The hotel was the best choice for my 3 nights in basel! The location is very close from center town, it has a bus station in front of the hotel and great connections. I had a very nice and very clean room, all facilities needed and the stuff were extremely welcoming. I highly recommend this hotel in Basel! It was a comfortable and pleasant staying.

The breakfast was missing greens like tomatoes, cucumbers, peppers or anything to have near the protein, or a salad. There was no sliced bread, only croissants or small square breads that i cannot eat because of my present teeth treatment. Would be nice to ad these to the breakfast options.

Excellent location, easy to get to/from railway station, walking distance to the Kunstmuseum and the old town. Super-clean. Nice staff. Nice breakfast. The room is small (I was ready for it), but comfortable for a few nights. Excellent value for money. Will come again.

I liked everything, however, people with significant mobility problems may find it difficult to walk up a few stairs from the elevator. Also, it is a bit noisy (transport) if the window is open; I am not sensitive to noise, but some people may be bothered.

The hotel is ideally situated and in a scenic position just over the river from the centre of Basel. You take tram number 2 from in front of the station and 4 stops later you arrive at Wettsteinplatz. The hotel is on the right hand corner of the platz. The single room was a good size with a tv and en-suite, which had a powerful shower and complimentary toiletries. The bed was so comfortable with cosy duck down filled bedding. Amazingly, for the price, a Basel travel card and breakfast were included. The breakfast was very good! Fresh pastries and rolls, continental style meats but also cereal, fruit and yoghurts. The staff were very helpful and cheerful and offered me coffee on my arrival. The restaurant on the premises is also excellent and prices are very reasonable, especially the “midday menu”.

Nothing. I stayed here on two separate nights on my way to and from Lucerne and both times everything was perfect.

The room had a great size bed, and good area to store luggage. Loved the breakfast option, what a great start to the morning. Also the staff was really great, very helpful and welcoming. Lastly the location, excellent whether you want to walk into the city or hop on public transportation which is free with the Basel Card.

While the bed is a nice size, one has to sacrifice room size. Not a huge deal if you are sightseeing like I was. The elevator didn't open flush to the floor, normally fine but with a good amount of luggage one still needs to walk a few stairs up/down.

Excellent location right at tram stop and also only few minutes walk to centre. Lovely restaurant in hotel. Very quiet area so no noise to keep you awake. Staff were lovely and friendly. Got there few minutes before check in time and was given lovely coffee while we waited a few minutes

Only one pillow in room but when asked for more they got more for us. Also double room was 2 singles bed pushed together would prefer double bed

The hotel was clean and very warm. Beds were comfortable. All staff were polite and the hotel restaurant food was really good. I followed the hotels advice and used bus 50 from the airport to the SBB train station then crossed the road and caught tram 2 to the hotel. This was very easy and the hotel is right in front of the tram stop. Returning to the airport we used tram 1 to the SBB then bus 50 to the airport. With Basel tourist card the travel was all free. Museums and shopping are all in close proximity.

I only had one pillow and it was too soft. However, if I asked I would probably have been given another one.

I loved the hotel, room was very clean, beds, pillows and duvets were super comfortable for me, I slept like a baby there :) The view was nice, blackout curtains to sleep well. Fan and heating available in the room. Location was great , tram stop was just across the road and it was just like 3 stops from the center and train station. I liked the breakfast, it was simple but everything you need for breakfast, just veggies were missing in my opinion. Very nice personnel and guests there, felt like home :) Also I liked that tea and coffee were available all day.

I didn't find a fridge in a room, would be nice to have one.

Everything was great. The location was great. Trams and buses were leaving from the front. The rooms were spacious and clean. The bathroom had everything you needed. There was no breakfast but there was complimentary coffee and croissants. The receptionist was very nice, we chatted, he gave us advice and helped us. There were small tents selling local delicacies in front of the hotel. We loved it very much.

Noo

The lady who worked night (2-10pm) this week was just an angel. Empathetic, hospitable and willing to help always - she is just toooo good on the job! Luca and others were great except one Leonard, who was rude over my request for a phone in the room essentially because I was I’ll and needed a means of communicating with the reception. His eventual response after ignoring me was that they have no obligation to provide one. Oh then I should not return to your hotel then! They eventually got one though.

May be full English breakfast?

Firstly, the location was brilliant. The tram stop was right outside which was extremely convenient for us especially since we received free passes for transport from the hotel! Luca and Chris were very kind staff members at the hotel and were so helpful with everything. Overall, it was well worth the money and a great stay.

Nothing, everything was perfect.