I brought my little dog with me and all the staff were so friendly to her and made a big fuss of her. It really felt a true dog friendly hotel and not just a dog tolerant one! My room was quiet and really comfortable and bigger than I'd expected for the price.

No information in the room about hotel - would have been nice to have information on breakfast !!

It’s fine for work and lounge area and staff are always very accommodating… one big down tick though… and this is only recent … they have started charging £3 for a drink at their previously complimentary hot drink self service machine… this was a lovely little and much appreciated perk and I know many people have told me they won’t be returning!!!… not me however, I will continue to be a loyal customer ✅ oh security cctv cameras in the car park would be a good initiative as a lot of the antique dealers in antique fairs week have vans in there full of valuable stock !

Staff were very friendly and courteous making sure that if I needed anything they would help. I Was glad that all the rooms had proper showers and not a shower over a bath. The bed was comfortable and I slept very well. The only thing that I found wrong was that at breakfast there was no fried eggs on the menu and only scrambled eggs available, and I really like fried eggs at breakfast with bacon, sausage, mushrooms and tomato.

Like I said fried eggs on the breakfast menu even if cook half a dozen at a time or cooking them too order. And adjoining rooms used for families or businesses. Maybe a few more teabags, coffee and milk portions in the rooms as I drink a lot of hot drinks(6-8 pint mugs)while I am resting in my room to help bring my fluid levels back up. Maybe have a few more wet rooms for the disabled on the ground floor.

The room was comfortable and spotlessly clean. Considering it is classed as a budget hotel the whole hotel presented itself far above this status. The staff were very pleasant and helpful even finding my wife, who has memory problems, when she got lost in the hotel and delivered her back to our room very gently and courteously. .

We were not in Lincoln for leisure but visiting our son in hospital. We spent mornings in the hotel waiting for visiting time. We found the provided tea and coffee a little sparse. We booked breakfast several mornings. The full breakfast was reasonable value for a hotel with a big selection of nicely cooked good quality hot and cold food. However my wife does not eat cooked breakfast and only had a bowl of plain yogurt on each occasion. This put us off ordering breakfast as £10 for a bowl of yogurt was really not value for money. I do recognise the difficulty of monitoring what people are consuming when it is help yourself buffet style service.

Easy location to find. Was able to book a ground floor room. Room & bathroom large enough to accommodate a walking frame. Extra pillows provided on request. Beds really comfortable, we slept well. Good electric wall mounted heater in room so we had control of the room temperature. Reasonable quiet, some road noise from A46 and other quests moving around but not intrusive. Good breakfast with plenty of choice, staff on hand to help. Good Wi-fi. We were able to book an extra night in the same room at short notice. Friendly and helpful staff.

The only problem we encountered during our three night stay was on our final evening. We got back to the hotel after 10pm in a rain storm to find all the designated disabled parking bays occupied but not all the cars displayed disabled parking badges. After making enquiries at the reception desk, a member of the staff was instructed to remove their unbadged car from one of the designated disabled bays. This I'm afraid lost you one star, staff of all people should know that these bays are restricted.

We were a little sceptical as most of the reviews were very negative. However, for the price we paid, it was excellent value for money. It was very clean, roomy and staff were very friendly. Barhroom very clean, shower was great. Room very comfortable with heating options. Windows open fully for fresh air. There were coffee machines available 24/7 with many choices, including hot milk and hot chocolate. All free. They provided booklets of information regarding places to visit, shaving kits, sewing kit, ear plugs and shower caps were displaced at the reception area, for guests to take whenever. Extra towels if you needed, check out time was 12, we left at 12.30, no body questioned us. Free ample parking, to say the least. We would definately recommend people to Ibis. Thank you to all the staff.

It was a little outdated, and pillows were uncomfortable for me, but then I normally always take my pillow, I forgot this time. Other than that thumbs up.

we booked the tennyson through booking .com had to leave was absolutely disgusting so had to.pay another 12 pound to get a taxi to the ibis the ibis staff wax absolutely amazing to us especially... Tom ....we rang to ask for our money bck then the nxt morning then an hour later they scammed my bank account of trying to pay for a flight then to try get 4000 my bank rang me and they tried it with my friends too as they said there was a problem with my card and cidnt put the deposit in her bank so they scammed her card too so.we had no cards to use as ibis ibis card only luckily we had cash .....I have always used booking .com but I am so so upset it was mental to be a lovely trip for our birthday which turned into a living nightmare we're supposed to be going again in December but booking this hs put us off what a traumatic time.......I hope you check this out

was all excellent

Your acceptance of dogs in rooms and way you catered for them in the breakfast area went above and beyond. Franks corner was a really great idea. Lovely spacious eating and lounge and bar area. The seating area for travellers with dogs was a great idea. It felt inclusive rather than exclusive to the rest of the seating area. Well done to the team member who set it all up. This should be a standard in all Ibis hotels. Easy to book a twin bed option to stay with my daughter.

Mattress toppers/beds are pretty firm. Hard on the hips for older people and side sleepers. Mean on teabags in the room. Only two for an overnight stay for two people. Should be at least four. I’m sure the friendly stay would have provided more if I’d asked. Be aware the location isn’t in Lincoln and is a little way out. Situated on a light industrial estate. So not in walking distance of any facilities.

The breakfast was superb, l especially liked the coffee machine and the plumb tomatoes . The staff were excellent, helpful, accommodating and very friendly

The lift couldn't be accessed on the ground floor and stayed like that all of the time that l was in the hotel. Which on my arrival meant that l was going to have to climb the stairs up to the first floor to access the lift in order to take my luggage up to the second floor. However there was a number of other guests going upstairs at the same time and two of these chaps carried up two of my bags for me. Without them l would have struggled. Outside of my window was a tree and l found that if l left the window open, l got invaded by moths, flies and other such bugs.

Clean, spacious and easily accessible with good parking. Great place if you have dogs. It was very easy with our 2 border terriers and the staff gave them a lot an attention which they loved. They had their photos taken for the ‘Howl of fame’.

Unfortunately our shower didn’t work properly it was either too hot or boiling - couldn’t stand under it at all. We were there for 2 nights. It was then repaired while we were at breakfast and I tried it again and just about got a shower without scalding myself- next morning it was worse again. Hopefully it’s now sorted for other guests.