Good hotel 10 mins drive from airport and would stay there again. I stayed in an executive room on Level 6 facing the pool and it was great. Good strong shower stream is important to me - and this room was a 10/10 for the shower. Being located right across the big road from Robinson shopping mall (with Tops supermarket) and a few mins walk from a second mall (with Villa Market supermarket) and cheaper stuff is a great benefit. Instead of walking 5 mins to the pedestrian crossing, I waited for groups of locals to cross the road and crossed with them. Unless you need food early in the morning, don't bother with overpriced hotel breakfast when you can pop over and have anything including a variety of Thai and Japanese food in the Robinson mall from 10am onwards. There is also a quality, pleasant and good value Vietnamese restaurant right next door (need to have cash for this place). I used the hotel's free shuttle to the airport but their timing may not suit everyone. Pool was great and the back garden has some water dragons and frogs around.

Air-con was a bit on the loud side. The staff seemed a bit stressed and very busy.

Stylish, clean, good food, nice staff. Pool was good too.

Free drinkable water would be nice.

Beautiful and well maintained hotel in a great location - 10 minutes from the airport and across the street from a mall, which is very useful. The staff were friendly efficient. We were only there for one night, but really enjoyed our stay.

Had to book in advance for the airport shuttle service, which was not made clear when we made the hotel booking. Unfortunately this meant we were waiting around at Sure airport for 30 minutes before we ended up taking a taxi to the hotel. Also the bottled water in the room was not complimentary, which was unusual for a 5* hotel.

This is a comfortable hotel near the airport. Shuttle service from the airport. The room was comfortable and clean. Breakfast is good. The swimming pools is adequate for this type of hotel. For families, It's a great place for a short stay to recover or prepare for a flight. For business folks and remote workers it's a good place to park for a while. There are a couple of good restaurants in the street near the hotel, and a shopping center across the road with lots of restaurants and coffee shops. It's not the cheapest hotel around for a short stay near the airport. For us it was worth it though.

We asked for an extra child bed when we booked, and had to re-negotiate it on arrival. Not a big deal, and it happens in many hotels. Still, a bit of a hassle. It's not obvious where to catch the shuttle from the airport, unless you know the airport already. We called the hotel to get directions. No problem afterwards though, it came on time and the service was good as the rest of it.

We love this hotel. This was the 2nd time we have stayed. It is 15 minutes from the airport on the free shuttle. The rooms are spacious, the pool is great and dinner and breakfast were excellent, not to mention two for one cocktails in the bar! The location is very convenient for the airport and there is a mall across the road for last-minute shopping.

There was very little not to like. Trying to find the shuttle bus at the airport was a pain. The airport is big: there are a number of levels and about 10 exit doors. Busses and pick up vehicles are parked 3 or 4 deep from the kerb. They need to tell you approximately where they will pick you up.

Unexpectedly the breakfast was the best part of the stay. I'm not such a breakfast person but I did go for the second round. Staff was very kind and helpful.

Room can be improved. Noise from the room next door, trucks from the main road, and construction area nearby. In my room the bathroom door was in poor shape as it made incredibly terrible noise when closing and opening. Pillows were uncomfortble, rather cheap quality.

The quiet of the garden area that backed onto a canal. The smell of blossom from the trees was lovely. The swimming pool was superb, sparkling water and surrounded by plants. Bright rooms, balcony area. Varied breakfast served in an elegant area with eggs cooked to order in front of you. Free airport shuttle bus provided which we were pleased to use. To reach local restaurants there is a busy road to cross. We did find a quirky local Thai restaurant which served lovely curry down a side road having crossed the busy road.

This is a really nice hotel. Like most other reviewers, we just stayed there because it was close to the airport, but you could easily hang out at the hotel for a while. The saltwater pool is gorgeous, the gym is nice and clean, and there's a bar inside as well. We didn't even have time to swim or use the free juice drink tickets. The room was big and had everything you'd need for a long-term stay - tea kettle, full-size fridge, little stove top, even a washing machine! (I think it had a drying cycle of some kind too, but we didn't have time to test it out.) The property grounds have lots of greenery, and there's a cafe and restaurant outside the hotel but right next store. I'm kind of disappointed we didn't have time to try the breakfast! Shuttles to the airport are free and run at the top of the hour, if not every hour than just about every hour. (I didn't take a picture of the schedule or look closely enough to know for sure. We took a 6 AM shuttle and there were several earlier that.) The employees were helpful and spoke English. On the map, you'll see it's really close to 2 malls. Be aware that you do have to cross a major street to get to both of them, and there's no traffic light anywhere near the hotel. But crossing is doable if you are patient and willing to cross with oncoming cars in sight.

I loved my room, i must mention i had the two-bedroom room, it was more than what i expected, but at the same time it was just as it should be for a two-bedroom room, two bath, space, location was decent for Airport Hotel, i could walk to restaurants or fast-food places. Breakfast was ok, good enough for me. For the money i think i got what I paid for and it was cheaper than other Airport Hotels i have stayed in, and i call it an airport Hotel because they have shuttle service to the Airport.

Paper Towels in room, i didn't see any and i could have used one or two...i saw tissue paper but it tears apart too easy to clean anything.

We only stayed for one night before our flight. The hotel was modern and nice. The staff was friendly and helpful. As our flight left after the check-out time and there were no rooms available for a later check-out, the hotel took care of our luggage and we spent a couple of hours in the very nice hotel bar. We ate at the hotel restaurant; my partner was slightly worried that the chicken was under cooked so they rectified the situation and even gave a discount without asking. The one-bedroom suite was exceptionally spacious and well-equipped. It was a lot of room for the price. The airport transfer which was included in the price of the room was also very handy.

Can't think of anything negative. The location is convenient for the airport, but not so much for spending one's holiday.