Located centrally in the old town, but with parking nearby, this pub with rooms was excellent value. The room was spacious and beds comfortable. The hospitality tray had a selection of teas as well as coffee, and oat milk alongside dairy was a nice surprise. The breakfast had several options including full English, and included in the room rate. Staff were friendly and helpful, and we were made welcome in the pub by staff and regular customers. A lovely base from which to explore, a compact high street and park alongside, and cheap parking nearby. Rooms have air conditioning/heating systems, and are quiet.

Our accessible room decor was tired. The wetroom had a lack of hooks or places to put clothes or toiletries so they didn't get wet, and the controls took some working out (maybe the room information could include instructions?) We were unable to get hot water in the sink.

The staff who welcomed us and then served us in the morning (both young men) were lovely and welcoming and so helpful - the man on check in helped us with our bags which was great. Brilliant location, bed comfortable, shower roomy and not in a bath. Breakfast was large and freshly cooked and you could chose what you wanted if you wanted a different combination to what was on the menu. Stairs are steep but handrails were secure so easy to navigate.

The walls in Room 8 were very cobwebby - they had been there a while as were black, so a wipe down of the walls, or a dust, needs to be done. Bathroom suite starting to look a bit tired and the shower tray took a long time to drain.

Had a wonderful stay for the second time at the olde kings arms. The hotel is cosy and comfortable as ever. The staff are fantastic and incredibly helpful! We were a late night check in (and with a poorly 11yr old) food/takeaway options were offered. We were pointed in the direction where I could pick up some lemsip near by. Such a warm and friendly welcome from the start! Our room was clean and comfortable! Breakfast was utterly delicious and again the staff truly went above and beyond.

The flush button was missing and the tap was a little temperamental but nothing more than general wear n tear and a complete none issue!

Amazing place, we loved "genius loci" of this old-time coaching inn. Its location in the old town could not be better. Andrew gave us a warm welcome and led us to the room. We really liked the comfortable beds, white, clean bathroom with continental faucets, wide selection of in-room teas and hearty breakfast (choice of several hot meals instead of buffet was a pleasant change). Willingness of staff exceeded our expectation!!! My daughter, who traveled for top sport event was injured. For many reasons I was unable to arrange transfer to hospital myself. Completely desperate I call the hotel. I reached the bar in very busy hour (they just had a big event there), however the guys began to act immediately - they arranged couple of taxi transfers for us, provided enough of ice for cooling and all of them have been very supportive till the end of our stay. My daughter appreciated very much the pep talk of the gentleman from housekeeping (btw. providing very attentive service). Thank you for all! We will definitely come again next year.

There could be a shelf in the wardrobe.

The Olde Kings Arms is an historic, medieval building dating back to Henry VIII. This means low ceilings and old character beams and lintels. It is even rumoured to host a couple of ghosts. Despite keeping a keen lookout we didn't see any. The accommodation is located above the pub that sells real ale and a good food menu. An excellent breakfast was included in the booking that was first class and the staff are friendly and accommodating. It is located at the heart of the old High Street, full of character, cafe's, antique shops and pubs with a beautiful park nearby. Parking is at a nearby public car park that, unusually was rediculously cheap. This is great place to stay just outside London.. We will be staying here again.

Nothing to mention.

Beds were very comfortable, we asked for single beds and were given a family room (one double & single) Large towels Lovely staff, we had dinner the first night and breakfast the first morning and the guys who were working were lovely. Very friendly and helpful, I can't remember their names. The food was lovely and had great gluten free options

The shower was a bit tricky to work. I didn't realise that the rooms were directly over and outside the pub's smoking area. Since we were staying on a Friday and Saturday so we did have some outside noise and the windows we think are single glazed. But we're heavy enough sleepers but might not suit light sleepers.

The lady serving breakfast couldn't do enough for all the guests, she was excellent and so friendly. The cooked breakfast was really good. Great heating / air con in the room. The tea making facilities in the room were brilliant. The bathroom was new and modern, boiling hot water. Plenty of pillows, nice bedding. We ate in the bar in the evening and the food was great pub food, plenty of it and good value for money

The room was a bit smaller than I expected but it was very well equipped and everything was new and clean. Next time I'll book a bigger room, I think. A coffee machine in the room would have been great. Couldn't really open the blinds as you're looking right into flats opposite.

Located in the heart of the old part of Hemel Hempstead, this historic pub is a great place to stay. The room was a good size, comfortable and quiet. Breakfast was excellent and Michelle, the weekday host, was very efficient and friendly. Highly recommended.

Parking can be an issue asit's in the old part of Hemel Hempstead; however, we managed to get a spot at the back of the hotel each night. there is a council parking area a short walk away.

The room was a really good configuration for our family of five, with 3 older children. The beds were comfy and it was clean. It was great to have plenty of tea and coffee and a fridge in the room and the breakfast was good. The breakfast staff were polite and friendly.

The check in time offered was later than on the website and my email about this wasn’t answered until after our stay. How to check in could be made clearer. On arrival we went to the bar and the staff member was busy and seemed a bit stressed. It wasn’t a particularly welcoming start to our stay.

I loved everything about it. The staff are so friendly from bar to breakfast made freshly for us everyday.. Fresh towels everyday and a nice clean warm room.I had dinner delivered to my room one evening, topped fries with pulled pork (£10) and it was delicious. The location is about a good 15 min walk to the shopping centre and is on the same street as other pubs and shops and a park right around the corner too. Thus was our 2nd stay and we'll be back again.

Nothing, beds were comfy, room was clean, staff were so friendly.