We were so impressed with the staff at this Al Jadaf Rotana Suite Hotels. Every single staff member we encountered was genuinely friendly and helpful. It really made our stay special. Our room had a wonderful view that allowed us to see the Dubai Festival City fireworks – a real highlight! The staff also went above and beyond to accommodate our requests, which we greatly appreciated. We would definitely stay here again!

We enjoyed our stay and found everything generally satisfactory. The lack of a USB-C charging port was a minor inconvenience. Providing one would be a helpful addition for modern travellers.

The hotel was very clean, the breakfast was excellent, and the rooms and the cleanliness of the rooms were excellent. The hotel staff were very polite and available and fulfilled the expectations. There were two excellent staff members, their names were Imad and Vinayalal, and they were very respectful and polite and I am grateful to them. I recommend this hotel to stay. Of course, the only drawback was that it was far from the main points of the city, which was not difficult because I had rented a car.

Of course, the only drawback was its distance from the main points of the city. It would be better if the hotel provided a shuttle to go to the mall and the beach. And the hotel did not have a private beach, which would have been a much better stay

It was an absolutely wonderful experience! From the moment I arrived, the staff were incredibly welcoming, professional, and attentive. The rooms were spotless, spacious, and well-equipped with all the amenities one could need. The location was perfect, making it easy to explore the surrounding area, and the hotel's facilities exceeded my expectations Overall, I had an amazing stay and would highly recommended to anyone looking for comfort, convenience, and exceptional service.

Na

Everything, it's my sixth stay with Rotana.

I had an allergy, and at 10 p.m. I called the reception to ask for help. I just needed to buy a pill that would help with my penuts allergy. In response, guy at reception told me that they could connect me with a doctor who would consult me, and it would cost money. I got dressed, left the hotel, and found a pharmacy 200 meters away from the hotel that operates 24/7. I bought the pills there. It turns out that the hotel staff didn't know that there is a pharmacy 200 meters from the hotel where I could buy or order these pills

I recently had the pleasure of staying at Al Jaddaf Rotana Suite Hotel, and I must say it exceeded all my expectations. From the moment I stepped into the hotel, I was greeted with warm smiles and impeccable service that lasted throughout my entire stay. The suites at Al Jaddaf Rotana were simply breathtaking. Spacious, elegantly furnished, and equipped with modern amenities, they provided the perfect blend of comfort and luxury. The attention to detail in the room design and the cleanliness were truly impressive. What truly stood out for me was the exceptional level of hospitality. The staff at Al Jaddaf Rotana went above and beyond to ensure that every aspect of my stay was perfect. From the front desk to the housekeeping team, everyone was friendly, professional, and dedicated to making my experience memorable. The dining options at the hotel were equally impressive. The restaurants offered a diverse range of delicious cuisines, and the quality of the food surpassed my expectations. Whether it was a hearty breakfast or a gourmet dinner, each meal was a true delight. Overall, my stay at Al Jaddaf Rotana Suite Hotel was nothing short of exceptional. It's a true gem that combines luxury, comfort, and unmatched hospitality. I highly recommend this hotel to anyone seeking a remarkable hotel experience in Dubia. I can't wait to return and create more wonderful memories at Al Jaddaf Rotana Suite Hotel.

nothing at all

The building is extremely luxurious and beautiful. The suite we stayed at was gorgeous, spacious and had all the amenities we could need.

The perimeter of the hotel entrance is surrounded by bushes, which made it very difficult to walk to places. I wish they would accommodate for pedestrians. We only ordered drinks from the room service, but for some reason it took them over an hour to arrive.

The staff upgraded us to a whole one-bedroom flat for free it was amazing, and I cannot say enough about the amazing breakfast buffet, I am a regular traveller for work, and personal pleasure didn't see anything like this ever, every food selection was the best of qualities, I wish I had two stomachs really with me.

all things was so good that I cannot find anything I did not like really it was great stay.

Breakfast and furniture and the overall place

Some off the staff was rude the customer service hanged on my wife face and the room dinning guy gave me the impression that i would steal the food

Fantastic staff, Mr Kirollos offered us splendid customer service.

Nothing

Very good location, very clean. Self parking is available but it’s not easy to find place under ground, yet there is a huge open space parking around the hotel. We did an upgrade and got suite. Very big space and served with all what you need. The hotel is nice, and i like the idea of it occupying one full building not like most hotels in Dubai where they take 2/3 floors.

Things are fine