Nice, well appointed rooms, AC worked very well and the bed was comfortable and huge! Amazing staff, everyone was so friendly and helpful. Special thanks to Udaya who works in the hotel and also drove us from Colombo in the hotel van, and to a safari in Yala. He made us feel extra special, and is a great asset to the hotel. Breakfast was also lovely, huge selection and portions of Sri Lankan or western food. Location of the hotel is great! Right in Galle Fort center.

Nothing

The building - It’s truly a historical piece now available for all to enjoy. I love the iconic heritage building restored to highlight its originality. In addition, all the art decos are aligning to give this beautiful place a real “take me back” into the past. The rooms - love how spacious the rooms are. The beds were super super king size, you can easily fit a family of five in that room. Aircon and fan all throughout - very comfortable.d Bathroom - clean and spacious just the way I like, however no dental kit was provided, which didn’t faze as I have spare toothbrush always on me. Balcony - Sun lounge seating just to soak in the sun if one is wanting some heat on them Breakfast - beautiful breakfast served to your table for USD12 each. I swear the breakfast is a meal for for a king, from western to traditional Sri Lankan food, it doesn’t just stop there, followed by amazing local fruit and fruit juices. Oh! And not forgetting unlimited coffee and tea. The chef comes out to say hello and ask for reviews on his cooking whilst the waitstaff whose smile is the highlight of the breakfast table goes above and beyond. Front desk and bell services - I think I have said enough, I’m reviewing this place with a big green tick. Keep up the good job guys, I will certainly be back.

Not really much. But I would be asking for some local site maps as I didn’t get one but I saw on my way out that there was a maps offered

The Heritage - Galle fort, a cosy hotel in the heart of Galle. In our one night trip to Galle, we mainly focused on staying in side the Galle fort. We got a very spacious, comfortable room in the 2nd floor of the Heritage. The room itself had a nice vibe, a king size bed and all the necessary amenities. And was very clean.  The staff was welcoming with a warm smile and very helpful. We happened to have an early check-in but they didn't hesitate even for a second to get us into our room. They let us have a late check-out too!!! We got a coupon for a free 10 min complementary foot massage at the spa upon arrival. Which made our exhausted feet very happy.  The location is great at the city centre where everything is within walking distance. Very near to public transportation services. I would recommend to friends, and will definitely stay again if Im back in Galle.

The staff were very friendly and helpful. The hotel itself is a beautiful building and very historic. The room was spacious and comfortable. It was right in the middle of the fort with nowhere more than a 5 minute walk.

The breakfast was a buffet and we ate at around 9:30 and it had been out all morning and there were flies. It felt a shame this wasn’t served to order. Other than that the water pressure in the shower was intermittent but not a major issue.

The setting, the beauty of the hotel itself, its location within the old Galle Fort zone, which was matched only by the quality of the service. Special mention must go to Suneth who took personal responsibility for ensuring our stay met and then exceeded our expectations. He then organised for our complementary transfer to Tangalle after some scheduling adjustments and later reconnected with us to assist with further transfers further into our Sri Lanka trip. Above and beyond our expectations. Thank you Suneth.

Nothing.

Location was great. Brteakfast-Western-was good. Room was generally good and pretty much in Line with an old Heritage Property in a restricted development area. The staff headed by Suneth Indika was very courteous and helpful.

The Air Conditioner made a lot of racket all through my stay and was brought to the attention of the local management but to no avail. They seem to be changing the units. The natural lighting is inadequate and the window is openable but without a mesh which is required to ward of mosquitoes.

We had the suite which was spacious and perfect for our family of 4. The beds are very comfortable and the bathroom was a good size. The suite was very clean. The staff are so friendly and accommodating and made my son’s birthday very special. Thank you.

Our suite was located on the roadside so we could hear a lot more of the city noise. If you want quiet select a room away from the roadside. If you like the action and live music and be part of the Galle night life (which is awesome) then go to the suite closer to the roadside.

Staff very attentive and made us very welcome. Hiru the receptionist, excellent welcome. Lafan the waiter who attended on us was exceptional. Bedrooms very comfortable, big beds and excellent facilities.

Most dishes were tasty the prawn starter could have been better. Alcohol currently unavailable. There was an issue with the electricity and the main lights in the restaurant were off but luckily it wasn’t busy so we were accommodated in the patio area. Lafan looked after us and made us comfortable.

A charming heritage property in the heart of old fort area of Galle. The room was functional, clean, spacious and perfect for us - a group of 4 friends. The location is perfect for exploring the area and the old fort area by foot. Most restaurants close by 11 pm inside Galle Fort area. The balcony that wraps around the room was perfect to sit & chill and enjoy a cup of coffee in the morning. The bed and bedding was super comfortable & we had a good rest each night. The staff was really helpful and prompt in addressing our requests specially Suneth & Hiruni. The service speed in the restaurant is a bit slow but considering we are on holiday it was ok. The airport transfers and local day trip was arranged with the hotel and our driver Udaya was very courteous & polite. He gave good suggestions of the beaches to visit in the southern coast.

The is no alcohol other than Beer/Wine available at the property so BYOB

The staff here are exemplary. If you stay here you know you are in safe hands. We accidentally left our passports in our hotel back in Colombo and the Suneth the resident manager sorted everything out for us and we had them back the next morning. He went above and beyond in customer care. Beautiful suite, comfortable beds and a great breakfast where the staff were also kind and courteous. We will book to stay here when next in Galle.