Brandnew beautiful hotel. Nice rooms with good wide beds. Electric kettle and little fridge were very useful. The bench in the window gave use a nice vieuw upon the lively street below. Recepcion staff and cleaning ladies were all very nice and helpful. Nice furniture on the roof round the pool.

Relaxing on the terrace was almost impossible due to the loud contempory music produced by the many loudspeakers there. NO ESCAPING FROM THEM. I asked recepcion twice if please the volume could be lowered a little. But that was not possible. SO IF YOU WANT TO READ A BOOK, BRING EARPLUGS. A manual to explain how to operate the airco and the electronic lightswitches would also be very helpful.

Just a really excellent stay. The staff were particularly excellent. Always greeted with energy and enthusiasm. Simon, from the bar in particular was always excited to see you and engage in chat. Rooms were clean and room service kept them tip top throughout the stay. Reasonably priced for extras (breakfast meals around €6.50, and a glass of red €4). Location wise, it’s 10-15 to top of the main shopping street but it is nice being a little outside of the centre, especially if you like a stroll.

Two minor things, would have been good to have some nicer tea/coffee facilities in the room. Also, because it was winter the hotel was set to a warmer temperature, but being English we were still wearing shorts and the weather was warm to us. My understanding was that because the hotel temperature was set, the air con wouldn’t cool, which made the rooms a little hot for us.

I decided to celebrate my birthday in Palma and chose this hotel for this. I was extremely pleased that without mentioning this fact, the hotel congratulated me on my birthday and gave me a bottle of champagne! In addition, I really liked the interior, the quality of the bed, the super comfortable pillows, the large window. Despite the small size, I also really liked the chic rooftop and spa!

We were not very happy with the quality of the breakfast, but this is hardly a question for the hotel itself, rather it is a problem of the restaurant that provides such a service. The scrambled eggs tasted terrible, and the bacon was over-burnt and dry. Other guests were served bruschetta with vegetables, but we were not served any vegetables.

The property was in a great location, close to cafes, restaurants and supermarkets all within walking distance. To get to the centre it was within walking distance also, and conveniently located close to bus stops. I didn’t have much interaction with the staff, but when I did they were great even giving me a map to map out popular locations around the city. I can’t comment on the amenities as I didn’t get a chance to use them. The room was spacious, clean, modern and the rituals products in the bathroom were a great added bonus - great that they were topped up/new bottles as many hotels leave half full. One of the cleanest/nicest hotels I’ve stayed at and the most affordable for what the property offers. My only comment would, it would have been great to have a clock in the room and small face towels. Otherwise my stay was great and I would stay again.

Nothing, my experience was great.

The room was beautifully designed and clean, and the amenities were splendid. The fully equipped gym and rooftop pool with stunning views and comfortable day beds made my vacation truly feel luxurious. Loved that they provided free drinks in mini fridge and front desk was so helpful to arrange car rental, calling taxi, give directions, etc. Even the restaurant workers like Stephania were super friendly

Once I rented a car, it was hard to find parking near hotel bc it was a busy area.

Very stylish, the whole hotel had a Japandi vibe. I thought the bathroom with the double doors was great concept. Room was nice, we had a high room that had a great view. Various lighting options create lovely moods. The seated window ledge was a very nice use of space. Rooftop was beautiful and nice to cool off in the pool. I enjoyed the terrace area too that offers shade, didn't really need a balcony. Location was good as in between old town with all the shops and San Catalina where all the trendy bars and restaurants are. Easy transport links to town, beach or main transport hubs. We walked to town too within 15-20mins. Staff are good with recommendations too.

Overall good hotel for 6 nights, just minor things that can be improved...friendlyness of staff is not consistent as not all greet you. When I mentioned this, I noticed a positive change. No effort made for a birthday that I spent there though and mentioned on my booking. We didn't really enjoy the restaurant food...had lasagne, burger and French toast. Best to go to outside restaurants. Could be more hooks, racks and ledges in the bathroom as storing your items is limited. Few technical issues...Door was very squeaky. Aircon was not working one evening but fixed by the morning. Could do with a service lift as often a wait to use the lift.

Wonderful option in Palma de Mallorca, a short stroll away from everything ! A gorgeous rooftop terrace on the last floor too. The JS hotel Team is super helpful, frienldy and welcoming. This is a CYCLIST FRIENDLY hotel too, with possibility to leave your bike securely stored, and with facilities to get changed if you are coming back by bike and you have already checked out. Would defo stay again.

The sauna room did not appear to be on... @Booking.com : please add a feature to find cyclist friendly hotels...

Excellent Location - Very close to all shops, restaurants, bars, city centre, etc. Excellent Staff - Very positive and go above and beyond to help. Excellent Facilities - Spa, Gym, Indoor & Outdoor pools, sauna, changing/shower facilities, Rooftop terrace, restaurant, etc. which aren’t too busy. Excellent Bar & Restaurant - food quality is great and food and drinks are reasonably priced. Superb value for money - very reasonably priced for what is included in your stay and the quality of the hotel, facilities and rooms is excellent. Exceptionally Clean - the hotel is exceptionally clean and modern.

Being a new hotel, it takes time for guests to stay in the hotel and feedback anything that maybe missing or would make your stay more comfortable. It’s very hard to critic the hotel as it is almost exceptional. To rate the hotel ‘exceptional’ I would like to see some drawers in the rooms, rather than shelves as there are a lot of those, some towel hangers inside the bathroom would be nice so you don’t have to hang them up on the wall in the room, and being a new hotel, of course it is subject to small cracking here and there as the building settles, some maintenance could be done on repainting some ceilings to cover those cracks in due course but the above listed things are very minor and did not affect our stay at all.

The hotel’s location was perfect—just a short walk to both the city center and the beach. The reception staff were super friendly and welcoming, which set the tone for a great stay. It also happened to be my birthday during the trip, and they surprised me with a bottle of champagne, which was such a thoughtful and sweet touch!

Pretty new hotel. All very clean. Nice, comfortable room. Great price for a location in walking distance to the cathedral (20 min) - although I have to say that I was there in the off season, so no idea what the prices during the tourist season are. Staff very nice and helpful. Good breakfast

The breakfast is an order to the menue breakfast, not a buffet. While the breakfast was really tasty, the choices are very limited. Therefore, for a longer stay (more than a week) it might get boring.