This is for Elms Way 33 apartment, as we got moved. The decor was nice and fresh, the beds were comfortable and the apartment felt homy. We enjoyed our stay overall.

We didn't get twin beds as requested (this had been previously confirmed) and the kitchen area wasn't too clean. Some of the crockery felt dirty, like it had been rinsed and put away. The inside of the cupboards felt also dirty. There was nothing to clean with, apart from a bit of washing up liquid and dishwasher tablets (which is what we had to use the most). Not even a sponge, a cloth or tea towel. Luckily we had packed our own, just in case! The arms of the living room sofa felt loose/broken and the dining table had some marks on.

Location was excellent. Apt was very clean. We had everything we needed for our stay

We had booked apt No 15 but got a call a few days before we travelled to Ayr that No. 15 was no longer available for our dates and we were getting apt No 9. I had asked if it would be possible for a twin room and double room format and was advised that was no problem but when we arrived it was 2 doubles. Would rather have been told it wasn’t possible up front 😔. The bathroom and shower could do with some updating.

my review is for another apartment the arran view. we got call about an issue,staff was so sincere and apologised and offered us the arran view that property was superb clean comfortable beds the whole apartment was lovely. I’m 100% sure the original property would no doubt be of the same standard. will defo use donnini again for our next stay in Ayr

Very spacious and comfortable apartment with ample parking, easy to find and close walking distance to the town centre and beach, there is a supermarket close by.

I think this apartment pretty much met my expectations a very slight observation is that the apartment was maybe due for a deep clean and the ceilings above the bath and shower were a bit discoloured, probably due to previous guests not switching on the extractor fans.

great location walk to centre 5 mins brilliant comms booking in and out made simple nice accomodation comfortable and functional

could do with a more comfortable and user friendly sofa and chair set only moan im afraid

The location was perfect. The flat was very spacious. It had everything you needed, a home from home. Lots of towels, extra bedding, toiletries and cleaning materials. Clean and comfortable flat

The en-suite requires updating and the shower sealant replaced.

great and quiet location. everything that was needed for a couple of days stay was there.

there was a few cobwebs and the shower tray was needing siliconed as it was very black.

Great location for trip to races. Handy for both race course and town centre. Spacious and well appointed apartment with plenty parking.

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The place looked nice and big just what we needed had everything in that we needed

We were moved to a different apartment the before are arriving 22 the double bed were 2 singles push together the carpet were full of stains and wood chipping of the side board in kitchen some bath towels had stains on could open the windows and sofa bed was not set up for as requested because we were getting there at tea time apart from that was a lovely apartment just a couple of things let it down and mold in bathroom and shower room in one of the bedroom

The back up from the Donnini Apartments staff when things went wrong was very good, they were extremely helpful. The flat itself is very nice, and was very comfortable.

There were a couple of faults on arrival which shouldn't be allowed to happen. One of the toilets and the tumbler dryer were not working. The office staff were unaware of this and leapt into action as best they could but the latter problem persisted throughout our stay.