Perfect for a business breakfast with easy access to coffee. Always fresh bread, fruit, cereals and cakes (terribly hard to resist). The area is always clean and the staff always had cold milk on hand for my cereal. Perfect! Room is always clean, comfortable welcoming, relaxing and the balcony always fresh ... slept like a baby in the bed with no disturbance. Bathroom perfect with everything I need. Loved this place because it had all the electricity sockets in exactly the right place and proper charging USB points that work. The Staff are not only super efficient, effective with just the right amount of "friendly" and I would like to thank Tharushi (reception) Faisal (reception and help) Lori (night reception) Salman (greet reception) (Security) Suraj (Valet) Waqas, Collins, Janica, Vince and the marvellous cleaning staff who kept me in coffee and water, and kept my room in ship-shape fashion. Thank you all for your kindness and patience when I regularly changed my plans. It is very much appreciated!

Would love the pool in action or a bit of a sun deck ... but I know that it has to be repaired and that an arrangement has been made at another hotel ... so even in this detail, the staff have tried their very best!

Cleanliness , design of the room , the room amenities are full . The staff are warm and I feel the real hospitality , specially the Filipino staff in the reception named Romar, he never asked to write a positive feedback about him not like the other receptionist I encountered from the other hotel . Seems they are treating the guest good because they want a favorable review . It should be rated as 4*. The location is not that far from the metro station, the area is so quiet . I definitely recommend the hotel and will come back soon

The bed space from the wall or tv area are so closed .

The service at Citadines Culture Village is exemplary. The staff, particularly Salimah and Tharushi, go above and beyond to make every guest feel welcome. Salimah’s warm demeanor and proactive assistance ensured a smooth check-in process and provided helpful local recommendations. Tharushi, with her meticulous attention to detail and genuine care, made sure that any request or concern was promptly addressed. Their dedication and personal touch truly enhanced the overall experience, making me feel like I was staying with friends rather than at a hotel. it’s situated in a cultural district that is rich in history and art, providing guests with a unique local experience. It’s an excellent choice for travelers looking to experience Dubai’s cultural side while enjoying the comfort and convenience of a high-quality hotel.

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The actual hotel is just great. I was lucky enough to be upgraded from a normal room to one with a balcony. Although the view was limited (some creek, some highway, the airport)... it was fabulous to have a view. The STAFF were exceptional. I was well taken care of. The gym is 24/7 and lounging by the pool works during the day. The metro is about a 12 - 15 minute walk (fine except summer days). GREAT free museum Jadeel (modern) is walking distance. And it's fabulous.

Being located in the newly developing region has pros and cons. It is fairly quiet and one can take little walks by the creek. There will be construction nearby for the decade, but there will be more and more services and restaurants.

Great service, extremely friendly staff. Room was clean and well appointed, though small. It had everything from a microwave and fridge to iron and ironing board. I loved the view from my room which had a lovely balcony; choose rooms that overlook the promenade as they present a pleasing picture to the eye. The location was quiet and I had amazing sleep in a comfy bed. The waterfront and promenade can make for an amazing walk in good weather. Special thanks to Lorie, Adhil, Tharushi and Vince for making my stay perfect.

The wifi was a bit slow, I couldn't make any voice calls over WhatsApp as the connection was patchy. The hotel is located in a new neighborhood because of which it is a bit of a walk to nearby restaurants and supermarkets, which is not a problem if the weather is right. The hotel restaurant was shut down for summer, but guests can have food delivered to the hotel lobby, so it wasn't much of a hassle.

The staff was very friendly and welcoming. From the security guy who doubled as a porter as well. He assisted us with our luggage and he was friendly. At check in I was assisted by Maricar, a very kind young lady, who took me through the whole process. My room wasn’t ready for another 30minutes and I had complimentary coffee while I waited. I had trouble with my TV remote control and it was quickly fixed. The duration of my stay was good, no complaints. I recommend and would stay again.

Not really that I didn’t like, I had breakfast one morning and I wish there could be a lot more options (fruit and protein).

First was the staff Lorie, Anil and Salima for their warm welcome and a pleasant goodbye their service was excellent 👌 they even gave us the privilege to check out late since we arrived late. It was comfortable as it is like the first time we were in the property and it will always be a place to comeback.

So far we cannot say anything we don't like about the property instead a simple suggestions that may add even more likeable about it, a restaurant or cafe inside, washing machine in the rooms and some microwavable plates.

I recently stayed at Citadines Hotel and had an exceptional experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The room was impeccably clean, beautifully decorated, and equipped with all the amenities I needed. The bed was incredibly comfortable, and I appreciated the attention to detail throughout the hotel.

Thank you very much for running these wonderful hotels for their kind treatment, thanks to the professional leadership of Mr. Collins Luvai, And Special thanks are extended to the respected receptionist Ms. Tharushi, For her high-end engagement with customers and welcoming them warmly since their reception and taking into account all the observations and attention to the action of correction for each observation. This demonstrates the professionalism of the management by attracting professional competencies which has a positive effect in attracting customers to enjoy a comfortable stay, which has had a significant impact on myself and is one of the most important reasons for the renewal of the stay today. inquiries. In short, I am very happy that my stay in this hotel I also thank security monitors for their assistance when serving customers and responding to their was a great experience worth repeating. Next time, I'll bring my family to this hotel because it's special and I feel safe and comfortable in it, which, like my house and my hotel staff, I consider to be my brothers and sisters and my family, It really deserves a rating above three stars because it's less than what it's worth. I hope it's above five stars. Yes, thanks to their outstanding team led by outstanding. We are proud of them and bless their efforts and wish them well

Non

Amid the hectic hustle bustle of Dubai, Jaddaf waterfront is an Oasis of peace. Citadine Hotel Apartments are an excellent place to enjoy a serene morning walk or an evening jog along the water canal. The calm atmosphere is the best medicine after a hectic day. With excellent House keeping staff like Ms Sarita, the facility is in good, capable & caring hands. It was a wonderful experience and I would love to return there at the earliest.

Cant think of anything. However, if the Hotel can offer water rafts / boats to guests then it will be another wonderful facility, surely adding another feather to its offerings.