The airport shuttle was organized and comfortable. The check in process was smooth and the staff was professional and courteous. we arrived after dark and left before sunrise but the property appeared very clean and well cared for. Beds were comfortable and we got an excellent sleep before our flight home.

The air con is connected to the lights which require the room key to activate, so when you arrive your room is easily pushing 30°C and it is quite stifling. They charge 500 baht deposit for a second key, which we should have just paid so our room would be cool when we got back from walking to dinner. Also there was no hand soap in either bathroom (we had a family suite) so we had to pop into the shower to use the shower gel to wash our hands lol. Minor inconveniences that wouldn’t prevent us from staying again, but easy improvements to enhance guest experience.

We checked in early for a day before a long haul fight at midnight, and spent some time relaxing in the room and by the pool, enjoying drinks and food. Big pool with different "areas", and it was quick to get drinks. The food was very good, thai style dishes, very spicy.

Our flight from vietnam landed early so we arrived at 11 and asked for early checkin. The room was ready, but we had to pay 200 Bhat for the early checkin, which seemed very unnecessary when the room was ready and waiting. Especially since we were not going to stay the night as our plane went at midnight.

I liked the connecting rooms. Great for families or big groups. Great location. I appreciate the pick up/drop off service from/to airport. Very convenient. Great for transfer, one night stays.

My friends stayed in the family rooms. The floor was incredibly dirty. All their feet have turned black due to excessive dirt. My room was very clean. So I don’t have problem in this regard. However they described their rooms, beds were great comfy but floor was dusty, dirty, needed to be mopped wiped. The restaurant staff were rude, sort of clashing the plates and cups when collecting utensils we felt like we caused them too much work or something. I several times said thank you always smiled, but they never returned my gesture. Never smiled, looked annoyed, rolled their eyes, at one point one of the reception said something in their native language and laughed at me. I must have been funny without saying anything I suppose.

The room was small but new. Very clean and good materials, floor bathroom and balcony. Extra points for the bed. Hard but good and the bed linen and pillows excellent. Wifi good. Air condition good. Bathroom and toilet good size and clean. The staff at the reception helpful and nice. Shuttle bus to airport every 30 minutes good! Only 10 minutes from the airport. The area was full with local shops and food stands in walking distance. Massage, hair cut etc. available close by.

The restaurant staff was very uncertain and the attitude was not very good. We were charged too much and they understood easy orders wrong. Even if I have a Thai speaking wife! Not recommendable! If I was the boss I would certainly check the staff more closely and would not keep all at work.

Nice and close to the airport. Free, half-hourly shuttle bus to and from the airport is a big plus. Our flight was at 7am, so we had to be at the airport for 4:30am - everything went well with the shuttle bus. There is also a good night market within a 20 minute taxi ride, if you are looking to kill some time before an early flight (Srinagarindra).

proximity to airport, shuttle service, spacious connecting rooms , quiet. really quiet and properly functioning air con. comfortable beds. at end of the road leading to hotel from main road, fantastic local market, loads of fresh produce , ‘street food ‘ etc. also a 7/11 , bit further along a lotus , so if you need to eat and don’t fancy the restaurant onsite, you can get freshly cooked food and supplies. we used both . restaurant food was fine , but so was everything we got from the market. we didn’t use the pool , but it was being well used by guests.

little tired. grey ( were white once) towels and bath mat. no plug. bits of ripped wallpaper above beds etc. little things really. reception staff efficient , might come across as a little curt , but they have a large turnover of transient guests and I imagine they get understandably tired.

Firstly, we somehow booked a room in the cheap building which has three floors and no elevator, don't make this mistake, book the ''superior room'' as we paid for the upgrade on all three of our rooms. the ''superior'' room was in the main building, we were put on the 5th floor and a room on the 3rd floor, the receptionist could NOT have been more helpful, she was an absolute star and I thank you for your help. The rooms were very spacious and very clean, our room cleaner was an absolute star, with our grandson aged 22 months visiting our room everyday it was kept spotless. such a wonderful lady. breakfast was quite busy, but still decent enough, not worth the extra, better off going down the beachfront cafes. The hotel is used by a certain group of bachelors that have a steady flow of ''ladies'' touting for business on the hotels ''driveway / approach road'', this I will say, as distasteful as it may seem to some, the bachelors adhered to the hotels strict rules and regulations regarding ''visitors'' and no noise no issues and no problems whilst we were there for 5 nights.

I found the staff to be friendly, helpful and polite, and check in was fast and easy.. The hotel was a bit nicer than I expected given the prices. It is close enough to the airport for a quick transfer but is tucked away from the main road so relatively quiet, You can take a five minute walk to the main road where you can find 7eleven, shops and various places to eat. You can book onto the half hourly taxi van to get from BS to the airport next day and it is free like the pick up service. Despite the limited range, the buffet style breakfast was good, especially for the low asking price. As a vegetarian I was very happy to find fried tofu in vegetables and steamed rice as an option plus some fruits and salad.

Although the hotel location is quiet, the corridors and noise from others was quite noticeable at times.. My room was on the ground floor near main walkway which didn't help. The noise didn't really bother me and wouldn't prevent me returning. But if that might be an issue for you then perhaps request a quiet room.

Firstly let me say that there are 4 units at GBS, Unit 1 & 2 are the premium rooms with good WiFi, YouTube & Netflix TV, and usually a nice view of the main pool and sundeck of the main facility (near check-in). The other units 3 & 4 are the basic rooms, the outer buildings. The rooms are good, clean and spacious but have poor WiFi and no YouTube or Netflix, just Thai channels. Yet still a nice balcony with good view of the smaller pool and gardens, or if you're on the upper floors a good view of the area (room 4406 is great if you like to watch the planes!) Overall is a nice modern hotel only 18 minutes away from BKK by courtesy bus, has a large 7-11 store at the end of the street where you can get everything you need for an overnight or few nights stay, a small Thai market with lovely BBQ and street food, nice little area, and helpful check-in staff.

The fridges in the rooms need replacing, they keep things... 'cool' not cold. That's all.

The pickup from the airport is very well organised. The driver carried my bags into the hotel. The reception staff were very friendly and helpful; and my bags were taken to my room. The rooms are very comfortable; and free coffee and bottles of water are provided. I didn't have food on this occasion, but have before. It's very tasty and reasonably priced. I was running late, in the morning, to get my allocated free minibus run to the airport. Reception called me, saying that the minibus was ready, but they waited for me. That driver actually put my bags on a trolley at the airport. Overall excellent service.

There is nothing that I didn't like.