Amazing stay for a birthday, felt welcomed from the start. We were allowed to leave our bags before the room was ready, Basel city card was prepared prior to arrival, the bags were delivered up into the room for when we checked in. There was a kitchen section on each level with good facilities like kettle, coffee, tea and a fruit basket. Everything felt detailed and we were well looked after. Very organised, we were pleased. Wish we could stay longer!

The bed and pillow was too soft for my liking, woke up with a tad stiff neck. There did not seem to have air conditioning in the room, we opened the window for circulation but not a big issue in winter.

The bedroom design has wonderful homely features, including a spacious seated area, comfy pillows, a green plant, books to read and soft rugs. Free coffee and water stations on all floors. A well equipped designer fitness room and sauna. Lots of choice for breakfast. Friendly staff.

I used the sauna at around 5pm and a frequent loud thumping noise was heard from above. It was not possible to relax. I am guessing it could have been the heavy entrance door. When I used the sauna a second time around 8pm, the noise was less frequent yet still audible.

This hotel really was exceptional. It was modern and very well maintained. The room was fabulous. There didn't appear to be air conditioning, but the suite was spacious with Dyson fans which made it a very comfortable environment. The staff were all very friendly and extremely helpful. A real 'can do' attitude as we had some issues with the parking but they solved it with no fuss. The hotel was convenient for the old town, but just out of the way so it was relatively quiet with easy access from the motorway. It was very convenient having the parking on-site.

The underground parking was quite tight for our relatively long and wide car.

The hotel itself was very nice and in a very nice location in center of Basel . Very good access to the tram system most of the museums and the old town pretty trendy place nice food and breakfast good atmosphere nice people. I’m assuming a safe location. The room is were basic but comfortable.

We noticed a lot of handprints and smudge marks on the headboard of the bed and on the windowsill and the floors of the apartment felt a little bit sticky, But I see they pay attention to cleaning a lot so it is definitely a place I would stay again. It is nice. Next time, I’ll just ask her say something if I have a concern, I’m sure they would have no problem helping you. The staff are very, very generous and helpful.

I experienced hospitality at its finest. From the moment I arrived, I was greeted with a warm personal welcome that made me feel right at home. The check-in process was swift and efficient, and the staff's genuine friendliness set the tone for my entire stay. The excellence of the service provided was truly outstanding. Every staff member I encountered went above and beyond to ensure my comfort and satisfaction. Whether it was providing local recommendations, arranging transportation, or simply offering a friendly smile, their commitment to excellence was evident in every interaction. One of the highlights of my stay was the personal welcome message I found waiting for me in my room. This thoughtful touch made me feel incredibly valued as a guest. The message was accompanied by a nice bottle of champagne, added a touch of luxury and personalization to my stay. Throughout my time at the hotel, I discovered small messages thoughtfully placed around the room. These charming notes included inspirational quotes, tips for exploring the local area. Each message was a delightful surprise and added a unique and personal touch to my experience.

- Secure and convenient parking. - Very clean, comfortable and spacious room with a lovely bed. - Nice touches throughout the hotel and a well designed gym and sauna. - Delicious food - the nomad burger and pork gyozas were great for dinner and the breakfast buffet has lots of options and is really good value. Service was also excellent and staff very friendly.

The cost of water in the hotel restaurant, we appreciate that we would have paid for water if we went out for dinner somewhere but 9.50 seemed excessive (being more than a glass of wine), especially when there were free water taps throughout the hotel. Other than that everything was perfect!

Great location, friendly staff, awesome breakfast. I also loved that the hotel gave us a card that we could use for free local transport. The breakfast was wonderful with many options - eggs, various meats and local cheeses, salad ingredients with their homemade dressing, local baked goods and a waffle station. We really enjoyed our stay! There’s even a sauna you can reserve.

Good central location, between historic heart of the city and the main railway station. Very happening restaurant on the ground floor but the bedrooms are quiet. You get a free pass on local transport in the price of your accommodation. Special mention should be made of the breakfast which is excellent, with an impressive range of continental provisions and the unique self serve scrambled egg machine! Staff are all charming and helpful.

Rooms aren't that impressive considering the price, but excellent comfy bed, linens and bathroom compensate, the latter with Occitane products. Free coffee/tea station in the lobby area.

Location close both to the train station and to the center attractions. The reception staff was amazing. We got a lot of great recommendations. The room was super clean, the beds were comfortable and the shower had good pressure. The breakfast had a good variety and even fresh vegetables and fruits. The cool funky design.

The huge ball like lamp on the way from the room to the bathroom. We kept bumping our head into it. It's beautiful, but not very practical. It would be nice to have a coffee machine in the room.

Very stylish, comfy and clean. Very contemporary bar and restaurant, concrete interiors with mid century design. Loved the free water and sparkling water tap, tea and coffee in the communal library room, which is also a nice breakout space to work if needed. Comfy bed, nice linen and cool contemporary vibe. In the city centre and close to the Kunstmuseum.

Only that the bar was quite noisy at night and we could smell smoke with the window open as the bar was right under our room. Otherwise no complaints!