Swimming pool was lovely and breakfast was good. Room and facilities were clean. Most of the staff were friendly and courteous.

Receptionist was not as friendly as the other staff when checking in, but better when checking out. Air Con issue in first room, but was resolved quickly by the staff on duty at night (21:30)who said that we could use the adjacent room without moving everything over during the night. In the morning the receptionist asked why we were utilising both rooms without first initially apologising for the inconvenience. She seems more concerned that we might have both rooms.

The staff is very kind and always try to be helpful. Also the breakfast buffet has a wide variety and it changes from day to day.

The location is really bad. You either rent a motorbike or lock yourself at the hotel after 6 PM since there is anything left to do. It is a pitty that the shuttle boat to the beach only runs until 6 PM, which makes everything way harder, even to get dinner. Also, the restaurant is too pricey.

Most negative reviews here were most likely submitted by nitpickers: “it’s too remote”, “it needs renovation”, “bars at pool are unmanned”, “staff doesn’t speak English”, “breakfast sucks”, etc. Let me shine some light on those comments. First of all, we were dropped of at the reception which looked quite impressive (like a huge tipi). All girls spoke English, albeit one better than the other. After checking in, renting 2 scooters (rental company ppl speak English too) took an extra 5 minutes and we were dropped of at our apartment. We stayed in room 346, one of the poolview villas. We thought the room was lovely: much light, nice bed with a soft matras, tv was fine, the whole apartment is tastefully decorated and also has a big terras outside. Aana resort is definitely not new, but it is clean and neat. Optically the woodwork (everywhere) seems a bit worn, but that doesn’t have any influence on the overall experience. Breakfast. 2 very friendly (English speaking) cooks, 1 fairly big guy and a girl, will prepare eggs for you, just the way you like them. Besides that, there’s Thai food, sausages, bread, and other western options available. The bars at the pool are unmanned. I didn’t ask why, but if (in 4 days) never seen more than 4 people in and around the pool at the same moment. Seems ridiculous to open a bar for a handful of people. Aana Resort is only 800 meters away from an area with many restaurants, street food & fruits, coffee bars, etc. It’s NOT remote. I would definitely recommend Aana!

Nothing really.

We stayed in the River view villa with plunge pool, The clean comfy rooms, great staff, the boat that takes you to the secret beach is great aswell. There is a tour booking agent at reception for boat trips off Koh Chang and back to bangkok, also will help with scooter hire etc. The resort is relatively quiet at most times and the swimming pools are great.

The location isn't as convenient as other resorts with no minimarts or 7/11 and the street food is a fair distance away. This is fixed by hiring a scooter from the accommodation, 250baht for 125cc 24/hr

the setting of the hotel is beautiful, you feel completely part of nature and this made it extra special for us. we loved the room, the bed was a delight to sleep in. our room had a plunge pool an a lovely view of the river. the hotel has 2 very nice pools however due to the rain we never got to use, but that was fine by us. the restaurant was delicious, we eat there several times, genuine local Eastern Thai food.

the rooms are getting slightly tired, but due to the rustic setting it didn't bother me to much. more veggie options for breakfast please, I was limited to egg on toast, Koh Chang chickens must eat well because the eggs were super tasty.

Great facility, good cleaning, real jungle vibe. great pools!

the dinner and evening entertainment needs improvment.

Nice rooms and great location with ocean and river views. Good breakfast also

Upon check-out took too long and accused us of taking hair dryer that we never used and when I went back to room it was there where I told them it was.

The service was really good and the quality in general for the price is also great. Breakfast was super - and the room too.

The airconditioning was kind of old and made quite a lot of noise - a new one with a sleep mode on it would be nice.

Beautiful setting on the edge of the river with mountain views and close to a lovely beach. The hotel puts on a free boat ride to/from the beach, which takes about 4 minutes and runs frequently throughout the day. There is also a free boat trip to see fireflies in the evenings. I think some of the negative reviews on here are quite unfair. The staff are very sweet and friendly, and will help you to book excursions/taxis etc. As with everywhere in Thailand, the hotel is currently recovering from heavy Covid restrictions. Although the bar by the pool isn't open, you can order food and drinks using the telephone by the pool and the staff will bring them to you at your sun lounger. The main restaurant and bar are fully open and the food is delicious.

I loved the river view from my room. Very quiet resort with friendly staff. Room was very comfortable although a little run down. I loved the Jacuzzi and nice breakfast. Would definitely stay at this resort again.

The accordion door to out side were a pain to open and close. I ended up getting locked out of the room late at night as only one set of doors had laches to open from outside. The doors to the jacuzzi did not have laches to open from outside. I obviously did not know this till I was locked outside in the Jacuzzi at 2am. Lucky for me security do rounds with a dog and I managed to get the guard’s attention who quickly got a key to my room and let me in! .