The guy who checked me in on 3rd February 2025 at 5.30 am wasn't welcoming nor helpful, he didn't show any sympathy when it appeared that l misplaced my international passport nor assisted in the connection of internet to my laptop even when l mentioned to him of an important meeting by 7am, he was not bothered at all but when l met Isaias by 9.30am, he resolved all the issues seamlessly and made my stay more comfortable, lively, and enjoyable. Ibis should have more of Isaias at the front desk! He was so helpful and full of life. Thank you so much, Isaias, for the drink vouchers (which l couldn't take due to pressure from meetings). Thanks to the Ibis management team for the lovely surprise l met in my room when l came back from my meeting on 5th February. I look forward to seeing you all, especially Isaias, again anytime l am in Lisbon.

No complaints at all. Isaias solved all issues.

Beautiful, large, and quiet room. Comfortable bed and nice large shower. The breakfast in a box was excellent.

Although there was building renovating going on, I did not even notice it, except there was no kitchen. There were machines to purchase coffee and snacks, but they were not informed by the check-in person, he seems in a hurry, although I was the only check-in guest at that time. There is a fridge in the room, but no water. As I only found out of the vending machines the next morning, I had to go out and buy water.

What I liked the most: location. What I also liked: everything except the air conditioning. Reception staff was nice and competent. Breakfast until 11:00 AM, with variety of choice. Cancellation policy (even if I didn't use it).

The air conditioning. The only way it could be operated was excessively cooling the room. Even after trying to set a temperature >25 ºC, the air coming out of it was always too cold. I missed bacon at breakfast, to go with the scrambled eggs.

Location is amazing if you are going to concerts nearby. There are lots of shops and everything can be done pretty much on foot. Breakfast is very good with lots of options. My daughter loved the pancake machine :-) Staff is helpful and beds are good, rooms are nice and clean. Definitely a good option for the Oriente area in Lisbon.

Room is quite small and everything is pretty basic - no special anything but I guess if you want such things you've got to pay the price.

The location is straightforward to find. Uber from the Hotel to the Airport was 5 euros with an Uber. Very well located. I would have enjoyed an extra night in Lisbon. The night staff that checked me in were FANTASTIC. From Bernardo and José. They were very warm

Nothing more. It was exactly what I needed for one night. Breakfast had an entire variety of food, even gluten-free and lactose-free milk. Honestly, I will refer this hotel to others and as well for myself.

I am so happy to have chosen this hotel to stay, and have done on multiple occasions!! We left a wallet with identification and money in the room and flew to the USA and only noticed that the wallet was missing when we were in the plane !! The hotel room attendant found the walled and returned it to the reception desk who noticed me through booking!!! The kept the wallet until we came back f a month later!!! Thanks to the employee who found it and to the receptionist for notifying me! Robert Julian

Nothing

I got what I paid for, an inexpensive hotel close to where I needed to be, the staff were friendly, check in was quick, the room was clean quiet and warm, it wasn’t a five star hotel but I didn’t pay five star money, all that I needed and nothing I didn’t.

Nothing to dislike. I spend my life in 4 and 5 star hotels all over the world with work, this hotel was better than a big brand hotel in the US or U.K.

We often stay here when passing through Lisbon when we have to catch an early or arrive on a late plane. We really like the "young" vibe and cheerful atmosphere and the staff are very relaxed and friendly. On this occasion, arriving late after a long, hot flight, we particularly appreciated a G&T at the bar, which stays open all night. The hotel is also a short taxi/metro ride from the airport and a 10 minute walk to the Oriente railway station or the "Parque das Nações" entertainment disctrict.

The only "negative" point is that the rooms are very small, so you might not want to choose the hotel for a longer stay. Fine for one night!

We stayed here one night to be near airport for morning flight. The hotel was very convenient by metro to airport. The hotel is modern and our room was clean and sufficiently spacious for this short stay. We bought the breakfast package which was merely ok. The scrambled eggs were cold; however if you’re happy with breads meat cheese and pastries, it was fine. Unfortunately, there are very few restaurants in the area for dinner, most of which were Asian.

Breakfast buffet

The room was nice but Muffled , the first day, I opened the window and turned on the AC, not a big deal. Amazing breakfast worth the money we invested. Very friendly staff. I REALLY RECOMMEND IBIS HOTEL.

Left , should stay more DAYS.