need to add some lower weights for women.
🇹🇷
Bandaloop21st
9.1
9.1
Breakfast was exceptional; great selection; tasty food; good service. The room was clean and comfy enough. The hotel's location is great close to all my favorite shopping and dining places. If you want real Added Value that is unique to Melia, book the "Level".
Only that the bathrooms are too small; not enough place to put anything. Remaking the bathrooms might be too difficult but some small creative design elements might fix the problem.
🇱🇻
Грёз
8.2
8.2
*)Breakfast was rich and tasty, can find what you prefer. The Restoran zone and breakfast zone were visually amazing, can make a lot of Instagram photos ;) *)The room was big and light and the interior was good. The quality of the bed was good too. Wifi signal was good and work fast. *)There was a gym that you can use 24/7, and conference rooms. *)The place was in the city centre, and everything was near: cultural places, shops, and food places.
*) In the room was a table that was unstable. Need to be careful with it one leg. *) Minibar was moving too. *) In toilet wall was dirty. Look like kids draw with pencils on it. *)
🇪🇸
Eva
10
10
Honestly it was lovely. Second time I have stayed here and it was great. The place is very big and clean. Food is absolutely amazing. Strongly recommend the restaurant on the ground floor. And the best thing about the experience was the staff.
Nothing really comes to my mind at the moment. I have stayed for a few days fro work so can't complain...Maybe loud music at the lobby but honestly it is just me.
🇪🇸
Ines
10
10
omg! This was one of my favourite exeriences ever!! I loved everything!!! Staff (in the Level) is amazing, so kind, so nice, so friendly…. no words! Rooms AMAZING, so new, so clean, small things they do for you! And the concept of the Melia hotels (Level) is the best thing ever, open bar with drinks and food…. that is the reason I would always choose this hotel over some else…
everything was amazing
Attractions
Velázquez Palace (Palacio de Velázquez)
1.1miCírculo de Bellas Artes (CBA)
1.4miSan Fernando Royal Academy of Fine Art
1.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
1.5miLope de Vega House Museum (Casa Museo Lope de Vega)
1.6miRoyal Botanical Garden (Real Jardín Botánico)
1.6miCaixaForum Madrid
1.7miLavapiés
1.9miLa Cueva de Lola
2.1miLa Casa Encendida
2.2miCasa de Campo
3.1miMatadero Madrid
3.1miMadrid Río Park (Parque Madrid Río)
3.2miMadrid Teleférico (Teleférico de Madrid)
3.6miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.2miAttractions
Velázquez Palace (Palacio de Velázquez)
1.1miCírculo de Bellas Artes (CBA)
1.4miSan Fernando Royal Academy of Fine Art
1.4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
1.5miLope de Vega House Museum (Casa Museo Lope de Vega)
1.6miRoyal Botanical Garden (Real Jardín Botánico)
1.6miCaixaForum Madrid
1.7miLavapiés
1.9miLa Cueva de Lola
2.1miLa Casa Encendida
2.2miCasa de Campo
3.1miMatadero Madrid
3.1miMadrid Río Park (Parque Madrid Río)
3.2miMadrid Teleférico (Teleférico de Madrid)
3.6miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28.2miAirports
Adolfo Suárez Madrid–Barajas Airport
7.2miARADO GROCERY & RESTAURANT
Cuisines
InternationalAmbiances
ModernLocation
OutdoorFeatures
RooftopAge restrictions
Adults onlyAvailability
SeasonalOutdoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Lowered sink
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Public Bath
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
From
$198Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard,
Diners Club,
American Express,
JCB
This property does not accept cash.
What are the rates at Melia Madrid Serrano?
Starting prices for Melia Madrid Serrano are around $198. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Melia Madrid Serrano?
The Melia Madrid Serrano hotel offers a variety of room types including Premium, Standard, Family, Junior Standard Suite, Grand, Supreme, and Superior, with occupancy for 2 adults and 1 child, non-smoking, and various bed sizes and room sizes. The hotel also provides triple rooms with a king-size bed and twin beds, studios with multiple bed options with no smoking and various room sizes, and a Family Room with a king-size bed and twin beds and no smoking policy. The hotel also offers single occupancy rooms with a king-size and twin beds, a double or twin room with queen-size and twin beds, and Grand Premium The Level rooms for single and multiple occupancies with queen-size beds and a sofa bed.
Which amenities can guests enjoy at Melia Madrid Serrano?
Guests at the Melia Madrid Serrano hotel can enjoy various leisure amenities during their stay. They can spend time by the outdoor swimming pool, which has a rooftop location and is exclusively for adults. For dining options, guests can visit the ARADO GROCERY & RESTAURANT, which offers modern international cuisine. The hotel also provides an array of services including a fitness center, sun deck, and pet-friendly facilities. Additionally, the hotel has a 24-hour front desk and offers room service, ensuring convenience for guests. Whether guests want to relax by the pool, enjoy a meal at the restaurant, or utilize the fitness amenities, the hotel provides a range of options for guests to make the most of their time during their stay.
Does Melia Madrid Serrano feature a pool area?
The hotel provides a seasonal outdoor pool on the rooftop with an adults-only restriction.
Does Melia Madrid Serrano have on-site restaurants?
The hotel has an on-site restaurant called ARADO GROCERY & RESTAURANT offering modern ambiance and international cuisine, indicating that there is at least one restaurant available at the hotel.
Does Melia Madrid Serrano accept credit cards?
Yes, Melia Madrid Serrano accepts credit cards such as Mastercard, Visa, JCB, American Express, and Diners Club. However, cash payments are not accepted at the hotel.
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