Yes the property was clean and great.

Well, when we arrived in our room there was no electricity. There was no one in the reception at 7pm (thats when we check-in). When I called their helpline, the concerned person’s exact words were “You are making things complicated” when I told him that I need boiling water for my baby and that is only possible if electricity is sorted and I can use kettle. We paid for the stay and he sounded like he has no responsibility to fix the issue. The tone was very rude and non welcoming. However, it was fixed after 1.5 hours of constant regret of booking this place. The place itself was great. However, the staff on call was very rude making me feel uncomfortable resulting in sad stay. Nevertheless, overall other staff especially the breakfast staff was great !!!

The location was just beautiful. We loved the sound of the rushing river, and enjoyed checking out the quaint church next door with its old cemetery behind. There was easy, direct access to a hiking trail behind the guest house, and it was an easy walk from the Wilderswil train, and a comfortable stroll to the two restaurants we visited on our stay. The room was comfortable, clean, and tastefully decorated (in keeping with the retro feel!).

Root were super clean and comfortable. Breakfast was super and staff were elderly people and they were super friendly. Hotel is right opposite to the river and can hear the sound of flowing water( the current was high). We enjoyed it. The location is not conveniently accessible by public transport. However if you are travelling by car, then accessibility is not an issue(that why we choose, to avoid crowds). There are restaurants nearby( like 5-10 min drive).

The price we paid was around 175-180 euro per day and we felt it was super costly. Given the fact that entire Swiss is costly, could compliant much on it.

Location is amazing if you are exploring the jungfraujoch region. Its a quick 5 minute walk to the train station, and another 5ish minutes to Interlaken. You are also able to catch the train the other direction to Lauterbrunnen or Grindelwald. The room is on the smaller side, and is a little dated, but the bed was comfortable at least. The breakfast was ok, which was mainly breads, sliced cheeses, and cold cuts of meat. Cereal and yogurt are available as well as some fruit. The wifi (free) worked well and was stable throughout the visit (100+mbps). The shower was in the tub, and you are not able to stand up while showering. No elevator on site, so expect to carry your luggage up the steps. Be aware there is NO AC in the rooms. We visited in July which luckily the temps were not too bad, but after leaving for the day and coming back the room was definitely hot and stuffy. We opened the window and the doors to our balcony, and while it quickly cooled our room down, it also let it lots of spiders, which quickly put an end to having our door open. We did sleep with our window open every night, which seemed to not let in spiders, and was amazing listening to the river rushing by.

Not able to reach staff later in the day, we had some questions about checking out and availability to have breakfast early, but was not able to find anyone, and no way to reach someone. Lack of AC.

The location and the vibe. Very cozy and serene. My toddler loved the place. People complain about the church bella next door but we barely heard it. The sound of the rushing river is so relaxing.

It’s a bit nitpicky but it could get really warm during summer. Maybe a fan in the room could help. We left the balcony door open to let air in but it also lets small insects inside and some people may not feel so secure with an open door. But again, it really did not impact our stay that much. Just something that I think could be improved.

Great location, very close to key attractions in the Interlaken region and the surrounding areas. The breakfast was lovely and have a good variety of options. Rooms were spacious with a clean well equipped bathroom.

The hotel had a lot of rules around what we can and can't do with use of the kettle, how best to shower, which I understand given the historic nature of the hotel and the risk of damage but the hotel owner was a little rude when trying to explain this to us.

The hotel was very well located, 5 minutes away from the train station connecting the rest of the cities in the area, as well as to Schynigge Platte. The possibility of leaving the car in the hotel was great for us, and inexpensive compared to public parkings. The room was very clean and well sized.

In our room the inclined roof made it a bit difficult for us to fit in the shower/bathtub. Also, there is a nearby church, the bell sound of which we did not notice throughout the evening, but that can be a nuisance for some people.

This property is located close to the train station to make traveling to other areas exceptionally easy; fits into the theme of the Switzerland culture and well maintained. Rooms were clean, beds very comfortable with memory foam pillows. Previous complaints about the outlets, no problems on this end. Church bells were relaxing and nostalgic, river view incredible. Several walking paths round hotel. Breakfast was delicious with so many choices, croissants were the best I ever had!!! Staff very friendly and accommodating!!!

Nothing

The location was absolutely perfect. We were right next to the river and an old historic church and cemetery, which, we were delighted to discover, was the final resting place for the daughters of two musicians I studied as a pianist - Mendelssohn and Schumann. We were also just a very short walk from the train station, bus stops, grocery stores, and the historic train to Schnydige Platte. The town itself was small and peaceful and did not feel overrun by tourists, which was a huge plus in our minds.

Hotel well located only 2 min away from the train station, great brekky with delicious Laugenbaguette, cozy room with very comfy mattress and friendly staff. Highly recommended.

Nil.