Our room was warm and cosy . Big comfy bed great pillows . Super fresh and crisp white bedding . Two comfy armchairs .the shower was lovely and warm and powerful , great Fluffy towels . It was quiet at night ,we slept really well

We could have done with more shower gel and there was no body or hand lotion so that would have been nice .the room Didn’t have a little fridge which would have been benefit . The windows collected a lot of condensation, it ran off them in the mornings and were a little drafty but the curtains were lovely heavy ones so luckily that made up for it . So just little tweaks really .

Lovely hotel. Room and bathroom size very good and clean, and the bed very comfortable so had a really good night's sleep. The waiter/bartender in the bar was exceptionally helpful, he seemed to be rushing around to help everyone everywhere! As soon as we arrived he straightaway came to our car and helped carry virtually all our luggage up to the first floor room. Later we had a nightcap in the bar and he was the most helpful and sociable bartender, nothing was too much trouble at all. My partner had a brandy and the bartender even offered to warm his glass so that the flavour of the brandy was enhanced! Never had that kind of service anywhere! We did not have any meals as we were attending a wedding on the day after we arrived for the whole day and decided to explore Cirencester and surrounding areas so ate out during our stay. The reception staff were also very pleasant and helpful. Also location was good, only about 10 mins into the centre of Cirencester itself.

Was not keen on fire escape window/door in our Room 2. We did not feel comfortable leaving the window/door open at night for some fresh air as it led on to the fire escape staircase to the car park. We had a problem with the cold sink tap, Literally a needle thin trickle of water for the first night and morning until the maintenance man arrived and sorted it out but it was fine after that. The paint on the bathroom sash window was old and flaking which was surprising because the bathroom itself was really spacious and nicely decorated with lovely bathroom fittings and flooring.

Dinner on first night was superb on the second night wasn’t quite so good but the very efficient and lovely young lady who looked after us so well offered us a complimentary pudding . The breakfasts and choice was excellent All the staff have been superb so friendly and nothing was too much trouble they are a credit to the hotel. My wife had a beauty treatment in the spa and she said was excellent the staff were very friendly.

The heating only came on the first evening and was cold in the room for the next two days and we had wet towels in the bathroom for the next two days as well the loo flush wasn’t working properly .

The room was cozy, very comfortable bed and clean bathroom. The staff at the reception as well as in the restaurant were very hospitable and helpful with their tips. The breakfast was very tasty, especially the cooked variant. The hotel has a nice restaurant with a terrace and the view of the garden, the lounge room downstairs was also a nice alternative to sitting in the room. The highlight of our stay was the hotel's spa, a very pleasant and relaxing atmosphere!

I was sharing a room with a friend, unfortunately there wasn't an option of two separate beds - but we were informed in advance, so it wasn't a big disappointment. The floors are a bit creaky, as the hotel resides in an old house.

Lovely character hotel in a beautiful setting. The room was large and beautifully decorated. Very comfortable bed with lovely crisp bed linen. The bathroom was bright and modern with plenty of towels. The breakfast was very good with a good selection on the continental buffet and the smoked salmon and scrambled eggs we had were delicious and beautifully presented. The restaurant staff were very friendly and courteous. Overall it was a lovely stay, we wished we had booked to stay longer.

The parking was very tight and a little difficult to find a space when we arrived at 18.30

The breakfast was very good with a lot of choice.The beds were very comfortable and the superior ground floor room was spacious. The hotel itself was very pleasant and nicely decorated, and the walled garden was lovely to look out upon . The hotel was easily accessible from the town but was also in a quiet area . The staff made us feel very welcome and helped us to enjoy our stay in this comfortable hotel.(And the two dogs).

The bath should have had a hand rail for easy access into and out of the bath/ shower, and was on the small side.

Breakfast was incredible, the staff were super friendly and helpful with my intolerances. The hotel is decorated very nicely with plenty of little corners to tuck yourself away into for a quiet chat, games or people watching. The room was really comfy, the bed super luxurious and the biscuits were refreshed daily 😉. There were a couple of improvements to the room I thought could make it even better so I sent an email to the feedback email address with these and my overall experience and I had a very positive response back.

This is not one of those 'boutique' hotels where style wins over substance, and where you pay for it. Stratton House is pleasant, spacious, practical and great value for money. This room, on the top floor, was ample, with two easy chairs. Having the square footage of the room on the booking webpage is very useful. (Suggestion to Booking.com: the list of room features ought to include the number of easy chairs. Too often hotel double rooms have only one.) Very quiet night and comfortable bed. Good shower. Pleasant outlook. All staff were absolutely charming and helpful. Restaurant was pleasant, a good practical menu, well presented, unpretentious and wholesome food and wine. Nice atmosphere. Very good breakfast and good strong coffee too. Convenient for Cirencester - we drove into town to visit the extraordinary church and the delightful market outside.

There is, apparently, no lift, so many guests would find it helpful if the hotel specified on which floor the room in question is located. We didn't mind, but some have commented.

I liked the decor and the bath in the room , there was a nice big bed and it was a unique older building

We bought a spa package and had massage done. Unfortunately whilst having massage done loud banging and drilling were taking place making the massage very un relaxing unfortunately :( I understand that an old building like Stratton house must need constant maintenance however don’t have massages booked in with clients on the same day in the room next door to the work. When telling the lady on the desk of the spa politely, she said she would tell her manager however was never contacted. An acknowledgement or notice given about said works would have been good.

Attractive building & grounds, helpful staff, comfortable room, excellent breakfast

Spa package deals are complex and a bit misleading. We had a package that “included lunch”, which I would have anticipated included a choice of food options (obviously restricted a bit … nothing really expensive like lobster thermidor etc) and a drink (… again no vintage wine etc). But in fact it was just “up to £20 allowance on food only, no drinks”. Which I would say isn’t really “including lunch”