Hotel in central location close to most attractions in town and train station is just a short walk away, thus a good base from which you can explore Val Poschiavo with ease. Had a complimentary room upgrade to a much nicer room with splendid mountain views. 😍 Room was spacious and clean, especially liked having a Balcony and also Kettle to make tea. Hotel has a Lift so didn't have to lug heavy bags up & down the stairs. Able to stow luggage at Reception after Check-Out which was much appreciated. 😊

Most service staff here do not speak English so communication was a problem. Staff on breakfast duty seemed rather surly on both mornings, which did not make for a good start to the day... Could be due to language barrier, will probably have a more pleasant experience if you speak Italian or German. 😉

From the first moment of entering the hotel, it was clear that the emphasis was on service and comfort to its guests. Our room, with its balcony view over the rooves of Poschiavo, was wonderful. The cleanliness and attention to detail could not be faulted. The breakfast, and the lady who took care of us, was exceptional. We felt not just well-fed, but well-cared for. We stayed two nights (and would go back in a heart-beat!) and the lady remembered exactly how we liked our coffee and eggs on the second morning. There was a welcoming feeling from first to last. Poschiavo itself is a quiet and very beautiful place - and the Hotel Suisse is only a few minutes walk from the train station. It’s simply lovely!

I loved the view, the shower, the bed and pillow. The room decoration was really the coziest one!! The location was also great!

I didn’t like that they don’t offer service room. We were quite tired and didn’t feel like going out on a Sunday night to eat, so we went to the reception and they told us we should have booked our meal by the time of our booking and I guess I haven’t seen it, only the breakfast meal option. Anyways, I understand it is complicated to have the kitchen open on a Sunday night and out of skiing season so it’s alright, we totally understood, but it would be nice to have a few quick dishes like a soup or something that the staff can prepare easily and send to the room of the very tired travelers 😅

It was clean and comfortable. It is close to the train station and a lovely place to base yourself for several days to explore the local area.

It’s restaurant was closed on the evening we were there and we had to go out and find somewhere else to eat - which on the Tuesday night wasn’t difficult: the bar/ restaurant beside the train station was open thankfully.

When I arrived, there was friendly man and calm dog in the reception. My room was upgraded from single to double for free, which was really nice. Breakfast was included and it was great. Not ordinary buffet, but instead they made everything in order. I ate really great omelette. There were also different kinds of cheeses and meats available.

Comfortable room and location, only 5 minutes form the station. The breakfast was great with lots of homemade food made with ingredients coming from the local area.

The walls between rooms are a bit thin so I could hear the people next door snoring.

The exellent breakfast was served early, so I could reach the early morning train on the last day. I have stayed in the hotel three times before, and it has always been satisfactory.

No instant coffee in the room, only tea and electric kettle (minor detail).

Room itself is cute and has a beautiful mountain view from the balcony.

Location of the hotel, we stop there by mistake. We boarded Bernina express and stop in Poschiavo by mistake . I wish we have gone few more stops to Italy. Poschiavo is a very small town and closes everything at around 6 pm.

Well located, only a short walk from train station. Comfortable mattress. Friendly staff. Nice and varied breakfast.

Room size quiet small. Carpet in room appeared old. Shower doors also old and had gaps (water could splash out).

The young Italian receptionist was excellent. Very helpful, friendly and made us feel very welcome. The hotel was comfortable and we enjoyed our short stay.

Dinner in the restaurant was not great and to us CHF 8 for a bottle of water was excessive to say the least.