They picked me up from the airport, even sending pics in advance so i knew exact where to go. Punctual, courteous, efficient. Room was spacious, air conditioned, with 2 bottles of water and pot noodles available. Very clean I ate at the restaurant (150-200 bhat per person) downstairs, tasty food and good service. Drinks in a fridge were available, and i bought water to take back to the room. Noon checkout time appreciated, and the taxi back to the airport was quick to arrange. 160 bhat including a tip to the driver.

Unsecured wifi, and using a vpn slowed things down quite a lot.

Very clean, comfortable and quiet location. Efficient check in and out.

Just a small negative. They charge for airport transfer per room rather than per person. Therefore if you are a family of 4 and book 2 separate rooms rather than all being in a family room you get charged double the fee for the airport transfer. Doesn't seem logical?

This hotel is a great value and a very convenient stay when waiting to fly out from BKK in the morning. We scheduled their shuttle which was a small additional charge of 100 Baht each. It left punctually and got us quickly to the airport which is less than 10 min away. We spent the evening walking in the area where there is a nightly market at a small area mall. there were plenty of dining options in the area including a restaurant at the hotel. There is also a small store to purchase some snacks and drinks. The pool area is very nice and clean and there is a small fitness room which will do in a pinch. Our bed was very comfortable and the room was spacious and clean. This is a great find and very good value for an airport hotel stop.

At Residence Suvarnabhumi Hotel exceeded all our expectations! We stayed for 1 night only to sleep over before we go back home – a long 20-hour journey. We have selected the hotel near the airport without really having any expectations, but we had a very pleasant experience at At Residence Suvarnabhumi Hotel. Personnel – excellent English, very attentive staff at the reception. The hotel is very well maintained with a lot of attention to details. We really did not expect to have a small gym, swimming pool etc. The room was very specious, very well equipped and clean. The beds were super comfy. At Home Cafe & Eatery – we had one of our best meals in this hotel! Simply delicious with great value!!! The hotel offers a transfer service to the airport in a minivan – the fee was 200 baht for a family with 2 adults and a child of 11-years old. Generally, there was a very cozy feeling about this hotel. While ranked as a 3-star at booking.com, it outperformed a number of 4-star hotels we stayed in during our 2 weeks in Thailand.

Everything was simply perfect! There is not a single negative thing that we can point at.

I've been staying here for nearly 10 years when traveling annually to Thailand. The place is great - close to BKK, generally quiet (except for the side near the main street and Teen Noi restaurant) and airport noise is minimal. Their high standards have remained constant over that time, and even the attached restaurant could give McDonald's a run with the consistency of their meal quality. Sounds like a commerical, huh? Desk staff have excellent English and have the level of service/professionalism you'd expect from only the best hotels downtown.

OK, there's no Netflix, the swimming pool is kinda small and doesn't get much sun but does have a good shower with shampoo and always lots of clean towels ... :o)

Very helpful and kind staff. Water and noodles provided in the room were appreciated. Easy to get to from the airport. Short taxi ride to the train to get downtown. Easy to get taxis and airport shuttle from the hotel.

Far from downtown and it takes a long time to get downtown due to Bangkok traffic. We used the train/metro.

Everything worked well, staff kind and helpful, room nice and clean and the restaurant had a good selection if food, which was also very tasty.

The windows in the room face straight to the other rooms in the opposite building, which compromised the privacy a bit and the curtains had to be kept shut most of the time.

We had a short stop-over during connecting flights. We really liked the hotel and regretted staying to short to really enjoy it..the pool is nice, personnel was really friendly and the restaurant was absolutely fantastic, the card has a wide selection of choices and quality/ taste was fantastic. They also have their own transport service which is helpful when you have a stop-over. We had a 4 person family room, which was very clean, spaceous, and well equipped, beds were also good, even for us, tall heavy Dutch people 😅... Hygene was top notch. All in all i would recommend this hotel to everyone.

Nothing - everything was great

I booked for a few nights then ended up extending or going away then returning, so I eventually stayed about 10 nights in various rooms. My favourites were the little villas which are so cute and comfy and don't feel at all as if you're near Bangkok airport. You hear very few planes, so it's very peaceful. The staff are all incredibly helpful and friendly. The onsite cafe is good. The hotel is only a short walk away from street food, minimarkets and a small mall with a supermarket, restaurants and shops. Lovely pool and small fitness room, and I liked having access to a laundry room with washing machines and a tumble drier.

Was a nice property, staff were good , restaurant was really nice

Charged us 600 Baht for early checking we just dropped our backs and went out till 130 Pm . And also gave us a down grade room for what we paid for and called at 9 pm Saying sorry we can give you another bed when we had to wake up at 315 am we had already booked a transfer with hotel which they knew about . Gave us a fee discount for transfer but waking us up would have expected more sorry. My wife’s Thai we come to Thai a lot but need better if we want to come there again.