Location easy to find and check-in process was easy thanks to clear instructions provided prior to stay. The large dorm was inviting and spacious (there was only 4 of us in 18-bed dorm). Bathroom was clean and beds comfortable.

There were no blinds on the windows which meant city lights and early sun lit the room which was unpleasant. A microwave was provided but nothing else. I think at least cutlery to eat the microwave meal would be good. There is space, so maybe a kettle for hot drinks. The showers are on the small side and you can’t take anything in the shower cubicle without it getting wet which is awkward. Not even the hooks for a towel inside the shower were safe from getting wet. The hostel is above a nightclub. When I saw this, I expected some noise to a reasonable time (12pm). The loud sounds of music, laughing and talking echoed through the dorm until 3am! I wasn’t impressed as I had an early start.

Well even tho people in the comments area were annoyed by the bar noise, I only had one night on Saturday if I'm not wrong. The rest of the weak not any problem. The noise wasn't that bad. Is near to the train station by walking distance, many restaurants around. Near to the gondola station too The room was really big, the bed was comfortable, room temperature was nice, toilets and showers really clean.

Should have a contactless terminal to pay the taxes in the entrance area. With cash for foreigners it could be annoying trying to get coins.

Very comfortable beds. Close to the old centre and the station.

There is a club downstairs and the music was so loud that the floor was vibrating to the rhythm. The entire building appeared to be moving somehow.

The staff was very friendly and helpful. Checking in and out was an easy self service process, and the staff explained everything clearly ahead of time. The location was convenient, close to the train station, and has many food options around that open late. The area felt safe to walk in the night. Overall, this is a nice place for people looking for a night to stay before they catch the Glacier or Bernina express.

The shower was difficult to use. You have to press the valve every two minutes to get water out, and the water never gets warm enough for me to take a shower in the winter. Also, the mattress is not flat, I felt like laying down on a conveyer belt.

Judgding by the reviews, I was scared I would end up in a trash place but that wasn't the case. I booked a bed in the dorm, which is a big room with about 20 beds but only 5 were occupied during the night I was there. It was clean, the toilets were clean and spacious. The only downside is that foodwose, there's only a small table with 4 chairs and a microwave. Anything else, including cutlery, you'll need to get from somewhere else. It was a decent stay, had worse

Check in was easy and the instruction given to retrieve my keys were given well in advance and we're easy to follow. Nice sized room and very clean. Communal shower/bathroom was also clean. Had access to British TV stations through the TV which was great. Beds were comfortable and room came with a large fan. All in all I had a very nice stay at VIVA Hostel.

Only 2 spare plug sockets in the room. With having the fan plugged in that only left 1 socket free. Since the room was a triple room, if there were 3 people staying in it at one time the lack of plug sockets could be an issue.

Easy walk from train station, check in was smooth without drama, rooms clean and quite large opening onto a common area which on our third floor had a table and chairs and board games. Right next door practically to the chair lift, and a few cafes with in a short walk for cheap (Swiss cheap) meals.

There were limited towels and no soap in the shower… and the timer on the shower was ridiculously short.

Central location, friendly and well equipped hostal. Had separate bike store which was great. Despite outward appearance the hostal was well decorated and we had a comfortable room. Shared bathroom was clean and close to room. Access instructions clear and easy.

Signage at front could be more visible so easier to find. Very busy road in front of hostal, need to take care with trucks and buses very close to pavement.

It's a beautiful hostel, feels decorated with love. Very clean, very close to everything. I arrived on Sunday, and I guess it was slow because no one else was staying (so I had the dorm room to myself, which was great), but that was good.

Not sure if there are lockers or not, but not a problem because I had the dorm and floor to myself! Many of the electrical outlets were broken.

Very good location near to the station and the old town. It's much nicer inside than it looks on the outside. Facilities were very clean. The room was very big and warm. Remote check in with key card worked fine for us, tho we did meet people who had struggled with that system. Very quiet, even tho plenty of people staying the night we were there.

It would have been nice to have access to a kitchen, or even just a kettle. Although it didn't affect us, I think the fact that on some nights the attached nightclub is open till 3.00am should be made clearer.