Extremely pleasant hotel in an excellent location, literally next to the Galata Tower, one of Istanbuls key landmarks. All the staff were helpful and welcoming. Our room perhaps could have done with a little TLC but it was warm, spacious with incredible views across the city with a large comfy bed, fridge, kettle etc. The daily room service was excellent and upon arrival we were given a free breakfast upgrade which was served on the enclosed roof top terrace and has breathtaking views over the city. Its perfectly possible to walk to most of the key sights from the Hotel. The nearest ferry stop is a 15 minute walk downhill to the river. We couldn't really fault the hotel or its location

The breakfast was slightly disappointing but was very generous in quantity, with a hot plate of eggs/omelette etc and a large plate of cheese and salad to follow with unlimited tea and coffee. Our only real gripe was the WiFi which only seemed to work only in the downstairs coffee shop and was hard to access.

The location was good, but very busy, but was a great experience if you’re wanting to be in the hustle and bustle of it all. Staying there did allow us to see some cool shops and cafes in the area. The staff are really nice too!

Unfortunately they couldn’t get wifi working for the 3 nights we were there, hopefully that will be fixed soon tho! We also thought it would be nice if guests were free of charge for the service fee of the restaurant upstairs as we have to endure the lift with lots of visitors of the restaurant as well. Else everything was great!

Great location, very friendly staff. Even though the hotel is in a busy area, I didn’t hear any noise at night. For a solo traveler - great choice. Close to all major attractions and enough places to eat, drink and shop around.

Could use a bit more free sockets to charge your devices. Connecting to WiFi can be a challenge. Although the room had a Nespresso machine, there was no coffee cups provided.

location, staff and the room .It was fantastic room. Very comfy bed and amazing views.

The noise of the terrace when they move the tables is a little bit noise . it worse in the morning as the people is getting g the breakfast and moving the tables to get the coffee in front of the Galata tower.

Fantastic location, beautiful stylish hotel. Exceptionally caring, friendly, truly kind and warm-hearted staff. We will recommend this hotel to friends and would love to come back.

We liked everything.

I had the junior suit which was a quite room, but believe not all rooms are quiet. The breakfast and the view from terrace was beautiful. Location was very good. The receptionist I guess his name was Kağan so polite and helpful. Thanks.

The cleaning service wakes you up quite early. But a minor problem.

Location is absolutely superb. Can’t beat the breakfast on the roof top with an awesome view of the city and the wine cellar/ restaurant downstairs has great food. This hotel never disappoints and that’s why we always come back when visiting magnificent Istanbul.

Everything was great!

Everything was super. The room was beautiful, antique style, loved the breakfast area with Istanbul and Galata both views..the best was the personnel as they were all helpful, smiling and offering assistance. Even the cleaning ladies were super nice

The bath floor. Either change or try to clean it in a different way.

I thought the personnel who were at the desk or managing the breakfast room or waiting tables on the fifth floor evening dining were all exceptional. Also the cleaning staff was friendly.

At times taxis were not permitted access to the hotel entrance but that was not the fault of the hotel.

The best USP for the property is the location, its next to Galata, walking distance from major tram stations, and many tourist attractions. The place is clean, interior are stylish old architecture, but what I liked the most is the roof top bar and restaurant. Great food, nice selection of the wines. Ismet is one of the best bartender I met, he is funny, and he definitely know his job. Will definitely come and stay again.

The AC is centralized and could not be controlled from your room, I was sweating because it gets really hot at night and the only way I could expect any ventilation is by keeping windows open and its get really loud at night outside. Wifi is not as fast and its choppy in the room. The other thing I didn't like is that no one helped me with my luggages at all. The electrical ports are local so anyone traveling from US should carry a travel adapter as they are not provided by the hotel.