The location of the hotel is perfect - a quiet square in the heart of the old city, an easy walk to the main tourist attractions. There are plenty of bars and restaurants within a 10 minute walk. The staff at the hotel deserve a special mention, they were so helpful and professional and they all seemed to speak excellent English. Our room was spacious and comfortable. Everything was spotlessly clean. We didn't dine in the restaurant but breakfast was very good, and the bar area had great service and plenty of seating. We would certainly stay there again.

Can't think of anything.

We loved everything about this hotel. The staff was exceptional, every time we entered we were greeted as if they knew us. The rooms were luxurious and comfortable, beds and pillows were perfect. The breakfast was nice but different than a self serve breakfast buffet. They bring a beautiful charcuterie type board filled with high quality meats, fruits and cheeses and homemade yogurt with selection of dried fruit and nuts. Every table receives this, they then take your order for eggs, scrambled was perfect. The sweets corner was simple and adequate except for the whipped lemon herb marscapone which was fantastic. We decided to have breakfast again the second day, even though it wasn’t what we are used to, everything was such high quality. The gentleman working the breakfast room was very pleasant even when busy. They require a reserved breakfast time so everyone can be given the ultimate experience.

Nothing, I can find no fault with it.

This hotel is a special one; an old royal palace that has been converted into a boutique hotel in the Marriott chain. The common areas were really pretty and unique, and we took advantage of our Marriott platinum status to upgrade our room, which was very spacious. We also requested the room with the best AC, as we had just spent a miserably hot night elsewhere before arriving. We did, in fact, get the room with the best AC and nearly froze all night. LOL! Breakfast was very nice, a special spread was brought to our table, rather than the typical buffet. The staff was great, and the location in the historic downtown was really great. We could set out walking from the front door and get lost in the unique town. We were able to walk to the El Greco Museum, and also to the cathedral.

We were able to unload our bags at the front door of the hotel, but parking is in a paid structure around the corner and down the road a bit. This was all unavoidable, but it just made it a bit of an inconvenience. Nevertheless, we enjoyed our stay and would have loved to stay longer.

Everything was good thanks to the care of the hotel staff! The parking lot directions were given by the e-mail in advance due to fully occupied lot next to the hotel, and the public paid parking was very close, and with a lot of parking slots. We had booked the standard room, but once in, my wife's very sensitive sense of smell had been disturbed by unknown moldy odor in the room, thus I asked the reception to change it if possible. As a matter of compensation for the unpleasant experience, we were given the Junior Suit, which was huge for our expectations, and also equipped with bathrobes and slippers, which were not available in the standard room. The dining in the hotel's restaurant was brilliant. Mr. Roberto, who was bartender in the lobby bar, and the waiter in the restaurant at the same time, had been treating us with all his heartwarming smile thus making us feel very welcomed. After enjoying the glass of the complimentary wine from the house winery (which I rated 3.9 at Vivino), we had lovely meals, but could not settle for desert. Check out was super-quick, and we left the hotel satisfied by our selection for one-night stay.

The first room mentioned above had strange odor, which we could not identify. The staff was very king to reassign us another room with free upgrade.

The accommodation is well appointed, really nice style. The location is very central and close to the cathedral and central area. We felt breakfast was too expensive at € 25 per person, we took breakfast once and it was fine, but we still feel € 25 is too much.

We didn't have dinner because the dining room was not open in the evenings during our stay. The bar food menu had a lot of seafood dishes wasn't suitable a suitable option for our group. Often there was no staff at the bar for service.

Very central location on quiet square. Arrived in Toledo on Saturday afternoon and city was super busy with lots of crowds. Stepping into hotel everything was instantly calm, comfortable, a lovely relief. Location two minute walk to Cathedral. Decor of whole hotel was very gracious, huge comfy bed, luxurious bathroom, all very quiet and calm. Staff were lovely, very helpful and friendly. Very nice breakfast.

A kettle in the room to make tea (there was a coffee maker)

Lovely hotel that matches the charm and beauty of Toledo. Good location as anything located within the city walls is! Friendly and helpful staff. Enjoyed the breakfast which btw is not a buffet style but served on a large wood 'tray'. The rooms are large to very large and decorated in 18th and early 19th century style.

Everything was fine yet nothing that made it really stand out to go from very good to excellent.

Hotel Eugenia de Montijo in Toledo is a charming gem! The historical ambiance, impeccable service, and beautiful, very clean and comfortable rooms made our stay truly delightful. The staff was friendly and attentive, and the location was perfect for exploring the beautiful city of Toledo. I highly recommend this hotel for a wonderful stay in a picturesque setting.

Everything was perfect

very well located, exquisite style, very quiet

Beautiful hotel, very well located, close to all the main areas to visit but in a quiet street. Comfortable, big bed; very pretty room and big bathroom. The only issue would be the wifi, sometimes did not work perfectly well. Overall, lovely hotel with helpful, friendly staff and a good price for a five star hotel. I would only comment that the breakfast option at 22 euros per day is a very expensive option for someone that does not eat a lot in the morning. Could be good to propose other options.

Wifi did not work always well (rare occasions). Breakfast too expensive.