I went in Oct and trip advisor suggested I was taking a risk as weather could be bad. I wanted to experience being above the clouds and or view of town from the mountain. I took the risk and it totally paid off. The view of mountain peaks sticking up in blanket of clouds was amazing. Although, you can do a day trip but you would miss the sunrise and sunset experience from the top. The dinner as well as the view from my room was amazing as well.

I don't have anything negative to say. The only suggestion I can make is the path leading from Bellevue to Pilatus kulm hotel (where dinner and breakfast is served) can be better lit up at night. It felt little dark walking there at night after dinner.

the view and the staff

had to pay to get to the property

Spectacular stay all around, from views, to the comfortable room and spectacular meals. It was more than we imagined. The staff were welcoming and attentive, making our stay extra special. The unique views, dining and solitude experienced staying in top of Pilatus will not disappoint.

Nothing

Amazing location. Good food and friendly staff.

Although we went in May it was still snowing and very misty. Could not see anything around the place. All the trails/hikes were closed. But it is not a mistake of the property we have to accept the weather.

Breakfast: Exceeded the expectations! Thought it would be a small breakfast but it was « luxurious » for price/quality. Dinner: Wow! Delicious menu. Well thought out! Friendliest stuff ever!

Honestly - nothing! Even our dog loved it!

Very good choice available at breakfast, and the four course included dinner was excellent. A set menu, with limited choices, but they were sufficient. The beef main course available on the second night menu was exceptional. The waiting staff are friendly and attentive, as was reception. The views when the weather cleared were stunning.

The weather !! It was cloudy and misty quite a bit of the time, so we could not see the spectacular views all day. (But we did see them for a few hours.)

A very unique & amazing experience to sleep on top of Pilatus! The views are breathtaking, the food is delicious and the staff was very friendly. Definitely recommmended.

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Everything. The atmosphere and vibes were amazing.

The only negative is that the cable car tickets aren't included in your room rate and are an additional cost on the day.

This is the most magical hotel, high in the clouds.

We were not informed that we had to get 2 gondola rides from the carpark to the hotel, my husband is scared of heights.

Check in was fast and easy, friendly staff trying her best to explain everything to me in English. Room was big with spectacular view, Dinner and breakfast are great, Tiago from the restaurant are friendly and welcoming, thumbs up for him!

Check out could be a little bit more efficient and polite, as I was trying to check out early in the morning at 8am but the different staff told me "too early and she is not ready yet", So I waited for a little while when she is ready.