Breakfast was great. Amenities are excellent.

My issue is....ALL MEATS are cooked on the same grill except for seafood. So if you're not a pork eater or allergic I suggest you double check with the restaurant staff. This goes for all the restaurants at hilton. This really is a bit disappointing.

Quiet, talked away in the beautiful mountains, peace, serenity hidden treasure

The walk to the room was pretty far and on this occasion, the elevator was broken. There was no signage indicating so however I was able to use the elevator after standing for 10 minutes waiting. in addition, I called for water. I was told I was only allowed two complimentary bottles. I asked to have water delivered and charge to my room. It was never delivered international guess it is difficult to drink tapwater and the limitations on bottled water is appalling.

pool, cleanness, the hotel in general

the STAFF especially the rep that check us in (she) need to improve her or their social and customer service skills and (there are the ones guest will greet before the room or other thing that hotel offered recom more training also there was no coffee station in lobby , i ask for a cup of coffee, they said in an hour i did went down in an hour nothing , still waiting lol

Excellent customer service. The room was nice and cozy, The balcony view was peaceful and relaxing.

Food: Very little vegan options

For a large facility, we were made to feel welcome, from the front desk staff to the wait staff to the maintenance staff, who had to make a quick repair to an electrical outlet. The breakfast/lunch dining area was beautiful and the sunset views from the the dinner restaurants were a bonus. Arranging tours was easy as the hotel is a routine pick up spot.

The restaurants, fitness center, pool were great. Staff was friendly as well.

I have not received my room deposit back yet. It has been way over 10 business days. I have had difficulty reaching someone from the hotel to talk to.

Location, comfort, amenities. Kept up the standard after all these years. Staff at reception were friendly and wonderful.

Staff at welcome desk for breakfast in the dining area didn't even smile. Some training could be done here.

The hotel and grounds are stately and well maintained. Everything you need is on site there- pool, bars, atm, souvenir shop, security, gym and more. The room is very comfortable and staff are attentive. The bed very comfortable and a balcony to sit out on where I could hear music from the Oval.

Location is too far to walk out to anything far from.the happening areas of POS and no pavements to walk.

Better than expected in the reviews. Breakfast was very good ATM on site Food to go is useful, order anything in the menu as a takeaway

There was a pool party on and my son wasn’t allowed to go to the pool (1 night stay) Staff have a real hatred for booking.com and very dismissive of any discrepancies. Service charge is automatic on everything 10%. Then expect the 12.5% on top. In the shop a Diet Coke is 15TTD and if bought anywhere else in the hotel add 10% and 12.5%

Convenient location Staff is lovely and accommodating

The hot water in the shower wasn’t very hot. Although we tried turning the taps every which way, the water was tepid at best