Your night manager Trevor is a excellent employee he helped us when we arrived we had issues with the reservation due to my misunderstanding and he explained everything to us and then helped us book our room for our stay he is just awesome very friendly greeted us everytime we came back to our room and he became like family so he's a keeper ❤ Laura is also an excellent employee she explained everything to me when we wanted to stay an extra night and we did stay the extra night and she took care of our reservation very quick and very nice we enjoyed speaking with her everytime we would see her she is also a keeper ❤ then today August 9 a employee called to inform us we left behind two boxes that we forgot about and she said my daughter n law would be able to go pick them up tomorrow morning 08/10 we are so appreciative for your employees and how great they made us feel during our stay at your comfort inn and then calling us to let us know we forgot our items so we will surely stay at your inn again and again the name fits it perfectly COMFORT INN thank you so much for everything and everyone keep up the amazing work!!!

Nothing

I loved everything about the room, and it was very spacious and comfortable. We actually was walking distance to everybody favorite store walmart and had different eating places

To be honest, it wasn't anything I didn't like. I will definitely be back! It was one thing I didn't like the iron to stop working, I went to get another one, and that wasn't working at all, but other than that, everything was good

I love how clean and cold the room was. You do not feel ANY humidity from the outside! Cozy room. Great space! Wonderful for families!

Only negative was the card entry. It for some reason didn't work when I came back to enter my hotel. I checked in. Then went and met up with family. That night the card did not work. I kept it away from other cards and it still didn't work.

Breakfast was adequate. Staff was friendly and hard working. Employees were continually cleaning, greeting, restocking, and providing excellent guest services.

Portions of the room were somewhat dated. Bathroom door would stick and carpet was a pattern and color that made it look dingy. But i do believe it was clean.

Good sized rooms with nice amenities including a microwave and a good mini fridge. There was nice closet space and it felty homey.

The chair in the room had a side panel pulled slightly out with nails exposed. The breakfast was poor with what appeared to be powdered eggs that weren't very tasty. The best part was coffee and waffles.

THE BREAKFAST WAS GOOD, COULD USE SOME REAL EGGS THOUGH INSTEAD OF POWDERED ONES, AND MAYBE MORE VARIETY OF DRINKS. ASIDE FROM THAT IT WAS GREAT

THE STAFF WHEN WE ARRIVED WAS EXCELLET, HOWEVER THE YOUNG LADY THAT WAS THERE ON SATURDAY (2/24/24) WASN'T FRIENDLY AT ALL AND DIDN'T GREET ANYONE THAT WOULD WALK IN OR AS SHE CHECKED THEM IN.

The room was surprisingly spacious and smelled really good everytime we entered from being out. I could not have asked for a better location. We shared a parking lot with Walmart. Which came in handy for my little ones as well as my sister's. To top it off there was breakfast Thanksgiving morning. Wonderful.

Our room's air didn't constantly work. Because the temperature was so pleasant when we stayed I think we only noticed it once because I seemed a little stuffy. However, for the most part I could deal just fine.

I like everything about this motel the staff is so kind and friendly and the establishment is so well clean

There is nothing about this motel that I didn't l Iike

The staff was professional and courtesy. The bed was amazing and having a good night's rest is a key. The location is ideal for the Katy Mills Mall and other shopping and eating.

I can tell you offer great training to your staff just keep it up.

The location, how close it was to everything

The front desk clerk. Not sure of his name. He was there when we checked in on 7-25 bout 4:30. He had the worst attitude and did not want to offer much help.