Location and connectivity: The hotel is located in Neuhaus (Unterseen) and is accessible through bus 21 which takes around 12-14 minutes from Interlaken Ost SBB train station (main connecting station to most of the places). The bus stop is just outside the hotel and buses run at an interval of every 20 minutes. The hotel also has a boat station in the back which takes you to Interlaken West train/ bus station. There are mountains on one side and water on the other. There is a Interlaken paragliding place nearby the hotel. Overall, lhe location of the hotel and connectivity is amazing! Stay: The rooms are spacious, clean, cozy and are perfect for a family stay. The room has a locker. They also have a baby cot for infants which was provided without any extra cost. The hotel also has umbrellas that can be used during rains and a reading section where they have a few books. Food: There is a separate restaurant section. The breakfast (buffet) served here has limited options for vegetarian people (who don't eat eggs). They had 4 types of flakes with milk, 4-5 types of fresh breads, cheese, yoghurt, fruits (6-7 types), fruit juices, boiled vegetables and rosti. For coffee/ milk there is a vending machine. There is a common microwave oven at the hotel which can be used by the guests. Staff: The staff at the hotel and restaurant are extremely friendly. Especially Mr. Sandro at the restaurant and Mr. Rafael at the reception. They also respond to emails very quickly.

Breakfast for pure vegetarians had limited options as most of the things had egg in it.

Location good.The lady in kitchen packed us the morning breakfast even at 9pm as we had to go early fr our trip.she was not at all adamant like other people at hotel.Means reception people were so adamant that if you go at 8:55pm they have one word..Sorry ,it’s closed.Breakfast was too good.

No microwave in second building where I was there.It was raining so heavily on 27th that I got severely hurt taking my food from one building to other building at 10pm.Secondly there is no one to help you after 9pm means I had no idea where to take first aid.I came back to room then washed with running water.I mailed the same to hotel also

Great location, fairy tale location, good break fast and lovely room. I enjoyed a lot. Near Thun lake looks amazing. Recommends everyone to stay there if you want good breakfast with lovely view. Bus pass has been provided us to Interlaken OST & Interlaken West. Nice...i will come again.

nothing

Nice big room with balcony, view onto the lake Thun. Nice bathroom with good shower facility. The breakfast was excellent, a great variety of food, juices and coffee. We liked the location at the lake of Thun very much. Bus #21 provides good transportation service to the East and West Interlaken train stations.

Would be nice to have an elevator for the 3 different floors.

Location was great! a short bus ride away from the main centre of Interlaken, a beautiful setting on a lake! room was a good size and we had an amazing view. the bus stop was right outside the hotel and as per Switzerland standards they were always on time so it was easy to plan getting around. check in and out was very easy. there is a camp ground opposite where you can do laundry if needed. if you don't mind getting buses into and out of town then its a great stay

The breakfast options were limited and often hot food was cold but they had a nice coffee machine. no air con in the rooms so was quite stuffy if you wanted to close the windows but they did provide a small fan.

The location is excellent, just an 8-minute drive from Interlaken. The views from the room overlooking the lake are absolutely stunning. The staff are incredibly friendly and always smiling, which made the stay even more enjoyable. The check-in process was smooth and hassle-free. I would definitely stay at this hotel again.

The only downside was that the WiFi signal in our room was very weak, especially when moving farther away from the entrance door, and the signal was completely lost when on the bed.

The hotel is located near the lake and surrounded by nature. View from the hotel room on the lake was stunning! All staff was very friendly and helpful. They welcome us exceptionally nice. The room was clean and tidy. Hotel restaurant offer delicious food and tasty breakfast. Free parking is also located on hotel property, so we didn't have an issue with leaving the car if needed. Bus stop is located next to the hotel gate, so it's easy to get to Interlaken centrum(Thanks to the hotel guest card, it is possible to take free of charge bus to Interlaken West). Bay of Thunersee is also connected with the hotel. I can highly recommend this place for nature and great views lovers! I would come back here once more.

Unfortunately, iron is not available for guests. If you would like to have your clothes ironed, you need to ask staff for this in advance. Small issue, just mentioned because maybe it can be a helpful clue for others.

- Location - beautiful and away from the hassle and buzzle of Interlaken city center, yet close to it by bus (free!) - about 11 minutes to the main station (Interlaken Ost) - Very nice breakfast (with a view!) - Clean and comfy

Twin beds instead of a queen one for a couple

We had a fantastic 5-nights stay. We were lucky to have a room in the main building on the first floor. The room opened onto a large terrace with a view of the lake and mountains. The hotel is ideally located in front of the lake and away from the city, making it very peaceful—you can’t hear any noise from the road. A bus stop is right in front of the hotel, allowing easy access to Interlaken in 10 minutes and Thun in 45 minutes. The room is functional, with simple and effective furniture. It is very clean, with a fridge, kettle, and tea and coffee sachets available and replenished daily. The staff is very friendly, and the hotel’s restaurant is good I highly recommend this hotel in every way. Can’t wait to come back

I wish i could come back today!!! It was a fantastic experience! Switzerland is a dream and this hotel completed it! A beautiful location, on the shore of the lake, with swans accompanying you for breakfast. Breakfast is great and the bread is out of this world! Great selection and small daily variations. The rooms we've had, had the most amazing view to the garden, mountains and lake, super clean and comfy beds! We were so happy and super surprised to find English channels on the TV (from news to movies). A great touch from the property! We had a car but there is bus 21 just in front of the hotel and also the ferry (great beautiful experience) in front of the restaurant, to take you to Interlaken in less than 10 minutes! The staff from reception, breakfast room and cleaners are beautiful people and super helpful with everything you need! I completely loved this place! We will DEFINITEVELY come back! Thank you so much for a gorgeous time!

That my holiday came to an end and had to leave!!!