4,178 reviews
From
$267Carrer De Simó Ballester, Palma De Mallorca, 07011, Spain
4,178 reviews
1/62
From
$267Spa/Wellness packages
Outdoor swimming pool
Indoor swimming pool
Free wifi
Steam room
Free spa
Sauna
Air conditioning
Welcome to the Protur Naisa Palma Hotel, a charming 4-star hotel conveniently located in the heart of Palma, Spain. With its prime location just 0.6mi from the city center, guests can easily explore the vibrant streets, shops, and restaurants that make Palma a popular destination. The hotel offers 4178 reviews, assuring travelers of a delightful stay.
The Protur Naisa Palma Hotel offers an array of amenities to enhance your experience. Start your day with a delicious breakfast, included with your stay. Enjoy a dip in the outdoor or indoor swimming pool, or indulge in a pampering spa treatment. The hotel provides a fitness center for those maintaining their exercise routine, as well as a sauna for relaxation. The on-site restaurant and bar offer delectable dining options, ensuring that you can savor the flavors of Spain without leaving the hotel.
The hotel's comfortable and soundproof rooms are designed for ultimate relaxation. Each room features free Wi-Fi, air conditioning, and a private bathroom with free toiletries. With a range of room options, including hypoallergenic rooms and wheelchair-accessible rooms, the Protur Naisa Palma Hotel caters to the needs of all guests. For an unforgettable stay in Palma, book your accommodation at the Protur Naisa Palma Hotel, where comfort and convenience await. Prices start from $267, making it an excellent choice for your next visit to Spain.
After a long day of exploring the stunning city of Palma, why not take a refreshing dip in one of our two beautiful pools? Our outdoor pool, located on the rooftop, offers breathtaking views of the city skyline. With its adults-only policy, you can relax and unwind in peace. If you prefer to swim indoors, our second pool is heated and also available year-round. It features a shallow end, perfect for those who want to cool off without diving in. Whether you prefer lounging poolside with a drink in hand or taking a few laps, our pools are here to add a touch of luxury to your stay.
Hungry after a day of adventures? Look no further than Cafetería Naisa, our on-site restaurant. Indulge in mouthwatering Spanish cuisine without leaving the comfort of the hotel. From traditional tapas to delectable seafood dishes, our menu is sure to satisfy your taste buds. And don't forget to pair your meal with one of our carefully selected wines or refreshing cocktails. Whether you're enjoying a romantic dinner for two or a casual lunch with friends, our restaurant is the perfect place to savor the flavors of Spain.
At Protur Naisa Palma Hotel, we understand the importance of convenience when it comes to payment options. That's why we accept cash and major credit cards, including Visa, Mastercard, American Express, and Maestro. Rest assured, your stay with us will be hassle-free from start to finish. So pack your bags, have your preferred method of payment ready, and get ready to experience the best that Palma has to offer. Book your stay at Protur Naisa Palma Hotel today, and let us take care of the rest.
Closest airports
Palma de Mallorca Airport
5.2miSpa/Wellness packages
Outdoor swimming pool
Indoor swimming pool
Free wifi
Steam room
Free spa
Sauna
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Restaurant
Sun deck
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Hypoallergenic
Soundproof
Private Bathroom
Show 5 photos
Apartment Connecting
2 King Size Beds
Minibar
Flat-screen TV
x10
+
x6
More details
APARTMENT CONNECTING 3 ADULTS includes either 2 king-size beds 150-183 width or 4 single beds 80-130 width plus cable tv, hairdryer, and safe and has a Disability-friendly bathroom.
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Club, Single Use
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Room - 1 Queen
235 sqft
Outdoor swimming pool
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The pool with a view is the standout feature of this single room. Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.
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King Room
1 King Size Bed
x6
+
x3
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DOUBLE OR TWIN SINGLE PARENT includes a king-size bed 150-183 width and has a Disability-friendly bathroom.
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Club
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Single Room
235 sqft
Outdoor swimming pool
Minibar
Flat-screen TV
Tea/Coffee maker
More details
Guests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker.
Show 6 photos
King Room, Single Use
1 King Size Bed
Minibar
Flat-screen TV
+
More details
DOUBLE SINGLE USE STANDARD includes either a king-size bed 150-183 width or 2 single beds 80-130 width plus cable tv, hairdryer, and safe and has a Disability-friendly bathroom.
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Standard Room
1 Queen Size Bed
2 Twin Beds
235 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x4
+
x3
More details
Welcome to our stylish and spacious Double or Twin Room, perfect for a comfortable stay for two adults. With a Queen size bed and two Twin beds, a private bathroom, flat-screen TV, and air conditioning, you'll have all the amenities you need for a relaxing and enjoyable stay.
Economy
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Economy
Apartment
x3
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Apartment Standard
Room, Terrace
Terrace
x4
+
x3
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Terrace
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Twin Room
1 Twin Bed
235 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
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Experience comfort and convenience in our Single Room, featuring a private bathroom, minibar, flat-screen TV, and air conditioning. Enjoy a restful stay on the upper floors with soundproofing and top-notch amenities like a laptop-sized safe, bathrobe, and slippers.
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Queen/Twin Room, Single Use
1 Queen Size Bed
2 Twin Beds
235 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Welcome to our Double Room, perfect for a relaxing getaway with your child. Enjoy a spacious 237 sqft room with a comfortable Queen size bed and two Twin beds. Amenities include a private bathroom, minibar, flat-screen TV, and air conditioning, ensuring a comfortable stay for you and your little one.
Room - 2 Double
2 Double Beds
x4
+
x3
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Connecting
2 Double Beds
x4
+
x3
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Room Connecting Room
Triple Room
x3
+
x4
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Quadruple Room
x4
+
x3
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Room - 2 Twin
x4
+
x3
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Economy, Single
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Room - 3 Double
3 Double Beds
x4
+
x3
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Room - 4 Double
4 Double Beds
x4
+
x3
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Connecting, Triple
x3
+
x4
More details
8.9
4,178 reviewsFrom
$267Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Rhea
9.1
9.1
The hotel was excellent! Superb location, walking distance to all the shops and the center of Palma but away from the partying and noise. We rented a car for our stay and was able to park in the hotel’s underground lot for 16€ per day. The rooms are very spacious. Large bathroom and a separate small sitting area. Hotel provided a bottle of cava for our honeymoon! The facilities were excellent. Full buffet breakfast in the morning with hot and cold options. We were able to use the wellness centre which included a small lap pool, steam room, cold shower / ice treatment and dry sauna. Our best hotel yet in Spain
Nothing
🇮🇪
Claire
10
10
This hotel is fantastic. Firstly, the location is great, close to the old town and a great choice of bars and restaurants. The facilities in the hotel are wonderful, they have a lovely indoor pool and gym, as well as rooftop pool with sunbathing area. The decor is warm and relaxing and staff are extremely friendly. Patricia was particularly helpful in providing restaurant recommendations and information on day tours. The hotel breakfast is the best hotel breakfast we have experienced, they have an amazing buffet complete with hot foods as well as a great selection of cold meets, cheese, vegetables, breads, pastries, pancakes, fruits, yogurt....basically anything you would want for breakfast. Everything was fresh and delicious....I would go back to Palma for this breakfast alone! I cannot recommend this hotel highly enough, its a great choice for your stay in Palma.
Nothing
🇬🇧
Charleston19
10
10
Fabulous hotel! Great friendly staff, couldn't do enough for you if you asked. Exceptionally clean, in fact I would go as far to say this is one of the cleanest hotels I have stayed in. Fabulous location, in great reach of some lovely shops and wonderful restaurants and bars. Breakfast/food/drinks, beyond reasonably priced and great quality. We will be returning and have already looked at dates.
Only niggle, my partner thought the cabana beds were awfully uncomfortable. They almost need more bars across so it's spread out, or even a piece of ply wood. First world problems, but didn't stop us booking them - I liked overlooking the pool and the view 😊
🇬🇧
Simrit
9.1
9.1
The breakfast was better than we thought - there was such a huge selection and everything was kept fresh and topped up. The staff were so attentive, they couldn’t do more for us. The hotel was clean, the rooms were a decent size. I couldn’t recommend this hotel more - it is like a resort feel but in the middle of town. The location was perfect - about a 10 minute walk to the main shops and then only a 5 min walk from a street with lots of restaurants - but book in advance as we learnt the hard way! We rented a car through the hotel, it was such a seamless experience, the car was dropped off right outside the hotel so didn’t need to get a taxi anywhere and we dropped it off in the same spot. A huge shout out to the staff who honestly couldn’t do enough for you - they made you feel like you were in a 5* luxury resort.
The bar could have been open later in the evening as it would have been nice to have drinks on the rooftop after dinner but that is the only thing I can suggest.
🇬🇧
Rajbinder
10
10
I never usually write reviews but this hotel deserved one. It was absolutely amazing, staff were really helpful and welcoming (always spoke to my little boy and gave an interest in his toys which was really nice) breakfast was delicious! So much choice from hot full English to lots of pastries and fruit cereals. Room was very clear and spacious, full length mirrors and desks for makeup etc
Nothing it was great, 12 minute walk to the shops, 25 minute walk to the beach and 5 minute walk to the park which is ideal for families with kids. Lots of restaurants within walking distance
🇬🇧
Nicola
9.1
9.1
The property is very modern, classy, very clean! The rooftop infinity pool was fabulous with an added bonus of 2 jacuzzi’s! The breakfast was great, with both continental & full English options, everything fresh & replenished constantly. The staff were friendly & helpful. Great position close to lots of restaurants & bars, but out of the way for noise!
The lack of information in the rooms i.e none! The rooftop bar does not advertise snacks we found this out by seeing food being delivered & visiting the website. The double sun-beds are fabulous but at €25 a day are costly on top of what you pay for your stay, we did hire them for our last day as a treat!
🇬🇷
Maria
10
10
The breakfast was great, a wide variety of options and, each day there was also something new. From pastries to eggs everything was excellent. At the reception, everyone was very helpful, ready to answer all our questions. Also, they help us rent a Scooter with a company that they collaborate which made the procedure even easier. The room had all the facilities, a small fridge, shampoo, conditioner and even a body lotion as well as towels for the pool.
🇨🇦
Michaelline
9.1
9.1
Conveniently located in Palma, everything in the centre is at a walking distance. Inma at the reception speaks French which was very nice, she is the sweetest. She explained to us where to go to have fun, it helped us a lot in our itinerary. We received coupons for welcome drinks which was unexpected and nice to have.
Sometimes the people at the breakfast seemed tense and lacked some friendliness compared to other hotels. We were there at busy season so there were a lot of people, the hotel seemed a bit smaller (may have not have the same feeling during shoulder season)
🇷🇴
Irina
8.2
8.2
It was just next to the city center, it was clean and you had everything you needed in the room. It had a centralized lighting and ventilatiin systems, which was cool. Common spaces were nicely decorated, pleasent sitting area. Pool area was also a nice place to hang around.
It was close to the city center, but it was out of it, so even though the area was not bad, it was not great either. The rooms were clean and with everything you needed, but they were really small - difficult to manage the space. The bathroom was practically open to the room (the door had designed big holes in it) and the bad sewer smell was coming inside and you did not have privacy in the shower - so if you ar not a couple, it might be a problem.
🇬🇧
Elaine
10
10
Everything. All the staff were so very friendly and helpful. Check in was easy, we were offered a welcome drink before going to our room. The room was spotlessly clean with super comfy king bed. There is a fridge in the room large enough for fresh milk and cold drinks. The en-suite has a great shower with separate toilet, a magnifying mirror and also a very good hairdryer ( not attached to the wall ). The breakfasts were fresh and plentiful with excellent choice for everyone. The pool area on the roof was larger and better than the advertised photographs with lots of comfortable seating as well as daybeds and a great bar. We had a hire car for the week and having underground parking was a bonus even at €16 a night. The hotels position is an easy ten minute walk to old town Palma and has fabulous restaurants close by too.
The wardrobe has insufficient hanging space for two people if staying for a week. It has double glass doors with two rails that run from front to back with only five fixed hangers attached to them which would probably be fine if there were a set of drawers but there is just one shelf high up out of reach. The robes were lovey but the frayed towels had definitely seen better days. The hotel bar closes at 10:30pm which we felt was a little early.
Attractions
Es Baluard Museum
0.3miRoyal Palace of La Almudaina (Palau de l’Almudaina)
0.5miPalma Plaza Mayor
0.6miPalma Cathedral (La Seu)
0.6miBasilica de Sant Francesc
0.6miBellver Castle
1.4miGenova Caves (Cuevas de Genova)
2.4miPalma Arab Baths (Baños Árabes)
2.8miWestern Water Park
8.2miValldemossa and La Granja
9.4miSerra de Tramuntana
12miSóller
15.6miSa Calobra Canyon and Beach (Torrent de Pareis)
21miCala Santanyí
30.1miPlaya de Muro
30.2miAttractions
Es Baluard Museum
0.3miRoyal Palace of La Almudaina (Palau de l’Almudaina)
0.5miPalma Plaza Mayor
0.6miPalma Cathedral (La Seu)
0.6miBasilica de Sant Francesc
0.6miBellver Castle
1.4miGenova Caves (Cuevas de Genova)
2.4miPalma Arab Baths (Baños Árabes)
2.8miWestern Water Park
8.2miValldemossa and La Granja
9.4miSerra de Tramuntana
12miSóller
15.6miSa Calobra Canyon and Beach (Torrent de Pareis)
21miCala Santanyí
30.1miPlaya de Muro
30.2miAirports
Palma de Mallorca Airport
5.2miLocation
OutdoorFeatures
Rooftop•Heated•Shallow endAge restrictions
Adults onlyAvailability
All seasonLocation
IndoorFeatures
Rooftop•Heated•Shallow endAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Indoor swimming pool
Free wifi
Steam room
Free spa
Sauna
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Restaurant
Sun deck
Terrace
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Hypoallergenic
Soundproof
Private Bathroom
Accessibility
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Wheelchair accessible
Activities
Bicycle rental
Cycling
Golf course
Live sports events (broadcast)
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Food & Drink
Bar
Coffee house on site
Fruit
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body wrap
Facial treatments
Fitness
Fitness center
Free spa
Hair treatments
Indoor swimming pool
Light therapy
Makeup services
Manicure
Massage
Massage chair
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
From
$267Check-in
From 14:00
Until 23:30
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not possible) and costs EUR 16 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Maestro,
Cash only
This property accepts cash.
When are the check-in and check-out times for Protur Naisa Palma Hotel?
Please note, when staying at Protur Naisa Palma Hotel, the check-in times are from 02:00 PM up to 11:30 PM and check-out should be completed by 12:00 PM.
Is vehicle parking offered by Protur Naisa Palma Hotel?
Yes, there is parking available at the Protur Naisa Palma Hotel. The hotel offers private on-site parking for a fee of €16 per day. However, parking reservation is not possible.
What are the rates at Protur Naisa Palma Hotel?
The entry-level price at Protur Naisa Palma Hotel is $267. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
Which room categories can I book at Protur Naisa Palma Hotel?
The hotel offers different types of rooms including Double or Twin Rooms, Single Rooms, and Double Rooms for 1 adult and 1 child. Smoking is not allowed in any of the rooms. The room sizes are all 237 sqft. The Double or Twin Rooms have 1 Queen size bed and 2 Twin beds, the Single Rooms have 1 Twin bed, and the Double Rooms for 1 adult and 1 child have 1 Queen size bed and 2 Twin beds.
What are the main attractions at Protur Naisa Palma Hotel?
Guests at the Protur Naisa Palma Hotel can enjoy a variety of leisure amenities during their stay. They can relax and rejuvenate at the spa, which offers wellness packages, steam room, sauna, and various beauty treatments such as facial treatments and massages. The hotel also boasts both outdoor and indoor swimming pools, with the rooftop pool providing a stunning view. Guests can lounge by the pool on beach chairs or under beach umbrellas.
For those who enjoy staying active, the hotel offers a fitness center and opportunities for cycling with bicycle rental available. After a workout or a day of exploring, guests can unwind on the sun deck or in the spa lounge/relaxation area.
When it comes to dining options, the on-site Cafetería Naisa is available for guests to indulge in delicious meals and drinks.
Does Protur Naisa Palma Hotel feature a pool area?
The Protur Naisa Palma Hotel has two pools available for guests. Pool 1 is located outdoor on the rooftop and is available all season. It has an age restriction for adults only. Pool 2 is located indoors and is also available all season. It is heated and has a shallow end. Both pools are only for adults.
Is there an in-house restaurant at Protur Naisa Palma Hotel?
Yes, the hotel has a restaurant on site called Cafetería Naisa.
Does Protur Naisa Palma Hotel accept credit cards and cash payments?
Protur Naisa Palma Hotel accepts both credit cards and cash payments. They accept Visa, Mastercard, American Express, and Maestro. Cash is also accepted as a form of payment.
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