Location is great, as you are practically in the city center. The staff is very nice and helpful in any way that they can. The room comes equipped with a small stove, cups, plates and cutlery, enough for basic cooking needs.

The place is just ok, it covers your needs. The shower is tiny and uncomfortable, even for European standards. You can hear the conversations of the rooms besides you. The fact that there are no cleaning supplies (even though there is no daily cleaning services) is a problem for longer stays (we stayed 10 days).

The location was really good,with a supermarket nearby. When we lost the key from the room , they replaced it very quickly. Also we had another problem, again they helped us very quickly. The workers at the reception were very nice. It was all very clean. Also there was a playground (100m) and a beach nearby (from the hotel to the beach: 2 and a half km). There was a church nearby.

-

Was much better than some reviews I read and great value for money. Biggish room with two beds, clean and had everything we needed.

Sink leaked slightly but just put a bin underneath and used bathroom sink instead. No kitchen equipment just a hob would have liked a toaster at least. Bathroom big enough but shower small and shower curtain not good (have to be very careful not to let water go onto bathroom floor and even out under the door into the living area)

Location very good and easy access to transport and other parts of the city. Very helpful and friendly staff. Plenty of places to eat and drink. And lots of supermarkets near by.

There were only few issues with the facilities. The bathroom is small and the shower it’s only the base with curtains which are not leak proof. Unfortunately the walls are very thin, and you can hear your noisy neighbours load and clear. But, it was mostly a peaceful atmosphere.

Reasonable rate at an expensive time. Good location. Super clean and reasonably quiet. Spacious room and having self-catering option was great. Shower was great - very powerful. Was very small and had a clingy curtain which you had to make sure was inside the tray. Could be a problem.

The use of technology! Online checkin to upload documents kept failing so was a very long process and use of app to open door didn’t work so had to be issued with a key. That said, the staff/responses were very quick and helpful.

The staff were tops, even though I cannot speak Spanish they were kind, helpful, considerate, friendly and helpful! Thank you to the receptionists (on duty 24/7) and the cleaners!!! The room had a lovely big window, spacious, very clean and for a budget hotel room price included is a cooking hob, sink and fridge. Everything worked perfect, shower n taps good pressure and temperature and the window gave good ventilation.

Everything was fine, lack of sound insulation between walls, rooms, but I don't want everything 100% perfect at this price in a great location in the city.

Nice and clean if a bit dated. Very humid when we arrived but luckily there was a ceiling fan which was a real bonus.

Bit further from the centre of town than expected and also on the 'wrong' side of the tunnel as the nicer areas of Santander are in the opposite direction. The shower wasn't great as the pressure of the water moved the shower head so that it sprayed the bathroom!

Excellent rooms for the price we paid. Lovely area, lots of cafes nearby and an easy 15 minute walk to the centre of the city. Receptionist was very nice, room was available early which was great.

Very very minor thing but the shower was quite small, however this was not an issue for any of us but could see how it might be for others.

Very handy to have the small kitchen, even without a kettle or oven etc. The 2 hob rings with pans etc were perfect for cooking small meals and the fridge/freezer was a lifesaver.

The shower was awkward to figure out how to not get water going everywhere. The room was too warm, even though the weather wasn't... A fan in the room would be great, to get the air flowing with the window open.

The location was excellent for seeing the city. The staff was very accommodating. The room was clean and comfortable.

Missing some nice cooking utensils. The doors weren't sealed well so sometimes we could hear the people in the hall. Although It was quiet at night and we slept well.