Location was in the heart of Sevilla! Short walk to the Cathedral, other attractions, parking lot, restaurants, and everything you could need during your stay. The staff were very helpful, somehow our delux room we booked through booking.com was not available and we were given the last room on the property, it was not an ideal room but were thankful a room was available, we were offered a discounted rate to make up for the lesser room although still very comfortable. The breakfast had many options to choose from and had a nice layout and a view to the cute little courtyard. The staff on duty at our check in gave easy to follow directions to the underground parking which was a very close walk.

Room was right off the entry

We made an exceedingly last minute booking when our flight home was cancelled, and we feel like we really lucked out Beautiful building with lovely interior courtyards and an amazing roof terrace The location is AMAZING; the immediate couple of streets around feel quiet, but then you’re right in the Old Town - walking distance to all the sights, and really close to some fab restaurants The reception staff were both incredibly helpful - and tolerant of me practicing my ropey Spanish Due to our late booking, we got an amazing price - but at full price it’s still very reasonable for the location and level of service

A couple more loungers on the roof terrace would be useful

I like everything in this hotel. Location is in a middle of all attraction. Nice breakfast. It is very beautiful hotel inside. It is very unusual interior.

The Reason why I put 9 of 10 because after check out we had very stressful situation. I asked guy at reception to book a taxi for us to go to the train station one hour in advance. He told me it is no problem. When it was time for us to leave hotel he told me taxi already on a way to hotel. It did not come on time and he said it is always a problem to book a taxi, but we booked taxi before from this hotel and it came during 5-10 minutes. He said it is no choice and we have to go to taxi stand to catch taxi over there. It would be no problem in regular situation, but it is not with five pieces of luggage. we did it eventually and he helped us with luggage for one block, but it was upsetting any way.

The location of the hotel could not have been better, it was very central to all the major attractions, including the Cathedral, Real Alcazar, cafes/restaurants and the plazas. It was also down a quiet street so you could get away after a busy day to rest without the noise. The staff were amazing, including house keeping staff. John at the Reception was an absolute star. The hotel is a boutique style so the rooms are old but maintained well. It was clean and had the old charm to it which we absolutely loved. The breakfast good & sufficient to start the day.

There is no room service or a restaurant in the hotel if you decide to stay in. But it is not a deal breaker as there are plenty of restaurants close by, less than 5 minutes walking distance. The hotel also has restaurant service you can call on and they will deliver to the room. We order this one night and was pleasantly surprised by the quality of the food and the presentation of the delivery.

This was the 2nd time we've stayed at Las Casas De El Arenal and we'll definately return again in future. The friendliness of the staff on arrival sets the scene and the wonderful service carries on from there. The hotel is very traditional for Seville, rooms very spacious and comfortable. Another bonus is the location being around 5 minutes walk in one direction to the Cathedral and the same distance to the river in the other direction.

Honestly cant think of anything negative to say about the hotel. I guess the only thing is, it isnt the cheapest. But you get what you pay for.

Super location on a quiet street - just around the corner from shops etc. and a short walk to the centre of the City. Hotel had such character - lots to look at, very 'Spanish' feel rather than holiday feel. Staff (except one of the breakfast waiters, who did not smile!) were all truly outstanding. Roof terrace fab - loved the small jacuzzi, loungers, plants etc. Loved the quirkiness of the hotel - sometimes quirky means difficult, but not in this case. Breakfast was excellent. Hotel was happy to keep our cases in a locked room after check-out time .... so we could spend the afternoon and evening, before our flight home, having a lovely time in Seville. Absolutely loved it.

The fairly breakfast waiter who never smiled (there were two, and the other one was super).

Beautiful old building. Staff very friendly and helpful. A real oasis of calm in a busy, noisy city. Lots of lovely quiet areas to sit and read at the end of the day. Nothing too much trouble for the staff.

Bed very hard and poor pillow support. Bathroom was poorly designed and the smell of drains ever present. The towel rail in the shower was placed to ensure the shower door could only partially open. The door lock to our room was known to be temperamental, which meant we had to ask for assistance on a few occasions during our 4 night stay.

Staff were very friendly and couldn't do enough for you - bed was very comfy. Rooms were good size and bathroom enormous with both a bath and a shower.

Room was a little cold and there was nowhere inside in the hotel for a drink or to sit - all outside courtyard spaces as the bar area was being decorated. Perfect for summer months but not when it was cold outside

Location and really nice Spanish hotel

Property was really nice. Check in staff were amazing with their information on sights to see & things to do in Seville. Breakfast room was full when we arrived for breakfast last morning of our stay and server didn’t give us opportunity to wait until a table was available in the room. We were advised to sit outside of breakfast room where a table was available . It was cold here with later arriving guests passing us by on their way to the then ready breakfast room for their breakfast. This was disappointing to an otherwise great experience

From the moment we walked in we were impressed. This hotel is beautiful, but the real value add is its lovely staff and the excellent service they provided. We requested a twin room and the lady at reception said they could offer one, but it wasn't as nice as the double she had. She even went as far as to tell me I could go and check out the twin for myself, but said the double was 2 metres wide and a quieter room so we decided to follow her advice. Glad we did as it was beautiful. Lovely room, spotlessly clean, fancy toiletries, and a very good night's sleep. On top of that, breakfast was unexpectedly included; we didn't need breakfast, but that didn't stop the staff from trying to give us food to take with us when we went down to grab a quick coffee. There was also a free welcome drink, and again, when I was writing down which extra drinks we were having, someone quickly showed up to make sure I realised the first ones should be free. Just all round absolutely lovely people and service, and I can't wait to bring my partner back here to experience it as well. Oh, gosh! Almost forgot; it is also an extremely convenient location and takes you roughly 7 minutes to walk right into the cathedral, win!

Genuinely can't think of anything.