The rooms inside the cave were fantastic. With -3 degrees outside, the rooms were warm and comfortable even without the heaters. The breakfast was good. The other meals were decent but we had better in restaurants outside. The setting of the hotel is lovely.

I did feel for the kind of property they peg themselves, the service and staff could be better. Just 2 bottles of 250 ml water per day is not enough and it took us multiple calls and self service to get our own water. Service was not with a smile and they dont go out of their way to help you with whats best to do around.

Our room was super, plenty of room, very comfortable and clean and a great view from a couple of deck chairs outside - perfect for viewing sunrises and sunsets. There was plenty of choice for breakfast and the staff in the restaurant were always helpful. Wonderful to be able to sit outside with stunning views. The hamman treatment in the Spa was excellent.

The hotel’s website states it will arrange tours. I wanted to arrange a visit to The Whirling Dervishes but had to try more than once to get it arranged. On one occasion it was suggested that my tour operator could organise it - except my husband and I were independent travellers. With persistent, one member of staff arranged it for us, although incorrect information was given that the venue would accept credit/debit cards but in reality they only accepted cash. I think the hotel is more geared for groups.

Everything was very beautiful. The breakfast was awesome. The cave room was wonderful. We also liked the hotel's cats. We made a special friends with one of them ❤️. The staff was always ready to help.

We wanted to experience the spa but the steam sauna was not in use. We used the other sauna but as we are from Finland it wasn't hot enough for us. There was no wi-fi hotspot in our room as was promised. The communication with the staff was sometimes difficult because they didn't know much english. Luckyli Google translate did the job.

it’s at a beautiful location and the overall ambiance at the site is so relaxing

service at restaurant is very poor, right from taking an order to serving . the staff don’t even bother if Yu need anything once Yu are served , for example no sauce or any ingredients are served with Pizza or with grilled fish, orders for drink and they did not even bother to ask whether any ice or sparkling water is required, just served the drink and almost ran away!!

Absolutely stunning setting and location. Picture perfect. Nice pools and a beautiful spread out property with plenty of space to soak it all in.

The cave suites get way too hot in summer, they really need air conditioning even if it’s only temporary during the hotter weather. Our first night I could barely sleep and we ended up moving to a slightly cooler suite. The staff could have been a bit better and more proactive. We often had to go out of our way to get their attention, orders were sometimes missed, the pool bar wasn’t attended the whole time we were there.

great lcoation, wondeful site, charming and functional

nothig; maybe the fridge could be colder, but to be honest, this is ti say somehing that you can improve but wonderful area, great food, lots of terrase to chill out, something like 120 rooms but not crowded, two swimming pools (could be bigger but still nice pools), easy to acess and wonderful view over the valley

Super cool location and rooms.

No internet in rooms, had to go in lobby or stand outside. Breakfast was so so. Bathroom had a strange mildew smell (only 1 of the 4 rooms our group has this issue).

The location and the views are spectacular. The construction and decor is very tasteful and artistic. Neat , clean and well managed facility.

just a bit overpriced. I chose this place because I thought we’ll be staying in an actual cave room. But that was not the case. I could have definitely found similar quality and comfort for a bit less.

The location was good however you would need a car or taxi. The food was nice. The view is really nice but the caves are really appealing.

The location was great, very scenic, and the staff was super friendly and cooperative. The room was very nice and a great experience of practically living in a cave.

Internet WiFi within rooms doesn't work due to the room being a cave. However, this can be easily sorted out. There is no gym available at the facility.