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8.2

2,216 reviews

Novotel Lugano Paradiso

Novotel Lugano Paradiso

Viale San Salvatore 11, Lugano, 6900, Switzerland

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Novotel Lugano Paradiso

Welcome to Novotel Lugano Paradiso, a 4-star hotel located in the vibrant city of Lugano, Switzerland. Situated just 1.5mi from the city center, this hotel offers the perfect blend of convenience and tranquility. With over 2,200 reviews, it's clear that guests love their stay at this charming hotel.

Starting at just $270, Novotel Lugano Paradiso offers excellent value for money. The hotel boasts an array of amenities including a pet-friendly policy, an outdoor swimming pool, and free Wi-Fi. Guests can enjoy a delicious breakfast, and the hotel also offers kids' meals and a restaurant serving tasty dishes. The fitness center is perfect for those wanting to stay active, and the sun deck and terrace provide a great place to relax and soak up the sun.

Novotel Lugano Paradiso is ideal for both business and leisure travelers. The hotel's central location makes it easy to explore the city, and the helpful staff at the 24-hour front desk can assist with any requests. With non-smoking rooms, air conditioning, and soundproof rooms, you can guarantee a comfortable and peaceful stay. Don't miss out on a wonderful experience at Novotel Lugano Paradiso!

When it comes to dining options, Novotel Lugano Paradiso has you covered. The hotel features an on-site restaurant called GourmetBar, offering a family-friendly ambiance and serving delicious Italian and Mediterranean cuisines. Whether you're in the mood for a traditional Italian pasta dish or a flavorful Mediterranean seafood platter, you'll find something to satisfy your taste buds. The restaurant is the perfect place to enjoy a meal with your loved ones after a long day of exploring Lugano.

If relaxation is what you're seeking, Novotel Lugano Paradiso has just the solution. The hotel features an outdoor swimming pool where you can take a refreshing dip during the summer season. The pool is heated, ensuring a comfortable swimming experience even on cooler days. Soak up the sun on the sun deck or terrace surrounding the pool, and let your worries drift away as you enjoy the peaceful and tranquil atmosphere. It's the ideal spot to unwind and bask in the beautiful surroundings of Lugano.

When it comes to payment options, Novotel Lugano Paradiso offers the utmost convenience. The hotel accepts cash for your ease, along with various credit card options such as Visa, American Express, Mastercard, Diners Club, Maestro, and EC-Card. You can rest assured that your preferred payment method will be accommodated, allowing for a seamless and hassle-free stay. It's just one of the ways the hotel goes above and beyond to ensure your comfort and satisfaction during your time in Lugano.

Closest airports

Lugano Airport

1.9mi

Milano Malpensa Airport

27.5mi

Milano Linate Airport

40.1mi

Il Caravaggio International Airport

42.7mi

Most popular amenities

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Free toiletries

Soundproof

Rooms

Superior Double Room in Novotel Lugano Paradiso

Show 5 photos

Superior

1 Sofa Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Superior Room with 1 double bed and 1 single sofa bed is 269 square feet and includes a double bed 131-150 width.

Show 4 photos

Connecting, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

540 sqft

x3

+

More details

Two connected rooms -non-smok- queen bed, sofa bed is 538 square feet and includes a double bed 131-150 width.

King Suite with Sofa Bed in Novotel Lugano Paradiso

Show 3 photos

Suite, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

540 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

This spacious, air-conditioned suite comes with a king-size bed, living area with armchairs, sofa bed, working desk and 2 flat-screen TVs. In addition, it features a coffee machine, iPod docking station, mini-bar, safety deposit box, and bathroom with a bath, shower, and hairdryer. Parking is free of charge for guests booking this suite. Please note that the maximum occupancy is 2 adults and 2 children under 16 years old.

Superior Twin Room in Novotel Lugano Paradiso

Show 3 photos

Superior, 2 Twin

2 Twin Beds

270 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Experience the ultimate comfort and relaxation in our spacious Superior Twin Room, featuring 269 sqft of well-appointed space with two comfortable Twin beds. Enjoy modern amenities such as a private bathroom, minibar, and flat-screen TV, ensuring a delightful stay for you and your companion.

Executive Double Room in Novotel Lugano Paradiso

Show 3 photos

Executive, Queen

1 Sofa Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

More details

Welcome to our Executive Double Room, a spacious 269 sqft retreat for two adults. Unwind in luxury with a queen size bed, private bathroom, and an array of amenities including a flat-screen TV, minibar, and coffee machine. Rest assured with air conditioning and soundproofing, creating the perfect ambiance for a comfortable stay.

Superior Queen Room with Sofa - Non-Smoking in Novotel Lugano Paradiso

Superior, Queen

1 Double Bed

1 Sofa Bed

270 sqft

Private Bathroom

Coffee machine

Flat-screen TV

Air conditioning

x4

+

x3

More details

Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Show 4 photos

Superior, Double/2 Single

1 Double Bed

270 sqft

x4

+

x3

More details

Superior Room with 1 Double Bed and 2 Single Beds is 269 square feet and includes a queen-size bed 150-154 width.

Show 4 photos

Superior, Accessible

1 Double Bed

270 sqft

x4

+

x3

More details

Superior Room with a double bed for guests with reduced mobility is 269 square feet and includes a double bed 131-150 width.

Show 4 photos

Superior, Double, Sofa Bed

1 Double Bed

1 Sofa Bed

270 sqft

x4

+

x3

More details

Superior Room with 1 double bed and 1 single sofa bed is 269 square feet and includes a double bed 131-150 width.

Show 5 photos

Executive, Sofa Bed

1 Double Bed

1 Sofa Bed

+

More details

Show 4 photos

Queen Room, Sofa Bed

1 Queen Size Bed

1 Sofa Bed

Free wifi

+

More details

Executive Double Room in Novotel Lugano Paradiso

Show 3 photos

Executive

1 Sofa Bed

1 Queen Size Bed

270 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x3

+

More details

Guest reviews

8.2

2,216 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇸🇦

Muhannad78

8.2

May 2023

Location, easy access, parking, kids games, welcoming staff.

Breakfast should have more variety, like some arabic dishes. Also they should write the names and the components of the dishes. For the bathroom, the glass is not covered will so you can see anyone inside it during the shower. Changing the towels on daily base should be shown.

🇨🇭

Andrea

9.1

March 2023

- really clean - nice staff - cool shower

🇫🇮

Sonja

9.1

February 2023

The staff went over and beyond to serve us as a family with a 1,5 yo toddler. I can’t thank enough the ladies at the front desk for arranging us an early check-in even with a fully booked hotel, so that we got our daughter for a nap. Also, the gentleman at the restaurant was so incredibly nice for us at the dinner! The property is also very clean and in good shape. We liked the room. Coffee machine is always a big plus.

The bed was unfortunately a bit uncomfortable, pillows and blankets, too. Perhaps we have gotten used to our Tempur bed + accessories so everything else just feels thin and poor. Also, the air conditioning didn’t work properly and it was too hot in the room.

🇦🇿

Ulviyya

8.2

April 2023

I booked 2 standard rooms for myself and my family. The rooms were not very big but were full of facilities. Even if I can't operate the Nespresso machine), I enjoyed my 1 night stay at the Novotel. And BIG applause go to the breakfast itself and the breakfast area. The variety of products you would expect only from 5-star hotels, wide area. Very easy access from the central station to the hotel and from the hotel to the city centre. I will definitely choose Novotel for my next trip to Lugano. Maybe even just for breakfast :)

🇨🇭

Jay

9.1

November 2022

Professional staff, very friendly and helpful, very good English. Very clean and quite rooms. Also enjoyed the restaurant, great breakfast and nice dinner, comfy lounge at the bar. Nice pool for a few swims before breakfast, was still warm enough end of October 2022. Good WiFi. Just a few steps to the Lake or to the Funicular. Nice 15-20 mins walk along the lake promenade to downtown Lugano.

During winter season, the guests of the adjacent Ibis appear to have breakfast at the Novotel as well, which is understandable but still a bit annoying (probably not only for the guests): slightly crowded elevators and restaurant, noisy, and need to reserve a table.

🇨🇭

Rolf

8.2

December 2021

Breakfast was excellent with a vast variety of fresh products available. - The location was another plus for this hotel.

- no water bottle in the room (just an empty fridge) - for a four star hotel I would expect "real" coffee mug (porcelain/stoneware) not a paper cup - on departure day the safe-box did not work.. we had to wait 45 minutes (and three interactions with the reception) until some-one opened the box

🇺🇸

Maria

8.2

July 2023

The hotel and its staff are very nice. The breakfast was included with the room and was very good! Lugano is beautiful.

Its pretty close to the train station Paradiso but a little far from the town center. You can walk 20-30 minutes from the hotel to Parco Ciani or take the bus to the town center.

🇬🇧

Rebecca

8.2

August 2022

Initially, I was slightly worried that the Novotel wasn’t in central Lugano, but actually Paradiso as a location could not have been better. This is one of the better Novotel hotels I have stayed in. Whole hotel was spotless. Great little outdoor pool which was perfect for a refreshing dip after our train journey. Excellent breakfast, delicious with many options to suit all tastes. Super waiting staff in the restaurant and bar, including the pool bar.

Reception staff were a bit vacuous, and luggage storage room apparently had no space for my husband’s not particularly large backpack so he had to leave it in the lobby. Main gripe is that I loathe the Novotel bathroom design with no loo door and frosted glass between bathroom and sleeping area. I’d like a tad more privacy!! B

🇨🇭

Dale

8.2

May 2023

Clean. Modern. Nice hotel. Your associate Julia is a pleasure to engage with, a talent and huge asset for your company. She is positive, serves with a beautiful smile, humble and nothing is too much trouble for her. I hope you feed this back. People are often all too quick to complain but she deserves GREAT feedback.

coffee machine was troublesome to operate in the room but nothing major. Feedback for you and other guests.

🇳🇱

Luciana

9.1

July 2023

Well located. Friendly staff. We stayed with the kids in the suite. Was a big 2 rooms where the kids had their own toilet and the sofa bed was turned into 2 separated single beds. Perfect. Toiletries from Rituals. All well arranged and clean. Nice bar at the swimming pool where we had a good dinner

Points of Interest Around Novotel Lugano Paradiso

Airports

Lugano Airport

1.9mi

Milano Malpensa Airport

27.5mi

Milano Linate Airport

40.1mi

Il Caravaggio International Airport

42.7mi

Restaurants

GourmetBar

Cuisines

  • Italian
  • Mediterranean

Ambiances

  • Family Friendly
  • Traditional

Pools

Location

  • Outdoor

Features

  • Heated

Availability

  • Seasonal

Amenities of Novotel Lugano Paradiso

Restaurant

Outdoor swimming pool

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Free toiletries

Soundproof

Stay rules - Novotel Lugano Paradiso

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel Lugano Paradiso

Is it possible to stay with my pet at Novotel Lugano Paradiso?

Absolutely! Novotel Lugano Paradiso allows pets to stay in their hotel. However, it is important to note that you will need to request this in advance and there may be additional charges associated with bringing your pet. So, make sure to inform the hotel about your furry companion before your stay.

When are the check-in and check-out times for Novotel Lugano Paradiso?

For those planning to reside at Novotel Lugano Paradiso, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Is free parking available at Novotel Lugano Paradiso?

Yes, there is parking available at the Novotel Lugano Paradiso. The hotel offers private on-site parking for a price of 22 Fr. per day. Unfortunately, parking reservation is not possible.

What are the rates at Novotel Lugano Paradiso?

The base price for Novotel Lugano Paradiso starts at $270. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

What types of rooms does Novotel Lugano Paradiso offer?

The Novotel Lugano Paradiso hotel offers a variety of rooms including Superior Twin Rooms with 2 twin beds, King Suites with a queen size bed and a sofa bed, Executive Double Rooms with a queen size bed and a sofa bed, Superior Double Rooms with a queen size bed and a sofa bed, and Superior Queen Rooms with a double bed and a sofa bed. All rooms have a size of 269 sqft and do not allow smoking. Occupancy ranges from 2 adults to 3 adults with different accommodations for children depending on the room type.

What activities does Novotel Lugano Paradiso offer?

Guests at Novotel Lugano Paradiso can spend their time enjoying a range of leisure amenities. They can relax by the outdoor swimming pool, complete with beach umbrellas and loungers. In addition, there is a sun deck where guests can soak up the sun and unwind. For those looking for some physical activity, the hotel offers a fitness center with state-of-the-art equipment.

If guests want to try something different, they can participate in a cooking class or challenge friends to a game of darts or ping-pong. There are also board games and puzzles available for those who prefer indoor activities.

When it comes to dining, guests can visit the on-site restaurant, GourmetBar. With a family-friendly and traditional ambiance, it offers Italian and Mediterranean cuisines.

Overall, guests have a variety of leisure amenities to choose from, ensuring a enjoyable stay at Novotel Lugano Paradiso.

Can guests use a pool at Novotel Lugano Paradiso?

The Novotel Lugano Paradiso hotel has one pool available. The pool is located outdoors and is heated. However, its availability is seasonal, meaning it may not be accessible year-round.

Is there an in-house restaurant at Novotel Lugano Paradiso?

Yes, the Novotel Lugano Paradiso has a restaurant on site called GourmetBar. The restaurant offers a family-friendly and traditional ambiance and serves Italian and Mediterranean cuisines.

Are both cash and credit cards valid payment options at Novotel Lugano Paradiso?

Yes, both cash and credit cards are valid payment options at Novotel Lugano Paradiso.