Own key to separate entrance Very clean and comfortable Kitchenette gave ability to cook if needed… every thing there Fridge and plenty of milk, tea, coffee (which is unusual) Lots of toiletries - also unusual Great location Great value for money

Staff were not particularly friendly Entrance and passageway to room badly needs decorating as damp and peeling walls gives a sense of doom as you walk upstairs to the room.. but happily room was great! Windows could do with a clean would be the only criticism.

The rooms seemed renovated and spacious, with nice decoration. The location is not bad, a bit out of the way overall in London, but close to nearby restaurants. We also enjoyed the available mini-kitchenette. Free Wi-Fi also worked well.

There is not much that we did not like, so I will just mention very minor things. We noticed quite a number of scuff marks in the common area. The TV was somewhat small. The bed was a bit too soft for our taste.

Nice spacious studio, clean, good air con, only needed for 1 night & served its purpose. Kettle, fridge, microwave & 2 hob top in room. Good location, West end lane has lots of shops, restaurants, coffee shops & there's a sainsbury & tesco 5-10mins away

Further from the tube station than we thought but not the hotels fault! UHT Milk cartons would be a nice touch to go with the tea/coffee that's in the room, even if it's just a couple to get you through the 1st day/night.

Nice space that allows for a three people stay easily. It's really well thought, with a fridge, stove and all the utilities should you want to save money, have a home cooked meal type of thing or just a tea and a toast. The space was clean and delivered all we needed for a quick stay but is also marvelous for a bigger stay since it has everything, from clean beds, a good space to cook, a very clean and furnished bathroom. For example, should you need, you also have an iron, a blow-dry for your hair and a safe to keep your belongings. The space is so well thought and the location is lovely as it stays close to the train and metro.

Apartment was great value for money and had everything you could hope for, including a full kitchenette. check in process was faultless and simple. Location was close to underground and overground services, meaning it was simple to travel to more central locations. Even though it was close to a main road, apartment was well insulated and quiet.

Nothing.

Lovely room with kitchenette and shower room. I really loved that we had a fridge where we could keep cold drinks and some food especially because it was summer time. We had everything we needed in the room and it was very clean as well. The location was fabulous, very close to the underground and train station and in the proximity of many shops, cafes and restaurants.

The "kitchen" was adequate for make breakfast or small dinner. There was a toaster and kettle, microwave oven and fridge.

WiFi was not working, receptionists was informed about this problem twice during our stay (5 nights). They always promised repair, but it never happened.

Rooms were very clean, comfortable and finished to a high standard with great facilities the kitchenette was a added bonus.

An unpleasant smell in the stairwelll leading up to the room, did not smell in the room so wasn't a problem just slightly unpleasant going up the stairs

The location suited me very well. The staff were pleasant and helpful. I was able to make breakfast in my room with the amenites available.

A dish towel supplied would have been helpful.

In a lovely area with many shops and restaurants. Appreciated the kitchenette.

Rooms on the courtyard are noisy due to the cafe which stays open very late. There is no elevator so we had to lug heavy suitcases up three flights.