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8.8

732 reviews

The Westin London City

The Westin London City

60 Upper Thames Street, London, EC4V 3AD, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

The Westin London City

Welcome to The Westin London City, a luxurious 5-star hotel located in the heart of London. Just 1.3mi from the city center, this hotel offers the perfect blend of convenience and tranquility. With 732 reviews and counting, it's clear that guests are consistently impressed by the exceptional service and top-notch amenities provided by The Westin London City.

Starting at just $355, this hotel offers a range of amenities that will make your stay truly memorable. Indulge in spa and wellness packages, take a dip in the indoor swimming pool, or relax in the Turkish steam bath. The hotel is pet-friendly, so you can bring your furry friend along for an additional charge. Unwind in the hot tub or sauna, enjoy live music performances, and satisfy your culinary cravings at the on-site restaurant and bar.

The Westin London City is committed to providing a comfortable and enjoyable experience for all guests. The hotel features soundproof rooms, air conditioning, and an elevator for easy accessibility. Free WiFi is available throughout the hotel, allowing you to stay connected during your stay. With its prime location and impeccable amenities, The Westin London City is the perfect choice for a luxurious stay in the heart of London.

At The Westin London City, we believe that your four-legged friends deserve a luxurious stay too. That's why we are proud to be a pet-friendly hotel. So, go ahead and bring your furry companion along for an additional charge. Our dedicated staff will ensure that both you and your pet have a comfortable and enjoyable experience during your stay with us.

After a day of exploring the vibrant city of London, take a refreshing dip in our indoor swimming pool. Open all year round, our pool provides the perfect place for relaxation and rejuvenation. Whether you want to do some laps or simply unwind, our pool is available for guests of all ages. And for ultimate relaxation, don't forget to indulge in our Turkish steam bath or take a dip in the hot tub or sauna. It's the perfect way to unwind after a long day of sightseeing.

When it comes to dining options, The Westin London City has got you covered. Our on-site restaurants offer a variety of culinary experiences that are sure to tantalize your taste buds. Mosaic, a family-friendly restaurant with a modern ambiance, serves up international cuisine that caters to all palates. For a taste of the local flavors, head to Hithe + Seek, a modern restaurant showcasing the best of local cuisine. Whether you're in the mood for a casual family dinner or a romantic meal for two, you'll find the perfect dining experience right here at our hotel.

At The Westin London City, we want to make your stay as convenient as possible. That's why we accept a wide range of payment methods, including Mastercard, Discover, Diners Club, Visa, American Express, and UnionPay. So, you don't have to worry about carrying cash during your stay. Simply choose the payment method that suits you best and enjoy a hassle-free experience.

When it comes to accommodations, we offer a variety of room types to suit every traveler's needs. From our Privilege King Room on the high floor to our St Paul's Duplex Suite with a city view, we have rooms that cater to different preferences. Families can choose our spacious Signature Family Room or Luxury Family Room, which can accommodate up to four adults and three children, ensuring that everyone has a comfortable and enjoyable stay. With our range of room options, you can find the perfect sanctuary to relax and recharge during your time in London.

Closest airports

London City Airport

6.5mi

London Heathrow Airport

15.8mi

London Gatwick Airport

24.9mi

Luton Airport

27.7mi

London Stansted Airport

29.4mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Sauna

Air conditioning

Bar

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Elevator

Kids' meals

Upper floors accessible by elevator

Rooms

Show 7 photos

Executive Suite, 1 Bedroom, City View

1 King Size Bed

1020 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

x8

+

x5

More details

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

St Paul's Duplex Suite - City View in The Westin London City

Show 6 photos

Duplex Suite, City View

1 King Size Bed

645 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Discover the sleek and spacious St Paul's Duplex Suite with breathtaking city views, perfect for a family of 3 adults and 2 children. Enjoy the comforts of a king size bed, a private bathroom, and modern amenities like a flat-screen TV, minibar, and air conditioning.

Privilege King Room - High Floor in The Westin London City

Show 5 photos

Privilege, King, Highfloor

1 King Size Bed

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Experience luxury and comfort in our Privilege King Room on a high floor, boasting 323 sqft of space, a king size bed, and a range of amenities including a private bathroom, flat-screen TV, and air conditioning. With a peaceful ambience and modern conveniences, this room is perfect for couples or small families.

Classic King Room in The Westin London City

Show 5 photos

Classic, King

1 King Size Bed

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x4

+

x3

More details

Offering bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Signature King Room in The Westin London City

Show 4 photos

Signature, King

1 King Size Bed

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Luxury King Room - Top Floor in The Westin London City

Show 4 photos

Luxury, King, Highfloor

1 King Size Bed

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit has 1 bed.

Show 10 photos

Cadogan Residence, 3 Bed, 3 Bedroom

2895 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious triple room offers air conditioning, a mini-bar, a balcony with river views as well as a private bathroom boasting a bath. The unit has 3 beds.

Show 11 photos

Grosvenor Residence, 3 Bed, 3 Bedroom

2895 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious triple room features air conditioning, a mini-bar, a balcony with river views as well as a private bathroom boasting a bath. The unit has 3 beds.

Show 11 photos

Grosvenor Residence, 2 King And Double, 3 Bedroom

2 King Size Beds

1 Double Bed

1775 sqft

Balcony

Minibar

Flat-screen TV

Refrigerator

+

More details

Luxury Family Room in The Westin London City

Show 5 photos

Luxury Family, 2 Double

2 Double Beds

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

x8

+

x4

More details

Signature Family Room in The Westin London City

Show 4 photos

Signature Family, 2 Double

2 Double Beds

325 sqft

Private Bathroom

Minibar

Flat-screen TV

Air conditioning

+

More details

Room

Show 10 photos

Room - 2 Double

2 Double Beds

+

More details

Guest reviews

8.8

732 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Stacey

10

December 2021

If I could rate this hotel 6* I would. Everything from the second we stepped out of our car we got greeted with a smile and helpful concierge. Escorted to the main reception to check in with Andres, he took his time to wish my fiancé a happy birthday and even upgraded our room which was beautiful, modern and spacious. The other girl on reception gifted our daughter a nice welcome pack full of fun arts and crafts. The location is just beautiful, close to st Paul’s and lots of shops and restaurants. We choose to eat in the hotel restaurant 2 nights, again the staff there were so lovely and would do anything to accommodate us. The food was out of this world. They have a real pizza oven, was delicious and the steak and sides were very tasty and cooked to perfection. Also kid friendly. Cocktails beautiful too. Sadly we didn’t get to try the spa but used the pool and facilities and we all loved the luxurious feel around the pool area. Towels were very soft and plenty of them, robes from the room were very luxurious and the beds round the pool area were fantastic. Also one night we got back to the hotel exhausted and hungry from a hard days shopping, the kind man at reception over heard us talking about taking our load of heavy bags up to our room and he told us not to worry to leave all our bags at reception and he would take them up to our room for us so we could go straight to enjoying our lovely meal. He came back over to us and explained that our room light was flashing DND and also to service so he wanted permission to enter as it was unclear which one we had put on, explained the room hadn’t been serviced by house keeping because of it and at 9pm got our room turned down for us. Wish I could have remembered his name but it was a Scottish man. So kind and thoughtful. I honestly feel like every single staff member has been hand picked for this hotel. I can’t wait to return

🇬🇧

Tayja

8.2

February 2023

Breakfast was tasty and filling with a selection of fresh fruit and even an omelette station! Staff were extremely helpful and polite even on checkout; we did not feel rushed. Complimentary drinks were given at reception, a Valentine’s Day chocolate board and all needs were accommodated.

🇬🇧

Shan

8.2

June 2022

The place is amazing

Room service was terrible. Room service isnt good at all. Premier inn hotel can do better with room service. Excuse was short on staff why not hire agency for the price we paid to clean the room. Be aware room service is very poor. Management advised will be touch what happen their. didnt get a call or email poorly managed. Overall good view and breakfast is amazing if your ordering. buffet is a standard breakfast. Will visit again? Due to poor room service definitely will be staying the shangri-la shrad london instead. No hard feelings.

🇬🇧

Andrea

10

June 2023

I was celebrating my 50th birthday on the weekend at the Westin with my closest friends. We were disappointed in the size and the view from the family room that was originally allocated to us, and being that it was a special celebration, they upgraded us to the presidential suite!! Turned out to be the loveliest birthday celebration ever!! Huge thanks to Alehandro and Guilia who did the upgrade and made us feel so welcome and loved up!! Spa facilities and breakfast was amazing. The Westin is an absolutely fabulous choice for a top quality hotel stay in London.

Meal portions ordered to the room were a little small, but honestly, that was the only negative comment .

🇬🇧

Chris

9.1

December 2022

A very comfortable hotel with great modern facilities. The food in the bar and restaurant was delicious and the staff in general that we came in to contact with were exceptionally friendly and professional. Some nice touches like Hot Chocolate and Prosecco on arrival.

Although the staff were perfectly friendly at breakfast they seemed to be more focused on clearing and setting up tables than looking after guests. The general atmosphere appeared to be quite manic even though there were only about 20 guests present and we were left with plates that we had finished with for a long time.

🇨🇭

Alfredo

9.1

June 2023

Excellent very big and quiet room, the soundproofing was the best I have experienced in any hotel. Very good breakfast with a lot of choices, no queues, attentive staff. Location great, two tube stops / lines, St. Paul and Mansion House close by.

If one wants to be picky, no vanity kit with K-tips etc. in the bathroom. Fiddly lighting. Breakfast marmelade "bon maman" instead of the much better Wilkings, especially odd, because all the other jams were Wilkins. A bit on the expensive side.

🇬🇧

Aung

10

March 2023

Level of customer service and attention paid to customer satisfaction were really very impressive. Central location serviced by multiple transport hubs. A stone's throw from beautiful Saint Paul's cathedral. Dinner at the hotel restaurant Mosaic was surprisingly good. Indoor pool perfect for the little one. Cocktail bar with glorious view of the Thames and drinks were fabulous. Cannot rate this hotel highly enough. A special shout out to Giulia at the front desk. She greeted us on check in with genuine hospitality - first impressions go a long way!!

Nothing.

🇬🇧

Ayeshah

10

March 2022

Staff were amazing and the hotel was very kid friendly

£79 deposit was taken and I was told Full amount would be refunded if I didn’t damage anything on departure I was told that a service charge was taken from that amount and I would be refunded £51 . This should have been mentioned before they took my deposit.

🇬🇧

Kimberley

9.1

February 2023

The decoration is beautiful. The hotel is immaculately clean. The breakfast is lovely, excellent and vast choice on offer. The chef is happy to cook you an omelette and prepare your toast and staff are so friendly…. Oh and the beds are to die for!!! Best night sleep I’ve ever had in London. I really love the fact that family rooms include two extremely comfortable beds and don’t stick the children on a sofa bed.

The location is a little tricky to get to the main attractions. You have to change tub stations at least once and walk at least 40 min

🇬🇧

Wendy

10

November 2022

I booked The Westin for my birthday weekend and I had the best time, the guest experience team really made my stay enjoyable, relaxing and extra special. Upon check-in me and best friend were greeted with a glass bubbles on arrival. We had a mini tour of the hotel before going to the room to get ready for our dinner reservations. My room was also upgraded, it was truly unexpected and made the weekend that much more amazing. I ordered a birthday package for the room; a bottle of bubbles, personalized happy birthday desserts with a thoughtful happy birthday card. The dessert I tasted delicious. I can't went to visit again and the French toast at breakfast was best I've had definitely recommend it. Me and my best friend also had a spa treatment which was so relaxing.

There was a van park at the entrance so my Uber driver wasn't able to park directly outside the hotel which I didn't like but the front house staff was there to assist with my luggage as I entered the hotel.

Points of Interest Around The Westin London City

Attractions

Gabriel's Wharf

0.7mi

Sir John Soane's Museum

1mi

Novello Theatre

1mi

Duchess Theatre

1.1mi

Lyceum Theatre

1.1mi

Ambassadors Theatre

1.4mi

Lambeth Palace

1.6mi

Her Majesty's Theatre

1.6mi

Queen's Theatre

1.6mi

Lyric Theatre London

1.7mi

Bomber Command Memorial

2.4mi

Primrose Hill

3.4mi

Lord's Cricket Ground

3.6mi

Ascot

26.1mi

Rochester

27.1mi

Restaurants

Mosaic

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Hithe + Seek

Cuisines

  • Local

Ambiances

  • Modern

Pools

Location

  • Indoor

Age restrictions

  • All ages

Availability

  • All season

Amenities of The Westin London City

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Steam room

Sauna

Air conditioning

Bar

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Elevator

Kids' meals

Upper floors accessible by elevator

Stay rules - The Westin London City

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Westin London City

Are pets permitted at The Westin London City?

Absolutely! You are more than welcome to stay with your pet at The Westin London City. They have pet-friendly policies in place, so you and your furry friend can enjoy your stay together. Just keep in mind that there may be additional charges for bringing your pet along.

What's the check-in and check-out schedule at The Westin London City?

At The Westin London City, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:00 AM.

How much does a stay at The Westin London City cost?

Accommodations at The Westin London City can start from $355. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does The Westin London City offer?

The hotel offers a range of room types including Privilege King Room, St Paul's Duplex Suite, Signature Family Room, Luxury King Room, Luxury Family Room, Signature King Room, and Classic King Room. All rooms have a non-smoking policy and are accommodated with either a king-size bed or double beds. The room sizes are approximately 323 sqft and can accommodate 2 adults and 1 child, while some rooms can accommodate up to 4 adults and 3 children.

What is there to do in The Westin London City?

Guests at The Westin London City can indulge in a range of leisure activities during their stay. They can start by pampering themselves with spa and wellness packages, which include services such as full-body, hand, head, foot, neck, and back massages. The hotel features an indoor swimming pool, where guests of all ages can enjoy a refreshing dip throughout the year. For those looking to relax and unwind, the Turkish/steam bath, steam room, hot tub/jacuzzi, sauna, and spa facilities are available.

The hotel also offers live music and performances, creating a vibrant atmosphere for guests to enjoy. Guests can also visit the bar to socialize and unwind. Additionally, The Westin London City features two on-site restaurants: Mosaic and Hithe + Seek. Mosaic offers international cuisine in a family-friendly and modern ambiance, while Hithe + Seek serves local cuisine in a modern setting.

Does The Westin London City feature a pool area?

The Westin London City has an indoor pool available for all ages. It is open year-round, suggesting it is an all-season pool. No other specific details about the pool are provided.

Does The Westin London City have on-site restaurants?

Yes, the hotel has two restaurants on site. The first restaurant is called Mosaic and it offers international cuisine in a family-friendly and modern ambiance. The second restaurant is named Hithe + Seek and it offers local cuisine in a modern ambiance.

Which payment methods are supported by The Westin London City?

The Westin London City accepts payments through Mastercard, Discover, Diners Club, Visa, American Express, and UnionPay. However, cash payments are not accepted at the hotel.