The hotel is at the Queen's Gate which is about a 10-15 minute walk from the South Kensington tube station on the Piccadilly and the District and Circle lines. There are plenty of restaurants and supermarkets around the station therefore we didn't have to worry about food. The hotel is also surrounded by museums and the Imperial colleague is right opposite to the hotel. Walking to the National History Museum is just 10 minutes. The area is generally safe and quiet. We were booked into their triple room where there are 3 single beds which is super rare for hotels in London. The room is extremely spacious and we still have a lot of rooms to move around even with 3 big suite cases lying on the floor.

The bathroom is definitely not set-up for 3 people as it is small and with no efficient towel hangers and racks to put stuff in the bathroom. The design of the shower glass door is also a failure as the bathroom floor would be entirely wet as it pushed outside the shower to open hence the bathroom floor mat couldn't be placed properly as it obstruct the shower door to open. Our group of 3 girls stayed in the hotel for 4 nights and our toiletries such as shower gel, shampoo and hair conditioner were never replenished.

Room was great, staff were great, especially the bar staff in the evening. We had complimentary pints :)

Bathrooms need updating. Single room beds are together, that's not good at all, maybe ok for women and homosexuals.

The staff were amazing. Couldn’t do enough for us. Really polite,friendly and helpful.

Ideally located for The Royal Albert Hall (around a 10 minute walk) and just a short walk (around 20 minutes) from other local attractions (The V&A Museum, Harrods etc). Very well appointed room, (we had room 311, which was the twin room with street view) which was very comfortable and clean. The bathroom had under floor heating. All the controls for lighting, heating etc were on a digital control panel. All the staff were polite, courteous, helpful and cheerful. The breakfast was buffet style, which had a wide range of food to choose from, form plain toast to a full English breakfast and everything in between. The food was cooked to perfection and very tasty. There was an extra menu, too. The dining area was spotlessly clean and never felt crowded. There was an option to take away coffee and pastries from the breakfast, too. Just ask the staff for a take away bag and fill it up.

Although the room was lovely, it was smaller than expected, so a little cramped for two of us. The windows are also original sash windows which let draughts in. There is no handrail outside, to assist with climbing the steps to enter the hotel and not wheelchair friendly.

Great location, lovely room, we were upgraded and it was beautiful and very modern. Really clean.

We had dinner included in our stay, and this was not good. I had duck and brioche toast to start and the brioche was cremated. I immediately asked for more toast but this took so long. The main was a burger served on a heavy teak style board (which was not nice to eat off. The Beef was tasteless, with very little Seasoning or flavour. We were expecting a much higher standard than we were offered. We both had a medium glass of white wine, and the bill for that was £29!! Ridiculous! Breakfast the next morning was lovely and plentiful, so no complaints there at all. Just disappointed with the meal overall. Was a great shame.

Staff very friendly, nothing was to much trouble, lovely ambience. Excellent breakfast . Very comfortable beds. It was great that we could leave our luggage to enjoy another day around London and collect our luggage later .We were very impressed, we will definitely stay again.. Thank you

In the deluxe room, so dark couldn't see where to put the door card to turn on lights. No instructions to use the coffeetea making machine. Dark coloured machine, could not see the on/off button. Rang reception twice, one where to put door card and two how to use the machine. Gentleman came to our room to show us how to use the machine and where the tiny dark button switch was located. Twin room - the soap dispenser was hard to use.

Very pleasant staff on reception, and also communication-wise (prior to stay). Very nice room, which was so clean. Very comfortable beds, and a lovely, powerful shower. Nespresso coffee machine (with complimentary Ristretto coffee pods!). Complimentary biscuits and teas. Plenty of lovely towels and complimentary toiletries. Air conditioning (always a must). The surprise cheesecake, for two, was a wonderful moment. There was a knock at the door, and it was presented to me for my son and I (my sons birthday was the purpose of the trip). The cheesecake was presented beautifully, and it was very much enjoyed. We really appreciated it. We opted for breakfast the next morning and took advantage of the buffet - which was all so delicious. There was so much choice (full English, continental pastries, fruits, cereals...). There was so much, and we did actually go back to have a bit more! The freshly squeezed orange juicer was my delight 🍊 that I'll always go for - and there was lovely coffee. The location was absolutely perfect - we had a show at The Royal Albert Hall, and we also did the Natural History Museum. Everything was within walking distance. We would definitely stay here again. The price for a twin room, in the heart of Kensington, was incredibly cheap (£199).Breakfast was £20 per person, if you were staying. Thank you for such a comfortable and enjoyable stay. We'd not hesitate to book with you when we are next visiting London ✨️

Nothing to not like.

This is an absolute gem of an hotel if you want a quiet, comfortable, pied de terre in London. The hotel is absolutely spotless and the staff, especially on reception are exceptional. Big shout out to Jerry and Sam who were so helpful on arrival and departure. We stayed in room 1015 which was perfect if a little small. The shower was amazing. Complementary bottled water replaced every day which I can tell you is becoming rare! Well stocked mini bar and good coffee supply. Nice complementary toiletries in the shower room. The breakfast buffet offers a good range to suit everyone and the freshly squeezed orange juice is amazing! Nice selection of Danish pastries as well as the usual cold meats, cheese and traditional cooked fare. The hotel is on a classic Kensington wide leafy street. It only takes a few minutes to walk to Gloucester road where you have a good selection of Pubs, cafes and shops. The V & A, Royal Albert hall and Exhibition road are only yards away. For the tube, either South Kensington or Gloucester road are about 10 minutes away. Within a very short time you can be in the centre of London but it does feel nice returning to the peace and quiet of The Queens Gate hotel after a day in the city. We would definitely recommend this Hotel and will be using it as our London base from now on.

Firm & comfortable bed. Quiet room with none of the usual traffic, creaky floorboards, or banging headboards, you get in most other hotels. Good checkout time, excellent breakfast with lots to choose from, free internet with excellent download & upload speeds, good sized wall-mounted TV. Friendly, attentive, and well mannered staff. There's even a door attendant at this hotel. The lifts were working, clean, and easy to use. I read that the single rooms were small, which it was, but I was surprised to find that it worked well, had everything in, and suited the room very well for a single occupant. The hotel is close to The Royal Albert Hall, Science Museum, Natural History Museum, the Victoria and Albert Museum, and easy to find from Paddington Station via the park areas. Highly recommended.

I don't think the bathroom light could be turned off via any wall switches, but had to be turned off/on via the keycard in the wall, which meant that, if you had to get up in the night you'd have to find the card to put into the wall before any lights went on. The breakfast was excellent, but it sounded like I had to pay extra for the hot food after I was handed optional extras on paper. It was simply the case that, it's all free if paid for, but the ones handed to me were optional extras. More clarity was needed. I wouldn't have mentioned this, but the breakfast isn't the cheapest (recommended though).

Friendly and helpful staff. Location great for Albert hall and museums. Only a ten minute walk to Harrods and a further ten to F&M and St. James. No need for the tube, plus you have Hyde and Green park to walk through. Nice room, clean tidy and not too small! Bed and pillows comfy! Breakfast was great with lots of choice, and even the coffee was decent! Not always a guarantee in most hotels.

Not much really. Not cheap, but i'd rather pay more and get good quality!