The location is superb in relation to accessing central London, the underground is very close and the bus stop even closer. The close vicinity to Hyde Park is excellent. A really nice area to walk. The room was very clean and the bed was extremely comfortable. The room was well heated with windows that could be opened for fresh air. The staff were very friendly and helpful. The hotel was exactly as described and provided very helpful detailed directions to all amenities.

A designated smoking area would be nice. Smoking at the front of the hotel was fine. However, there were no ash trays to dispose of cigarettes.

the room that I was in is huge. I think the biggest and spacious room in London. There was a space for dressing table and sofa. AC works perfectly. House keeping making sure my room is always tidy and clean. Breakfast spread was ok. same spread every day but still good. Location is good. at central London. 5 mins walk to Queensway station, 8 mins walk to bayswater station. easy to find food, al lot of restaurant and fast food outlets nearby. HOPEFULLY THEY WONT INCREASE THE PRICE AFTER THIS GOOD REVIEW. stayed there in December, knowing its holiday season and still one of the cheapest options around Central London

the bathtub. it has bath tub instead of shower room. quite hazardous when you try to come out with wet feet. The sound of the pipe when you flush the toilet. I can hear the water flushed from the neighbouring rooms and it make quite a loud sound.

Fantastic location, just next to two underground stops, and Hyde Park. Rooms and hotel are nice, quite renovated. Very quiet, peaceful to sleep and rest. The breakfast is lovely, they have boiled eggs, honey, butter and natural yogurt. I just missed some nuts and fruit. The staff are lovely, quite kind and generous. Very polite. It’s been the best hotel I have stayed lately in London. I will comeback soon.

Fruit in the breakfast please. And nuts! :)

What I did like, is that I could check in online before getting to the hotel. The Troy hotel wasn't that far from Kensington Gardens. I was nicely welcomed when I first arrived and handed my keycard straight away. My room was on the 3rd floor which I was able to get to easily using the lift or the stairs. My single room was spacious and a comfy bed that I slept well in. There is a fridge but it was my bedside table with a lamp on it. It was continental breakfast and there was plenty to choice from and filled me up for the day. I would stay here again as breakfast was included in the price.

I found it strange having a shower in the same room as were you sleep.

The breakfast and cleanliness

The WiFi signal was weak in our room.

Location was great, was one street away from gas station Waitrose and tube line. Rooms were very clean and had a mini fridge which was really useful. Complimentary tea and creamers were also appreciated.

The plugs in the room was placed weirdly and we had to unplug either the kettle or the lamp to use them. Breakfast wasn't too amazing but enough to have a bite before heading out for the day.

Great staff. Really kind and helpful! Thank you so much. Room is better and larger than it seems on the photos. It was a little cold inside the first day we arrived, but the central heating worked well, and it got ideal soon. Comfortable beds. Good wifi. Perfect location near two tube stations and park. Cafes and different stores are nearby. Breakfast is continental (basic), but with good options to choose (several types of cereals, several types of toast bread, several juices, ets).

Everything was super.

Good value for money! The room was spacious enough to include our suitcases and still move around the room, which is rare in city hotels. The room was clean and tidy and the bathroom was the same. Breakfast was continental with sufficient options for a few days stay. Location of hotel was great with Hyde Park at the end of the block, easy walking distance to many places and very easy access to buses and trains. Would stay here again and would also recommend to family and friends who are needing a good bed and hot shower in a good location.

Our room had the option to be interconnected. This meant it wasn’t as sound proof and we could hear our loud neighbours talking for the couple of days they were next door. It didn’t impact our sleep or our stay ad we were only in our room to sleep.

Superb budget priced hotel in a city not exactly well known for value for money when it comes to sleeping. A 10 minute walk from two tube stations with beautiful Hyde park just across the road and plenty of eating/takeaway options a street away makes this place ideally located. Good clean en suite rooms with TV, wifi and even a fridge. The free buffet breakfast was basic but good value : yoghurt, tinned fruit, bread rolls, boiled eggs, cheese, & fruit juice. Friendly & efficient receptionists.

Very good value, central location, close to lots of eateries and pubs. Clean and warm hotel, had all we needed. Included breakfast in a nice room, well set out and the offering was varied. Continental - which is what we were expecting and plenty of choice. Close to tube station, quiet and very pleased with our booking.

Check in was a bit slow, we were in a hurry but felt as if the receptionist was working in slow motion. probably our perception. Shower tray in shower had a large and long established crack in it and there was a scorch mark on the carpet, we did mention this to reception, not as a complaint but feedback.