172 reviews
From
$300Retama 3, Maspalomas, 35100, Spain
172 reviews
1/47
From
$300Spa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Waterslide
Steam room
Air conditioning
Welcome to Paradisus Gran Canaria, a luxurious 5-star hotel nestled in the vibrant city of Maspalomas, Spain. Just 2.7mi away from the city center, this beachfront hotel offers a perfect blend of relaxation and entertainment for travelers seeking a memorable vacation. With 172 reviews from satisfied guests, rest assured your stay at Paradisus Gran Canaria will be nothing short of exceptional.
Indulge in a range of amenities during your stay, including a spa, outdoor swimming pool, and kids' club - perfect for families. Unwind at the on-site fitness center or lounge at the sun deck while enjoying the stunning views. Offering free WiFi and air conditioning, this hotel ensures a comfortable and convenient stay for all guests. With a golf course, Turkish/Steam Bath, and live music performances also available, there's something for everyone at Paradisus Gran Canaria.
Immerse yourself in the beautiful surroundings of Paradisus Gran Canaria, where luxury meets leisure for an unforgettable experience. Book your stay now at this exquisite hotel located at Retama 3, and get ready to create wonderful memories in this picturesque Spanish destination.
When it comes to dining at Paradisus Gran Canaria, your taste buds are in for a treat with an array of restaurants to choose from. Indulge in gourmet delights at Gastro Hall, offering a mix of steakhouse, Asian, and international cuisines in a modern and family-friendly ambiance. Craving Italian? Head over to Mascalzone for authentic pizzas and dishes in a sleek setting. For a quick bite, visit Shack for an international menu perfect for the whole family. Don't miss Lemon Fish - Nikkei for delicious Peruvian seafood or Kanna Beach Club for Mediterranean flavors. Adults looking for a sophisticated dining experience can book a table at Peseta - Signature Restaurant, where local cuisine takes center stage. Whatever your palate desires, Paradisus Gran Canaria has a restaurant to satisfy your cravings.
After a day of soaking up the sun or exploring Maspalomas, relax and unwind at one of the hotel's stunning pools. Whether you prefer a peaceful swim or a lively atmosphere, Paradisus Gran Canaria caters to all preferences. Take a dip in the heated adults-only pool for a tranquil experience, or enjoy a refreshing swim in the pool designed exclusively for kids. If you're looking for a pool that welcomes guests of all ages, the hotel offers another outdoor pool where you can enjoy quality time with your loved ones. With all pools available year-round, you can make a splash no matter the season at this luxurious beachfront oasis.
Convenience meets luxury at Paradisus Gran Canaria, where payment is made easy with accepted methods including Visa, Mastercard, and American Express. Cash is not accepted at the hotel, providing you with a hassle-free payment experience during your stay. With these options at your disposal, you can focus on enjoying your vacation and exploring all the wonders that this vibrant Spanish destination has to offer. Don't wait any longer – book your stay at Paradisus Gran Canaria and get ready to immerse yourself in a world of relaxation, entertainment, and culinary delights.
Closest airports
Gran Canaria Airport
14.7miSpa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Waterslide
Steam room
Air conditioning
Beach
Kids' club
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Show 4 photos
Premium
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 9 photos
Family
Minibar
+
More details
Show 15 photos
Penthouse Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 6 photos
Premium, Mountain View
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
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Nikte 2 Bedroom
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
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Show 7 photos
Premium, Ocean front
Free wifi
Minibar
Fitness center
+
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Family 2 Bedroom
Minibar
+
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Premium, Oceanfront View
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
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Junior Suite
Minibar
+
More details
Show 5 photos
Nikte Junior Suite
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 10 photos
Premium, Ocean View
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 5 photos
Nikte, Oceanfront View
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
8.8
172 reviewsFrom
$300Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Michelle
8.2
8.2
Breakfast was good in the restaurant near adult pool.
Restaurant service was sometimes slow. Food was lukewarm. We stayed in a lovely room for 3 adults with a solarium to provide feeling of space but the outside area was not tidied whilst we were there and cigarette ends were left by neighbours on our solarium. If it wasn’t for this I would give cleanliness 10/10. The hotel blurb gives the impression the adults only area is more isolated from the family facilities but unfortunately children can be seen and heard. No where to shower and change for flight home when checked out of room. Having paid nearly 4K for a weeks holiday I don’t expect to have to pay to have a shower!
🇳🇱
Gideon
9.1
9.1
Beautiful location with nice views from your room. The early morning sunrise is very pretty to watch. Great to have several restaurants to choose from. You could eat at a different restaurant each evening (when they are open)..
Some restaurants are closed from Thursday to Saturday which gives you too limited options. For the amount of money that you pay, it is strange. We also booked reserve and we had no place to sit at the outside pool for 2 days. We told the staff that it was unacceptable but only on the third day when lots of people were leaving we had some sun-beds. So simply too many people who pay for reserve and too limited spaces at the pool. Overall we enjoyed our stay but price versus quality was not as it should be.
🇸🇪
Kelsey
10
10
If you’re like me you read some of the mixed reviews and got a little nervous - don’t worry! The location is beautiful, the staff is amazing, and we had a lovely stay! We had the Reserve upgrade and I cannot recommend it enough. Having a bit of privacy and calm was worth it. The staff is so charming (extra shout out to Marina and Cristina in the reserve breakfast area/ mascalzone for always being a delight). The spa is also wonderful - I got the best massage of my life from Maria Jose who was so knowledgeable about every treatment and product, you could tell she was passionate about her work! I mention food below, but Kanna was our favorite restaurant and the food was really good. Breakfast in the Reserve area is the perfect start to the day. We might have been here at a slow time of year, but we never had issues getting a sun bed or Bali bed in the reserve area. Overall, it was a fantastic stay and we only regret not staying an extra few days! Hopefully we get a chance to return in the future.
Overall I’d say that sometimes food is the weakest link of this otherwise perfect stay - some of the past reviews paint the food in a very negative light and I didn’t experience that! I thought at times it was just “okay.” Stick to the restaurants and make reservations - your experiences with food will go much better!!
🇩🇪
Manuel
10
10
Wonderful location and infrastructure, you can tell it was only re-opened earlier in 2023. Wide variety of food available. We thought other reviews were over stating the perfection that the staff is, boy were we wrong. Everyone we met and interacted with was 100% committed to making our state perfect and ensuring everything went as smooth as humanly possible. The Reserve upgrade is worth it if you want the lounge access (with air conditioning) and the very quiet adults only pool. Breakfast in the Reserve area was nice and offered great additions to the regular breakfast buffet. Overall: as close to perfection as you can get in the <500€ a night category
-
🇬🇧
Oleksandr
10
10
First of all, we were going to enjoy sun and water without special expectations of the food. Like, "ok, all-inclusive, nice food will be there, that's fine". On the contrary - the food went above all the expectations and every meal was a delight. Especially they are focused on ceviche and tartars - amazing stuff they serve. Then, the hotel itself has just opened from a major renovations - needless to say that everything is brand-new, marble is shiny and rooms are great. Service: I wouldn't be surprised if it turned out that guest to personel ratio is like 1:1. My gosh, whenever I left the room for 3 minutes, somehow when I came back the bed was made and room cleaned once again. If you are on a "no-kids" vacation, I really recommend looking at "The reserve" option.
🇬🇧
Marjorie
9.1
9.1
Staff were exceptional. Standards were very excellent. Grounds and facilities with beautiful and spotlessly clean inside the hotel and outside
The food quality was mediocre to say the least although there was a lot to choose from in terms of restaurants and menu's for a five star hotel I would have thought that the actual quality of the food be far better than it actually was.
🇮🇸
Sigrun
10
10
Great hotel! The staff is exceptionally friendly and the food is tasty. The interior of the hotel is stunning and it is very clean. Great gym! The whole hotel is new and modern. We loved the all inclusive package.
The only thing that comes to mind is that they only have canned water (not bottled). It is a bit inconvenient when going outside to sunbathe or going to the gym. Also you have to wear a rather large bracelet the whole stay. You get a little bit bored of the food at the buffet because it is very similar each day. Not a huge problem.
🇬🇧
Emma
8.2
8.2
Everything was great. Hotel was amazing, staff were attentive. The whole resort smelt amazing. This is going to be my new winter get away
That there was no drink service by the pool. I would expect for the price and the star that there would be pool service.
🇬🇧
Alexis
9.1
9.1
Excellent stay overall Pool excellent Food and Drink Selection top quality Friendly staff Cleaners brilliant and room well equipped
Evening entertainment lacking. Slow service for water refills at main restaurant No English subtitles on any TV channels.
🇬🇧
Anila
9.1
9.1
We liked everything from staff to the service , the a la carte restaurant, Kana restaurant we were having our lunch there every day the waitress were very friendly and happy to help with any questions! The males waitress were more polite and happy to give us the best service. The cleaning service was every day . The food was good A big thank you to the receptionist team for the birthday wishes champagne and the peace of cakes they sent to our room much appreciated.
The mattress wasn’t so comfortable . And another thing that I think is really important parents and families with young children will be very beneficial if they can have their kids under control and not letting them run on the corridor disturbing others people sleep! Also at meals time and specific at breakfast time running around the Ala carte restaurant making lot of unhappy noises . Manners and respect for others people around them who wanted to have some peaceful time should be considered!
Attractions
Sioux City Park
2.1miEnglish Beach (Playa del Inglés)
2.3miAqualand Maspalomas
3.8miCocodrilo Park Zoo
9.3miRoque Nublo
14.3miBandama Caldera (Caldera de Bandama)
18.9miJardín Botánico Canario Viera y Clavijo
23.9miVegueta
23.9miCatedral de Santa Ana
24.1miColumbus House (Casa de Colón)
24.2miTeatro Pérez Galdós
24.3miCalle Triana
24.4miSanta Catalina Park (Parque de Santa Catalina)
26.4miPoema del Mar Aquarium
26.8miMercado del Puerto
27miAttractions
Sioux City Park
2.1miEnglish Beach (Playa del Inglés)
2.3miAqualand Maspalomas
3.8miCocodrilo Park Zoo
9.3miRoque Nublo
14.3miBandama Caldera (Caldera de Bandama)
18.9miJardín Botánico Canario Viera y Clavijo
23.9miVegueta
23.9miCatedral de Santa Ana
24.1miColumbus House (Casa de Colón)
24.2miTeatro Pérez Galdós
24.3miCalle Triana
24.4miSanta Catalina Park (Parque de Santa Catalina)
26.4miPoema del Mar Aquarium
26.8miMercado del Puerto
27miAirports
Gran Canaria Airport
14.7miGastro Hall
Cuisines
Steakhouse•Asian•InternationalAmbiances
Family Friendly•ModernMascalzone
Cuisines
Italian•PizzaAmbiances
ModernGinger Gran Café & Lobby Bar
Ambiances
ModernShack
Cuisines
InternationalAmbiances
Family FriendlyLemon Fish - Nikkei
Cuisines
Peruvian•SeafoodKanna Beach Club
Cuisines
MediterraneanVibra Fun Bar & Restaurant
Cuisines
InternationalAmbiances
ModernPeseta - Signature Restaurant - Adults Only
Cuisines
LocalAmbiances
ModernLocation
OutdoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
HeatedAge restrictions
Kids onlyAvailability
All seasonLocation
OutdoorFeatures
HeatedAge restrictions
All agesAvailability
All seasonSpa/Wellness packages
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Waterslide
Steam room
Air conditioning
Beach
Kids' club
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Accessibility
Wheelchair accessible
Activities
Beach
Cycling
Diving
Golf course
Live music/Performance
Movie nights
Themed dinners
Tour or class about local culture
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Food & Drink
Bar
Coffee house on site
Restaurant
Snack bar
Special diet meals (on request)
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Beachfront
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Safety & security
24-hour security
Fire extinguishers
Smoke alarms
Spa
Back massage
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Fitness
Fitness center
Fitness classes
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Light therapy
Massage
Neck massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waterslide
Yoga classes
Transportation
Car rental
From
$300Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not possible) and costs EUR 15 per day.
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Mastercard,
American Express,
Visa
This property does not accept cash.
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