Staff was super friendly and helpful. They helped us call a taxi without any hidden fees or overcharging us. (I had a different experience in other hotels were an airport ride would have cost 2000 vs 500 baht at Siri heritage.) Breakfast was yummy, a little bit of everything, plus espresso drinks and an egg station. Room was spacious, clean and comfortable. Its not the fanciest place but it’s good value and a comfortable and enjoyable stay. Room was also very quiet at night.

Having an extension cable so there are more outlets by the bed would be helpful.

The rooms were gorgeous. We loved the style and decor. The bathrooms were clean and the beds comfortable. Aircon worked well. We didn't have time to get breakfast as we left for the airport just before it was available. Staff were lovely and the kids loved the shuffle board table outside. We could have certainly stayed a second night.

The actual location is in the heart of the city and surrounded by a harsh stark reality of those less fortunate. Didn't feel unsafe but it was a bit of an eye opener. In hindsight we could have stayed closer to the airport as we were only there for one night.

The breakfast was delightful, great coffee, loved this location close to everything but quiet. Staff from the parking lot security guard to the front desk people were over the top delightful and very helpful. Bravo

The street life around the hotel is distressing, but I have to say the people were very nice always ready to talk and help. Rather than complain about it I decided to make a donation to a food vendor and then invite some of the homeless to have a meal with me which as a delightful experience. The homeless plight is in every major city world wide to enrich there day is to enrich your life. Remember Buddha's words. Lord, from now on, and until I attain enlightenment, I hold to this sixth vow, that I shall not accumulate wealth for my own use, but shall deal with it to assist the poor and friendless.”

The hotel itself is great. The staff was friendly and helpful, and the room was clean and comfortable. There was a good breakfast. It was quiet throughout the stay, both inside and outside the hotel. The hotel is centrally located and it's easy to reach the main attractions on foot, which is great!

Nothing against the hotel, but something to be aware of, the surrounding neighborhood is a bit slummy. It's not too bad though and I felt quite safe, just a bit surprising considering how central this area is. It wasn't possible to step out on the balcony due to window bars.

Well situated for the Grand Palace, Khao San Road etc and crossing the river. The bed was super comfortable, the AC was good and the pool was great to cool down in. Breakfast was good. The staff were very friendly and helpful. Good value for money.

As others have mentioned, there are a lot of homeless people living on the streets in the surrounding area. However, we didn't feel unsafe at any point and I guess this is the real Bangkok...not the sanitised version you'd get if staying in a swanky hotel in the new parts of the city.

Very clean and nice spacious room. Aircon worked well. Breakfast was lovely with a decent variety. Staff were super helpful, really friendly and kind. Pool is cute, no view from there as on second floor but the rooftop is a good spacious spot with views over the city. 7 eleven less than 5 min walk away and 15 over to khaosan, 20 min walk to train station.

Nothing not to like about the property, just be aware that in the area there's a lot of unhoused people and sex workers on the street. They were harmless, but worth mentioning. The balcony is very small, can't sit out there. Standing room only and no view.

You can walk to the Grand Palace and other sights in about 15 minutes. It's a little off putting at first with all the homeless on the sidewalks, but no one bugged us at all. The staff who checked us in told us he was scared at first, but now he doesn't even think about it. It's not a problem. Speaking of staff, all were friendly and helpful! We enjoyed the breakfast which had a nice variety. My bed was firm, perfectly firm. If I could have folded it up and taken it home with me, I would have! I said goodbye to it with tears in my eyes.

Why do hotels, not just this one, have a step up to get into the bathroom? It took me a few adjustments to get the shower to spray in the right direction so as to not soak the bathroom. The rain shower never worked. We didn't care enough to complain since the handheld one worked fine.

Breakfast was super, you can ask also to cook eggs in different ways. There are many choices, like meat, noodles or sweet cakes and cereals. The location is good, but you need a grab (it's really cheap) to reach the centre and I would recommend to call it at night. During the day the location is strategic to visit the temples and the Grand Palace. The room is big, with a modern shower and all the comforts. It's a little bit warm if you switch off the air conditioning but you will get used to quickly. The roof top also is a huge benefit. The swimming pool is not so big but nice and the staff is super kind and speak English very well.

Everything was perfect, maybe the warm of the room was a little bit annoying but by turning on the air conditioning the problem is solved. It's a common issue in Bangkok :)

Everything. Cleanliness was perfect. Friendly, kind, helpful, warm staff. Lovely girl at the reception helped us with touristic attractions around the place. The hotel has a swimming pool, table tennis, kids playground compact great facilities. Also the reception had drinks and cookies which is very kind as most people forget to drink water. Breakfast was great with waffles,fruits and magnificent eggs of the 3 girls. We will definitely come back.

Lack of mosquito nets/swatter to get fresh air. Different tastes at breakfast

Location is fantastic as the first day, a very short walk brings you to the Grand Palace and the Buddhist Pillar. There are other "Wats" or Temples which are very close and worth visiting. All walkable, or you can hail a taxi back to the hotel if you're tired of walking. The rooms are spacious and artistically decorated to blend in modern and retro, for example the bathroom fixtures have a brass steam punk feel. Very cool. The neighborhood while quite poor, with people living on the streets, keep to themselves, never asking for a handout. I actually really enjoyed the location, as it felt "real". Real Thai people lived in the area, not the well off, and frankly coming from NYC, I didn't want to stay in a tall building or walk amongst sky scrapers, or 9-to-5ers. Thailand is well known for it's street food and this neighborhood is no exception. I had great tasting street food no matter where I went! And on the topic of food, the Breakfast you get here is nothing short of phenomenal! Worth every penny. A sumptuous feast to start your day, with plenty of coffee or tea. They served just about everything including fresh fruit to help your digestion in your new time zone!

This is actually not something I didn't like, I just want to mention for the "sensitive" people out there, that at night you have "working girls" which doesn't bother me, but might other people. The hotel was hard to find for some taxi drivers, but I would suggest showing them the Thai spelling or helping them input the name of the hotel into their phones, then it's happy driving from then.