We were only looking for a place to drop our stuff, room to have a shower and get ready before heading to the theatre which was only 18mins walk away and a place to rest our head. This ticked all our boxes. Bed very comfy, staff welcoming. Nice and clean. If you just want a place to put your head down and keep your belongings whilst you visit the many attractions in the city it's ideal. For the price we paid we got all we needed.

Single glazed windows so you can hear some noise from outside but as your not on a party road noise was not constant.No coffee in room only tea but we like tea too so that's fine. No hot water for a shower in the morning but this may be if other rooms were having showers at the same time it can affect the temperature. That's fine with us though. I understand as I used to work in a hotel. Still was able to wash and brush teeth. Room was on a slight slant so the bed did feel like it was lower on the right but the mattress was extremely comfy so I slept well. Small TV but wasn't there to stay in bed watching TV so no real issue. Suggest having blackout curtains/blinds. Not a lot of light got in but as we approach summer the early light can disturb sleep.

Our room was really spacious and clean. The shared bathroom was small as expected but perfectly clean and accessible. The hotel staff were really nice and we felt very safe and welcome there. The location is extremely convenient to theatre goers and tourists, only a 5-10 minute walk from many bus and tube routes. Overall I really recommend

My only criticism is that in such a big room, there should have been a clothes rail to hang things on! Such a small problem though!

The hotel is ideally situated a short walk away from the British Museum, the beautiful park and coffee shop at Russell Square and very conveniently close to St. Pancras and two Piccadilly line tube stations. I had room number 8 on the second floor of the Thanet main building (not the annex). The room was mostly clean, except for the carpet, which was hoovered upon request, so no problem there. The bed and sheets were spotlessy clean and comfortable to sleep in. The old fashioned window could be opend which was a pleasant surprise, as this is not always possible in other hotels. There were 3 sockets, quite a number of light switches and lamps and a hair dryer which all worked fine. The shower was very small, but ok if you‘re not very tall and bulky; the water was hot and there was enough pressure to produce a good shower experience. Wifi was excellent.

The toothbrush glas wasn‘t clean and the rubber shower mat was mouldy, but it had obviously not been used for a very long time as it was rolled up and had been stuck in the small space between the toilet and wall. The tv didn‘t work, but I didn‘t use it anyway. The chair looked rather tattered and worn out, its upholstery is in desperate need of renewal.

My room was very tiny, but for such price and location it didn’t matter so much! I had to change towel and also hair dryer was missing in the room - but when i asked reception for it, they changed me towels and gave hairdryer with no problem! Very helpful guys!

Everything was great!

The room was huge, clean and orderly. We were two young girls (l8 and l9) and we never felt unsafe. There were no bed bugs and the beds were very comfortable. The staff were polite.

We could hear everything that went on outside the hotel on the road as soon as anyone walked past but I think that's quite normal in older buildings.

An excellent location and good value for money. The staff were helpful and polite. My ensuite single bedroom was basic but was clean and had everything I needed.

The hotel met my expectations and I was satisfied.

The hotel location is terrific, near the tube and fancy area. 3 blocks away from the British Museum. The ground floor two-bed room is so big! The staff are all very friendly and professional. They solved my need and welcomed me. the lobby is next to it. 20 seconds walking distance.

All good

The room was huge. Great space for your money. The bathrooms were intelligently set up (toilet and shower were separate). The hotel is in a great location: close to sites, stores, a park and public transit.

The wifi was very weak and there were no fans or air conditioning. Also the windows had no screens, so it wasn't a safe idea to open them.

The staff were very friendly and helpful. They let me burrow a phone charger for my entire stay when mine didn't work and my phone ran out of battery. Generally, it felt like if I ever had a problem, I could just ask the staff at the reception and they would help.

No room service to bring new towels and things like that. Though you could probably ask at the reception for those things, I just didn't try.

The staff is excellent, very helpful. and always polite. Bed was comfortable. The hotel is in Holborn which is very central yet quiet. Tube is 5 mins walking. Places like Covent Garden, Soho, and Chinatown are super close as well.

I was having trouble taking a proper warm shower. Although everything set like it should be, the water wasn't even lukewarm, and the water flow wasn't excellent neither.