Cute little hotel in front of a lake. The staff communicated instructions well in advanced. I had some questions prior to arrival and they responded quickly. I let them know our estimated time of arrival which was prior to the normal check-in time and the staff made sure that our room is ready by the time we arrived. Breakfast was good and the eggs were cooked according to our preference. The restaurant patio where we had our breakfast was very nice.

We stayed during a heat-wave and the room got very humid. The shower and toilets have no privacy and visible to someone else in the room.

- The staff was very friendly and helpful - Nice check-in experience - Cozy room with a coffee machine, ventilator and a view on a mountain - Very clean - Quiet and peaceful - Very good breakfast - Great restaurant

The layout of the lights and power outlets in the room could have been better. There were three small lights, all of which were plugged into sockets. This setup made it impossible to turn on all the lights if some of the outlets were occupied by other devices, such as phone chargers. Even with all the lights turned on, the room was still quite dark in the evening. This was the only aspect of my stay that I did not like.

The receptionist Rachel (sorry if Im spelling it wrong) was so helpful and friendly! It was so comforting to stay somewhere where you felt the staff and people cared about your stay and wanted you to love their town as much as they do. We loved the location as it was just outside of the town close to a bus stop. Being outside the busy part of the town was peaceful and breathtaking. Transportation from this location was super easy and they include a travel pass for busses and trains within interlaken, which was great! For those who are interested in hiking up to Harder Kulm, there is a great trail located near the hotel. We ate breakfast, and walked a short distance away (2-3 min) and began our adventure. Beware, it is a consistent climb, but if you like a good workout do it! There was no better way to start out our morning. We faced a situation where our flight ended up being later and we were already checked out, but the staff were more than happy to make sure we were comfortable and had somewhere to relax and work while we waited. We definitely would stay here again!

The bedding was hot to sleep in. The fabric of the fitted sheet was heavy and there was only a thick comforter. I wish there was also a light sheet or blanket incase you are a hot sleeper (that’s me)😅. However, it didn’t keep me from sleeping, just would have been preferredz

The moment you step in the hotel, you will be greeted by a most welcoming smile from Peter, who will walk you through every single process of checking-in; he will even escort you, with your luggage, to your room, complete with all the brochures, maps, and advice you need to get around Interlaken. From Interlaken Ost, bus #103 stops a few meters before the hotel, every 30min. The restaurant serves very good breakfast & excellent food for lunch & dinner. The kitchen & restaurant staff are very kind and attentive. 😊

It’s not in the city center, but the views are fantastic, eapecially from the terrace 😊

One of the best hotels we've been to. Almost everything was great and met our expectations. There was complimentary coffee, tea and chocolate in the room. The shower room was clean. The beds were large and comfortable. It was quiet and peaceful. We rested up perfectly.

It is impossible to get to the center on foot. You can only get there by bus (every 30 min) or by car. Wi-Fi was weak. If you want to get appropriate breakfast, it would be better to get up early, there isn't much left by the end of 10AM There were a huge number of flies in the restaurant. I think it would be necessary to struggle with them somehow.

Burgseeli is very close to downtown Interlaken and they provide free shuttle to downtown. The hotel has a wonderful rustic charm. The hotel staff were so amazing and friendly. The restaurant provides made to order eggs and a wonderful selection of breads. Strongly recommend eating dinner here. The food was so delicious. My favorite dish was the cold cucumber soup!!

It is Europe so it is expected to not have AC but it can get warm in the summer months. The staff was helpful and gave us fans for the room.

We loved everything with our stay. The location - it is set out from the main centre, but a short 5-minute bus ride from the main station (which the hotel will give you a pass that includes free bus rides and discount attractions). The room, AMAZING! The decor was stunning, had cabin vibes. We loved laying in bed with the window open listening to the cowbells. The best part, the restaurant - Oh my goodness, the best food. We had dinner, our waitress was incredibly lovely, we also had breakfast which was so yummy and fresh! There isn't a single thing I could fault during this stay.

nothing, this was one of the highlights of our trip.

We loved everything about the hotel, had an amazing time with my family. The location, the view from the room including terrace was just breathtaking! If you love nature, then this is your place. The entire staff was very helpful and kind and were always available for any query.

There is nothing as such, we loved everything about the hotel and staff. But just a little feedback on the menu, I feel the choice for food was less. But that takes away nothing away, from a wonderful experience that we have had. Full marks to the place and would definitely visit again if I ever travel back.

What a nice stay!!! This unique place won’t be forgotten, everything is perfect. I would like to Thank Ms. Melady for being cooperative and warm welcoming. if I ever visit Interlaken again I would definitely choose this place….

Hotel design, everything is new and clean, lovely restaurant with terrasse, delicious breakfast, just 10 min by bus to Interlaken Ost station, the hotel provided me a day pass for the public transport. And great service, they met me at the train station late in the evening, and made a late dinner in the hotel, I appreciated a lot such attention.

Quite warm bed setting for the summer. Absence of air conditioner. At least there was a fan in the room.