Very spacious room with modern bathroom, walk in shower, smart TV and large cupboard space. We were on the 5th floor which had a massage centre and swimming pool. The breakfast was nice, great coffee and you can order eggs how you like them. you can book activities such as theme parks and desert safaris in the lobby. Location was good, about 10 mins taxi to Dubai mall which costs £5-£8 depending on traffic and around 15-20 mins from the airport. Overall our stay was enjoyable and we felt it was good value for money.

The first night we were put into a room that had a strong stench of smoke as there were no other rooms available at the time. This was really disappointing and made it difficult to sleep due to the smell. Later in the day however one of the hotel managers Mohsin saved the day and found us a lovely new non smoking room on the top floor.

The property has big size spacious rooms with the most reasonable price. Staff was welcoming. On the 5th floor Thea from Myanmar was an excellent room service staff who often cleaned my room and made bear 🐻 out of towels on my bed that I liked. I have clicked a photo with Thae and have attached.

The free internet connection is a little disturbing. Sometimes you can’t do your office tasks. However they have two paid internet options which are on hourly basis for any urgent official tasks.

Very accommodating staff especially the reception and housekeeping They accommodated our needs and go extra mile to meet our demands

Flush in the main bathroom wasn’t working Valet guy (according to the security was just a reliever) - he reprimanded me because he though I wasn’t a guest of the hotel because I cam from outside when I gave him the valet ticket. He should have asked me first if I am a hotel guest because telling me unnecessary things. Not so good customer service

The room was spacious and clean. The staff is very helpful and supportive. They have 24/7 room service, and they serve real quick. Market with all kinds of stuff is nearby, which is very handy. I requested a late checkout, and they gave an extra 2 hours in free. I would highly recommend this hotel.

The location doesn't have a metro station nearby. Things look close on map but can take a lot of time due to traffic.

I have been using this hotel for many years when I come to the World Trade Center for work. It is not attached to the exhibition center but with 15-20 dirams and 10 minutes by taxi (with traffic) you are at the fair. Excellent price/quality. Very kind staff and always available at any time

Due to a change of management, the SPA-massage center was not available, which was a shame

The location was superb. It is close to the beach and most tourist attractions. The bus service is a block away and the metro station two km away (which is serviced by the buses). Restaurants are close by, as are supermarkets. The main shopping malls were also within reach. The breakfasts were really good, with a wide selection catering to everyone. The staff were fantastic, going above and beyond to help me with any request.

Everything was outstanding. After a long day it was the perfect hidden gem to rest in. The staff were extremely friendly and helpful, the breakfast was superb, my room was fabulous and met the requirements i asked for. The perfect place. I would love to visit again. Fabulous place! I just love the Rotana’s experience and quality of service. It never fails!

Everything was fantastic!

clean, cooperative staff, excellent receptionist thanks mr Johnson and Mohsin we appreciate them for there kindness and great helpful to pick up taxi and prepare everything well. thanks also receptionist Philipno girl don’t remember name in morning shift and guy with glasses to guide us (assistant I think he is Indian or Pakistani) in same shift with girl. it’s first but not the last visit c u soon. keep sane service please on same level.

everything but I wish if there is no fixation for building in front was noisy in the morning with drilling.

Staff were very friendly yet professional especially Sulman and Mohsin. Our room was always well cleaned and Isuru would always go out of his. Isuru is a really good guy. Location is perfect

Breakfast really didn't have a lot of variety to accommodate all cultures.

As far as this hotel location is concern was very near to all my meeting points so that was my fist reason of choosing this hotel

They don't have much staff and choice of food infact it seems like you are bound to go as per their menu ..no choices for vegetarians at all . The staff at reception took just 30 seconds to convert the currency without even telling the exchange rate and when I asked that will pay by card they said they all ready converted it it was a pure loss of over 2.5 k INR