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$35560 Upper Thames Street, London, EC4V 3AD, United Kingdom
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+1-833-728-2041732 reviews
1/92
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Welcome to The Westin London City, a luxurious 5-star hotel located in the heart of London. Just 1.3mi from the city center, this hotel offers the perfect blend of convenience and tranquility. With 732 reviews and counting, it's clear that guests are consistently impressed by the exceptional service and top-notch amenities provided by The Westin London City.
Starting at just $355, this hotel offers a range of amenities that will make your stay truly memorable. Indulge in spa and wellness packages, take a dip in the indoor swimming pool, or relax in the Turkish steam bath. The hotel is pet-friendly, so you can bring your furry friend along for an additional charge. Unwind in the hot tub or sauna, enjoy live music performances, and satisfy your culinary cravings at the on-site restaurant and bar.
The Westin London City is committed to providing a comfortable and enjoyable experience for all guests. The hotel features soundproof rooms, air conditioning, and an elevator for easy accessibility. Free WiFi is available throughout the hotel, allowing you to stay connected during your stay. With its prime location and impeccable amenities, The Westin London City is the perfect choice for a luxurious stay in the heart of London.
At The Westin London City, we believe that your four-legged friends deserve a luxurious stay too. That's why we are proud to be a pet-friendly hotel. So, go ahead and bring your furry companion along for an additional charge. Our dedicated staff will ensure that both you and your pet have a comfortable and enjoyable experience during your stay with us.
After a day of exploring the vibrant city of London, take a refreshing dip in our indoor swimming pool. Open all year round, our pool provides the perfect place for relaxation and rejuvenation. Whether you want to do some laps or simply unwind, our pool is available for guests of all ages. And for ultimate relaxation, don't forget to indulge in our Turkish steam bath or take a dip in the hot tub or sauna. It's the perfect way to unwind after a long day of sightseeing.
When it comes to dining options, The Westin London City has got you covered. Our on-site restaurants offer a variety of culinary experiences that are sure to tantalize your taste buds. Mosaic, a family-friendly restaurant with a modern ambiance, serves up international cuisine that caters to all palates. For a taste of the local flavors, head to Hithe + Seek, a modern restaurant showcasing the best of local cuisine. Whether you're in the mood for a casual family dinner or a romantic meal for two, you'll find the perfect dining experience right here at our hotel.
At The Westin London City, we want to make your stay as convenient as possible. That's why we accept a wide range of payment methods, including Mastercard, Discover, Diners Club, Visa, American Express, and UnionPay. So, you don't have to worry about carrying cash during your stay. Simply choose the payment method that suits you best and enjoy a hassle-free experience.
When it comes to accommodations, we offer a variety of room types to suit every traveler's needs. From our Privilege King Room on the high floor to our St Paul's Duplex Suite with a city view, we have rooms that cater to different preferences. Families can choose our spacious Signature Family Room or Luxury Family Room, which can accommodate up to four adults and three children, ensuring that everyone has a comfortable and enjoyable stay. With our range of room options, you can find the perfect sanctuary to relax and recharge during your time in London.
Closest airports
London City Airport
6.5miLondon Heathrow Airport
15.8miLondon Gatwick Airport
24.9miLuton Airport
27.7miLondon Stansted Airport
29.4miSpa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Sauna
Air conditioning
Bar
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
Kids' meals
Upper floors accessible by elevator
Show 7 photos
Executive Suite, 1 Bedroom, City View
1 King Size Bed
1020 sqft
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x8
+
x5
More details
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Show 6 photos
Duplex Suite, City View
1 King Size Bed
645 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Discover the sleek and spacious St Paul's Duplex Suite with breathtaking city views, perfect for a family of 3 adults and 2 children. Enjoy the comforts of a king size bed, a private bathroom, and modern amenities like a flat-screen TV, minibar, and air conditioning.
Show 5 photos
Privilege, King, Highfloor
1 King Size Bed
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Experience luxury and comfort in our Privilege King Room on a high floor, boasting 323 sqft of space, a king size bed, and a range of amenities including a private bathroom, flat-screen TV, and air conditioning. With a peaceful ambience and modern conveniences, this room is perfect for couples or small families.
Show 5 photos
Classic, King
1 King Size Bed
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x4
+
x3
More details
Offering bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Show 4 photos
Signature, King
1 King Size Bed
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Show 4 photos
Luxury, King, Highfloor
1 King Size Bed
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit has 1 bed.
Show 10 photos
Cadogan Residence, 3 Bed, 3 Bedroom
2895 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious triple room offers air conditioning, a mini-bar, a balcony with river views as well as a private bathroom boasting a bath. The unit has 3 beds.
Show 11 photos
Grosvenor Residence, 3 Bed, 3 Bedroom
2895 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious triple room features air conditioning, a mini-bar, a balcony with river views as well as a private bathroom boasting a bath. The unit has 3 beds.
Show 11 photos
Grosvenor Residence, 2 King And Double, 3 Bedroom
2 King Size Beds
1 Double Bed
1775 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
Show 5 photos
Luxury Family, 2 Double
2 Double Beds
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x8
+
x4
More details
Show 4 photos
Signature Family, 2 Double
2 Double Beds
325 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
Show 10 photos
Room - 2 Double
2 Double Beds
+
More details
8.8
732 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Stacey
10
December 2021
If I could rate this hotel 6* I would. Everything from the second we stepped out of our car we got greeted with a smile and helpful concierge. Escorted to the main reception to check in with Andres, he took his time to wish my fiancé a happy birthday and even upgraded our room which was beautiful, modern and spacious. The other girl on reception gifted our daughter a nice welcome pack full of fun arts and crafts. The location is just beautiful, close to st Paul’s and lots of shops and restaurants. We choose to eat in the hotel restaurant 2 nights, again the staff there were so lovely and would do anything to accommodate us. The food was out of this world. They have a real pizza oven, was delicious and the steak and sides were very tasty and cooked to perfection. Also kid friendly. Cocktails beautiful too. Sadly we didn’t get to try the spa but used the pool and facilities and we all loved the luxurious feel around the pool area. Towels were very soft and plenty of them, robes from the room were very luxurious and the beds round the pool area were fantastic. Also one night we got back to the hotel exhausted and hungry from a hard days shopping, the kind man at reception over heard us talking about taking our load of heavy bags up to our room and he told us not to worry to leave all our bags at reception and he would take them up to our room for us so we could go straight to enjoying our lovely meal. He came back over to us and explained that our room light was flashing DND and also to service so he wanted permission to enter as it was unclear which one we had put on, explained the room hadn’t been serviced by house keeping because of it and at 9pm got our room turned down for us. Wish I could have remembered his name but it was a Scottish man. So kind and thoughtful. I honestly feel like every single staff member has been hand picked for this hotel. I can’t wait to return
🇬🇧
Tayja
8.2
February 2023
Breakfast was tasty and filling with a selection of fresh fruit and even an omelette station! Staff were extremely helpful and polite even on checkout; we did not feel rushed. Complimentary drinks were given at reception, a Valentine’s Day chocolate board and all needs were accommodated.
🇬🇧
Shan
8.2
June 2022
The place is amazing
Room service was terrible. Room service isnt good at all. Premier inn hotel can do better with room service. Excuse was short on staff why not hire agency for the price we paid to clean the room. Be aware room service is very poor. Management advised will be touch what happen their. didnt get a call or email poorly managed. Overall good view and breakfast is amazing if your ordering. buffet is a standard breakfast. Will visit again? Due to poor room service definitely will be staying the shangri-la shrad london instead. No hard feelings.
🇬🇧
Andrea
10
June 2023
I was celebrating my 50th birthday on the weekend at the Westin with my closest friends. We were disappointed in the size and the view from the family room that was originally allocated to us, and being that it was a special celebration, they upgraded us to the presidential suite!! Turned out to be the loveliest birthday celebration ever!! Huge thanks to Alehandro and Guilia who did the upgrade and made us feel so welcome and loved up!! Spa facilities and breakfast was amazing. The Westin is an absolutely fabulous choice for a top quality hotel stay in London.
Meal portions ordered to the room were a little small, but honestly, that was the only negative comment .
🇬🇧
Chris
9.1
December 2022
A very comfortable hotel with great modern facilities. The food in the bar and restaurant was delicious and the staff in general that we came in to contact with were exceptionally friendly and professional. Some nice touches like Hot Chocolate and Prosecco on arrival.
Although the staff were perfectly friendly at breakfast they seemed to be more focused on clearing and setting up tables than looking after guests. The general atmosphere appeared to be quite manic even though there were only about 20 guests present and we were left with plates that we had finished with for a long time.
🇨🇭
Alfredo
9.1
June 2023
Excellent very big and quiet room, the soundproofing was the best I have experienced in any hotel. Very good breakfast with a lot of choices, no queues, attentive staff. Location great, two tube stops / lines, St. Paul and Mansion House close by.
If one wants to be picky, no vanity kit with K-tips etc. in the bathroom. Fiddly lighting. Breakfast marmelade "bon maman" instead of the much better Wilkings, especially odd, because all the other jams were Wilkins. A bit on the expensive side.
🇬🇧
Aung
10
March 2023
Level of customer service and attention paid to customer satisfaction were really very impressive. Central location serviced by multiple transport hubs. A stone's throw from beautiful Saint Paul's cathedral. Dinner at the hotel restaurant Mosaic was surprisingly good. Indoor pool perfect for the little one. Cocktail bar with glorious view of the Thames and drinks were fabulous. Cannot rate this hotel highly enough. A special shout out to Giulia at the front desk. She greeted us on check in with genuine hospitality - first impressions go a long way!!
Nothing.
🇬🇧
Ayeshah
10
March 2022
Staff were amazing and the hotel was very kid friendly
£79 deposit was taken and I was told Full amount would be refunded if I didn’t damage anything on departure I was told that a service charge was taken from that amount and I would be refunded £51 . This should have been mentioned before they took my deposit.
🇬🇧
Kimberley
9.1
February 2023
The decoration is beautiful. The hotel is immaculately clean. The breakfast is lovely, excellent and vast choice on offer. The chef is happy to cook you an omelette and prepare your toast and staff are so friendly…. Oh and the beds are to die for!!! Best night sleep I’ve ever had in London. I really love the fact that family rooms include two extremely comfortable beds and don’t stick the children on a sofa bed.
The location is a little tricky to get to the main attractions. You have to change tub stations at least once and walk at least 40 min
🇬🇧
Wendy
10
November 2022
I booked The Westin for my birthday weekend and I had the best time, the guest experience team really made my stay enjoyable, relaxing and extra special. Upon check-in me and best friend were greeted with a glass bubbles on arrival. We had a mini tour of the hotel before going to the room to get ready for our dinner reservations. My room was also upgraded, it was truly unexpected and made the weekend that much more amazing. I ordered a birthday package for the room; a bottle of bubbles, personalized happy birthday desserts with a thoughtful happy birthday card. The dessert I tasted delicious. I can't went to visit again and the French toast at breakfast was best I've had definitely recommend it. Me and my best friend also had a spa treatment which was so relaxing.
There was a van park at the entrance so my Uber driver wasn't able to park directly outside the hotel which I didn't like but the front house staff was there to assist with my luggage as I entered the hotel.
Attractions
Gabriel's Wharf
0.7miSir John Soane's Museum
1miNovello Theatre
1miDuchess Theatre
1.1miLyceum Theatre
1.1miAmbassadors Theatre
1.4miLambeth Palace
1.6miHer Majesty's Theatre
1.6miQueen's Theatre
1.6miLyric Theatre London
1.7miBomber Command Memorial
2.4miPrimrose Hill
3.4miLord's Cricket Ground
3.6miAscot
26.1miRochester
27.1miAttractions
Gabriel's Wharf
0.7miSir John Soane's Museum
1miNovello Theatre
1miDuchess Theatre
1.1miLyceum Theatre
1.1miAmbassadors Theatre
1.4miLambeth Palace
1.6miHer Majesty's Theatre
1.6miQueen's Theatre
1.6miLyric Theatre London
1.7miBomber Command Memorial
2.4miPrimrose Hill
3.4miLord's Cricket Ground
3.6miAscot
26.1miRochester
27.1miAirports
London City Airport
6.5miLondon Heathrow Airport
15.8miLondon Gatwick Airport
24.9miLuton Airport
27.7miLondon Stansted Airport
29.4miMosaic
Cuisines
Ambiances
Hithe + Seek
Cuisines
Ambiances
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Sauna
Air conditioning
Bar
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
Kids' meals
Upper floors accessible by elevator
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Activities
Happy hour
Live music/Performance
Bathroom
Bathrobe
Hairdryer
Private Bathroom
Toilet
Toilet paper
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Air purifiers
First aid kits available
Spa
Back massage
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Massage
Neck massage
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
12+ years
Extra bed upon request
$61 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
Discover,
Diners Club,
Visa,
American Express,
UnionPay
This property does not accept cash.
Are pets permitted at The Westin London City?
Absolutely! You are more than welcome to stay with your pet at The Westin London City. They have pet-friendly policies in place, so you and your furry friend can enjoy your stay together. Just keep in mind that there may be additional charges for bringing your pet along.
What's the check-in and check-out schedule at The Westin London City?
At The Westin London City, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:00 AM.
How much does a stay at The Westin London City cost?
Accommodations at The Westin London City can start from $355. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does The Westin London City offer?
The hotel offers a range of room types including Privilege King Room, St Paul's Duplex Suite, Signature Family Room, Luxury King Room, Luxury Family Room, Signature King Room, and Classic King Room. All rooms have a non-smoking policy and are accommodated with either a king-size bed or double beds. The room sizes are approximately 323 sqft and can accommodate 2 adults and 1 child, while some rooms can accommodate up to 4 adults and 3 children.
What is there to do in The Westin London City?
Guests at The Westin London City can indulge in a range of leisure activities during their stay. They can start by pampering themselves with spa and wellness packages, which include services such as full-body, hand, head, foot, neck, and back massages. The hotel features an indoor swimming pool, where guests of all ages can enjoy a refreshing dip throughout the year. For those looking to relax and unwind, the Turkish/steam bath, steam room, hot tub/jacuzzi, sauna, and spa facilities are available.
The hotel also offers live music and performances, creating a vibrant atmosphere for guests to enjoy. Guests can also visit the bar to socialize and unwind. Additionally, The Westin London City features two on-site restaurants: Mosaic and Hithe + Seek. Mosaic offers international cuisine in a family-friendly and modern ambiance, while Hithe + Seek serves local cuisine in a modern setting.
Does The Westin London City feature a pool area?
The Westin London City has an indoor pool available for all ages. It is open year-round, suggesting it is an all-season pool. No other specific details about the pool are provided.
Does The Westin London City have on-site restaurants?
Yes, the hotel has two restaurants on site. The first restaurant is called Mosaic and it offers international cuisine in a family-friendly and modern ambiance. The second restaurant is named Hithe + Seek and it offers local cuisine in a modern ambiance.
Which payment methods are supported by The Westin London City?
The Westin London City accepts payments through Mastercard, Discover, Diners Club, Visa, American Express, and UnionPay. However, cash payments are not accepted at the hotel.
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