cheap cheerful clean relatively quiet

I arrived expecting to check in and open my curtains and watch golfers leisurely play golf into the evening. The place is really a kids soft play pub with a hotel on the side overlooking a roundabout. I arrived and there were 3 kids running up and down the carpark in socks, it was then that I realised that the name of the hotel was a rouse and I had been duped. The kids were escapees from the soft play and were duly rounded up by Sharon, Tracey and Wayne in their tracky bottoms. Wayne was caring two frothy looking largers and what I think was a "rolli" hanging out the corner of his mouth. You get the idea Joking aside I when you don't pay much a clean quiet room is all you expect and thats what I got

When staying there a month ago, we were not made aware of the various options for breakfast when booking over the phone, including children eat for £6.50. Full English breakfast was booked but very expensive for children. No refund for this mistake, especially as we would have not booked full English if we had known the other options. An email was not answered after nearly 4 weeks, nor a request to speak to manager on the Monday of our latest stay. It took until the Wednesday and another request before an assistant manager talked to us. This time we did not book breakfast.

The room was nice and clean. Nice comfy bed and sheets. Lovely supply of tea and coffee. extra pillow brought quickly after request. Check in lady is lovely please pass on our thanks. Bar food (nachos) really lovely and great value for money.

The shower gel provided wasn't great, fragrance or foaming. The dispenser was hanging off the wall as if staff were about to refill it but then forgot. The child's bed placed directly under the wall heater, yes I made sure that it wasn't switched on but would be a danger had it been. or cold if needed but unable to use. The picture frame above the heater is damaged from the heater. After staying for a friends wedding, the hotel was full but the breakfast supplies were only restocked on request, surely you knew things would need replenishing more often without having to be requested. bread for toast, orange juice, plates etc. The floors and stairs are extremely creaky...

Comfy beds, plenty of hot water for a shower etc.

Could have done with more toilet rolls, so did have to ask. Also would have liked more tea bags, we should have asked really. Also mugs were a little small. Floorboards slightly creaky so could hear people walking around at night and early morning. Did have to wait a little while the first morning for breakfast and one of the breakfasts was a little mixed up. (Got the impression they were short staffed at breakfast time).

Lovely hotel inside and out. Restaurant just there with outside seating. Staff is always around if you need them and very helpful. Parking on site, rooms very clean and equipped with everything u need.

The key card to our room wasn't working for some reason so tried 3 different cards before being put in a different room. However the staff was really good at constantly bringing us new cards and checking themselves what could be wrong. So either way problem was solved fast and efficiently.

the staff are always friendly which is why I like staying there as a female travelling alone, I always feel safe

when I have stayed before I ordered my food using the tap to eat app as I travel alone I like to stay at my table, I have always been able to get a receipt for these orders, however I was told I could not get a receipt for my meals this time as I ordered via the app, so I have been unable to claim the meals back on my expenses

easy check in and check out decent sized room that was clean and tidy, little noise from outside or inside hotel was heard even though we were over entrance. Location very handy for M1 J37, and Meadowhall Shopping Centre (15 mins) where we were going on Sunday, Breakfast ample and quickly served.

Although the evening meal was good, they were totally out of my first choice (steak pie and chips) my wife ordered Gammon Steak with fried egg and pineapple, guess what no pineapple and didn't even put a second egg on meal. To run out of chips is poor to say the least, would have thought they would have bought some from local supermarket to save having to tell customer they had none.. lol..

Friendly welcoming staff. Room and bed compared well against higher priced hotels. Enjoyable evening meal in onsite restaurant. Efficient and friendly service. Good quality and tasty cooked breakfast.

Air conditioning - the weather was very hot! The electric fan was on all night to help keep a reasonable temperature. Our room overlooked a rather busy road and roundabout so the view could have been better!!

Good value breakfast with variety. Location good for us as we visited the nearby Yorkshire Sculpture Park after checking out and then went to see relatives in Brighouse.

We arrived for breakfast in the last 45 minutes and would have liked to see more staff around. We had decided on a continental breakfast but noticed that one customer had to knock on the kitchen door to order his cooked meal.

Normally, when I go to a hotel room, the first thing I have to do is turn the heating off and open the window as the room is too hot and stuffy. Your room had the window open and was just right.

I was awakend at about 1 am by a rhythmic thudding noise, which abated after a few seconds but reoccurred several times over the next 20 to 30 minutes. It sounded to me like water hammer in one of the adjacent rooms.