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+1-833-728-20415,994 reviews
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$82Stephenson Quarter, Forth Street, Newcastle, NE1 3SA, United Kingdom
Reservations:
+1-833-728-20415,994 reviews
1/159
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Free spa
Welcome to the Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel. This stylish 4-star hotel is located in the vibrant city of Newcastle upon Tyne, just 0.4mi from the city center. With its convenient location and excellent amenities, this hotel is the perfect choice for any traveler.
As you step into the hotel, you'll be greeted by a friendly 24-hour front desk staff who are ready to cater to your every need. The hotel offers free Wi-Fi throughout, ensuring you stay connected during your stay. The fitness center is perfect for those who want to stay active, while the spa facilities, including a steam room, hot tub, and sauna, provide the ultimate relaxation experience.
The Crowne Plaza Newcastle - Stephenson Quarter boasts 5994 reviews, attesting to its outstanding reputation among guests. The hotel offers a range of comfortable and well-equipped rooms, complete with amenities such as air conditioning, a private bathroom, and a flat-screen TV. With prices starting at just $82, this hotel offers great value for money.
Don't miss out on the opportunity to stay at this fantastic hotel, where you can enjoy a comfortable and memorable stay in Newcastle upon Tyne. Book your room at the Crowne Plaza Newcastle - Stephenson Quarter today!
When it comes to relaxation and recreation, the Crowne Plaza Newcastle - Stephenson Quarter has you covered. Take a dip in the indoor heated pool, perfect for all-season use. Please note that access to the pool is restricted to adults only, ensuring a peaceful and serene environment. Whether you want to swim a few laps or simply lounge poolside, this hotel offers the ideal setting for unwinding after a day of exploring the city.
Food enthusiasts will be delighted to discover the on-site restaurant, Hawthorns. With its modern ambiance and family-friendly atmosphere, you can indulge in a delicious meal without ever leaving the hotel. Offering British cuisine, the restaurant caters to a wide range of tastes and preferences. From traditional dishes to innovative creations, Hawthorns is sure to satisfy your culinary cravings during your stay at the Crowne Plaza Newcastle - Stephenson Quarter.
When it comes to payment, the hotel accepts a variety of methods to ensure convenience for its guests. While cash is not accepted, you can choose to pay with American Express, Mastercard, Discover, Diners Club, or Visa. This flexibility allows you to choose the payment method that suits you best, making your stay even more hassle-free.
Experience the comfort and charm of the Crowne Plaza Newcastle - Stephenson Quarter by booking one of their well-appointed rooms. From the spacious Standard Queen room with Two Double Beds to the luxurious Standard King room with Sofa bed, there is a perfect accommodation option for every traveler. Each room is equipped with modern amenities, including air conditioning, a private bathroom, and a flat-screen TV. With thoughtful touches and comfortable furnishings, your stay at this hotel is guaranteed to be enjoyable and memorable.
Closest airports
Newcastle International Airport
5.7miDurham Tees Valley Airport
32.5miSpa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
View
Soundproof
Bathtub
Show 10 photos
Suite, 1 Bedroom, Lounge Access
1 King Size Bed
1 Sofa Bed
615 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite features air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels.
Show 7 photos
Standard, King, Lounge Access
1 King Size Bed
345 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit has 1 bed.
Show 6 photos
Standard, Queen, Walk in Shower
1 Queen Size Bed
300 sqft
Shower
x4
+
x3
More details
1 Queen Standard Minifridge Walk In Shwr is 301 square feet and includes a queen-size bed 150-154 width.
Show 5 photos
Deluxe, King
1 King Size Bed
1 Sofa Bed
345 sqft
x4
+
x3
More details
Deluxe King Bed is 344 square feet and includes either a king-size bed 150-183 width or a single bed 80-130 width plus a sofa bed plus satellite tv .
Show 5 photos
Deluxe, Queen
1 Queen Size Bed
1 Sofa Bed
300 sqft
x4
+
x3
More details
Deluxe is 301 square feet and includes either a queen-size bed 150-154 width or a single bed 80-130 width plus a sofa bed plus satellite tv .
Show 4 photos
Standard, Queen, Accessible
1 Queen Size Bed
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Show 4 photos
Standard, Queen/2 Double, Lounge Access
2 Double Beds
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Step into our spacious Standard Queen room with Two Double Beds, perfect for accommodating a family or group of friends. Enjoy access to our exclusive lounge, relax and unwind in comfort, and indulge in amenities such as a private bathroom, flat-screen TV, and air conditioning.
Show 4 photos
Standard Rain, Queen
1 Queen Size Bed
300 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Our Standard Queen Room with Double Rain Shower is a spacious 301 sqft room that can comfortably accommodate 2 adults and 1 child. Featuring a private bathroom, flat-screen TV and air conditioning, it's the perfect choice for a relaxing stay.
Show 4 photos
Standard, Queen/2 Double
2 Double Beds
345 sqft
Private Bathroom
Bathtub
View
Minibar
+
More details
Experience the ultimate comfort and convenience in our spacious Standard Queen room with Two Double Beds, featuring a private bathroom, bathtub, and stunning views. Enjoy amenities including a minibar, flat-screen TV, air conditioning, and free toiletries, ensuring a memorable stay for both adults and children.
Show 8 photos
Standard, Queen, Accessible, Lounge Access
1 Queen Size Bed
+
More details
1 Queen Standard Accessible with Lounge Access
Show 7 photos
Standard, Queen, Lounge Access
1 Queen Size Bed
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
1 Queen Bed Standard with Lounge Access.
Show 11 photos
Club, Queen
1 Queen Size Bed
345 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
x4
+
x3
More details
Club Queen Bed
8.4
5,994 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Karen
8.2
December 2022
Beautiful building and great location leisure facilities were fantastic
I was upgraded to a kings room, the shower tray and toilet area was grubby and didn’t look to clean, also noticed there was popcorn or food of some sorts behind sofa bed
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Dalia
10
August 2023
The hotel is elegant, up to date, clean and has a fantastic location. We didn't need to move the car or use public transport for 4 days.The room is spacious, much bigger than average hotel rooms, the windows are 100 % sound proof and the beds are very comfortable. The staff were amazing, from reception to restaurant and room maintenance. Breakfast was delicious and fresh with plenty of options. Breakfast hours are extended during school holidays and in the weekend, which is great. The spa area was clean and open till 9 pm (gym is open 24 hrs).
There is no parking on site. You need to park in a nearby multi-story car park which costs £10 per 24 hours.
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David
10
August 2023
Stayed here years ago, and i remember it being brilliant then, hence the rebooking, and we weren't dissappinted. Fantastic hotel, based in a brilliant location, the rooms were spotlessly clean (something we are very particular about) very modern and the newly refurbished gin bar in the lounge was extremely comfortable, the only thing missing from the bar we would suggest is some background music, it did remind us of sitting in a weatherspoons at one point hearing everybody else's craic but it wasn't a spoiler. It is very well priced for the service and will always have Crowne Plaza as the first choice for our next stay in Newcastle.
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Claire
10
July 2023
I loved everything, I especially loved the fact that Ringtons beverages were used in the rooms and in the dining areas. Breakfast had an excellent amount of choice and staff were very attentive.
I thought the evening menu wasn't great due to a lack of choice and so opted not to dine at the hotel which was a shame. I also witnessed a manager being very rude and unfair to their staff during breakfast when they accidently spilled something on the floor. The other member of staff was offering comfort (I assume the member of staff just started) and was helping to clean up when a manager rudely commented that it did not take two. The breakfast area was not busy and was no reason as to why the member of staff couldn't have supported their colleague.
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Ali
9.1
July 2023
Star at reception was AMAZING! Very helpful and warm welcome. The bed was exceptionally comfortable. The room was very clean. The food was delicious.
The cost of the food was quite high to be honest. We couldn't connect to Netflix from our phone to mirror and there was no app for this on the TV. Or hdmi connection..this left us with only the basic satellite channels and there wasn't much suited to us. When we ordered room service, the waitress couldn't fit our cutlery on the same tray or drinks in order to be delivered at the same time. This meant we ended up waiting another 20 minutes or so to eat our food by the time they came back up.
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Natalie
10
July 2023
Lovely hotel with stylish and spacious open areas, and it's exceptionally clean, the staff were really lovely and are really attentive - all of them have a smile for you. The spa facilities and pool is a lovely relaxing bonus space. Just a 10 minute walk takes you to the quayside or city centre, but it's in a peaceful corner of the city where you won't be disturbed at night. Perfect for travelling by car with a public car park that directly links to the hotel - and a pretty reasonable fee of £10 for 24 hours if you are a guest. Also 5 minutes from the train station of travelling by train - perfect location for visiting Newcastle if you don't want the nightlife, are a family, or on business.
We stayed on a particularly busy evening where the hotel was fully booked so breakfast felt a little chaotic - the staff forgot to give us a hot drink we ordered and full sets of cutlery. They also didn't check our room number, and there was a fee to include breakfast. The breakfast itself was wonderful! No complaints, just feedback: it wouldn't be reasonable to expect paying guests to book a time slot for breakfast in order to manage the tables better, even just to help with setup and cleaning instead of being reactive to it. This was the only observation in an otherwise fantastic experience!
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Andrew
8.2
September 2023
Location, room, staff
Finding empty bottles of complementary soaps, moisturiser, running out of toilet rolls, and having to ask for more towels. Finding the housekeeping staff had not closed the room door - we just pushed it open, not needing our key card. It seems that housekeeping staff either aren't allocated the time to do the job properly or are not being supervised properly and are letting down the good work of the rest of the hotel staff. Our stay was a week, and the hand moisturiser wasn't topped up all week even though we brought it to reception to remedy
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Gillian
10
August 2023
Breakfast was THE BEST!!! Whatever you wanted they had it. The choice was fabulous. Continental breakfast plus buffet hot food. Waiting staff were great at looking after us.
The only one thing I wasn’t happy about was there was an open jar of peanut butter on the breakfast table. For any one with a severe anaphalaxis to peanuts this was extremely dangerous. Allergens are not just ingestion they can be inhaled too via proteins in the air. Just a caution for anyone with a peanut allergy. The pool was on the cold side and the changing rooms were cold too!
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Wayne
8.2
August 2023
The location was ideal for what we wanted and the parking was easy to find and use. The staff are friendly and have excellent knowledge, they were more than happy to help. The bedroom was tidy and clean, we were happy with the size. Breakfast in the morning was great, plenty of seating and no waiting. It was a relaxed environment and there were plenty of choices for food.
The beds were not as comfortable as we would have liked, I felt the mattress was old and outdated. The pillows were not comfortable at all as they were thin and not well-padded.
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Sally
10
July 2023
The room was much better equipped than expected, the mini fridge an unexpected bonus for chilling drinks, a very well catered for hospitality tray, plenty of shower accessories was wonderful as I'd forgotten some of mine. Nice decor, good bathroom lighting. Ironing facilities also a great touch that I didn't expect and a safe, I actually felt like I was in a much grander hotel than what I'd paid for. Staff were very polite and helpful. We didn't have breakfast so can't comment on the food/restaurant but I'd definitely return, very impressed.
Nothing.
Attractions
Newcastle Castle
0.3miDurham Castle
13.4miNational Museum of the Royal Navy Hartlepool
25.1miHousesteads Roman Fort (Vercovicium)
28.5miAttractions
Newcastle Castle
0.3miDurham Castle
13.4miNational Museum of the Royal Navy Hartlepool
25.1miHousesteads Roman Fort (Vercovicium)
28.5miAirports
Newcastle International Airport
5.7miDurham Tees Valley Airport
32.5miHawthorns
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Indoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Free spa
Sauna
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
View
Soundproof
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Bathroom
Bathrobe
Bathtub
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Sofa bed
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Free spa
Indoor swimming pool
Locker rooms
Manicure
Massage
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waxing services
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Mastercard,
Discover,
Diners Club,
Visa
This property does not accept cash.
When are the check-in and check-out times for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.
Is there parking available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
Yes, there is parking available at the Crowne Plaza Newcastle - Stephenson Quarter hotel. However, please note that parking charges may apply. The hotel doesn't offer parking on-site but provides access to public parking nearby. Unfortunately, it's not possible to make a reservation for parking.
What are the rates at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, prices have a starting point of $82. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
The Crowne Plaza Newcastle - Stephenson Quarter offers a variety of room types including Standard Queen rooms with Two Double Beds, Standard Queen rooms, Standard King rooms, and Club Queen rooms. All rooms are non-smoking and have a room size of either 344 sqft or 301 sqft. The rooms can accommodate either 2 adults and 1 child or 4 adults and 3 children, and the bed sizes range from Double to King. Some rooms also have additional features such as lounge access, mobility access, rain showers, separate baths, or sofa beds.
Which amenities can guests enjoy at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
Guests at Crowne Plaza Newcastle - Stephenson Quarter can spend their time enjoying the various leisure amenities offered at the hotel. They can indulge in relaxing spa/wellness packages, including body wrap, body scrub, body treatments, pedicure, manicure, waxing services, facial treatments, and massages. The hotel also features an indoor swimming pool with a steam room, spa, and hot tub/jacuzzi, providing a perfect opportunity for relaxation. The sauna is available to help guests unwind and rejuvenate.
For those who prefer to stay active, there is a fitness center equipped with modern facilities. The hotel also offers a business center for guests on business trips.
When it comes to dining, guests can choose to dine at the on-site restaurant, Hawthorns, which offers family-friendly ambiances and serves British cuisine.
Overall, guests have ample options to relax, be active, and enjoy delicious food at Crowne Plaza Newcastle - Stephenson Quarter.
Can guests use a pool at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?
The Crowne Plaza Newcastle - Stephenson Quarter has an indoor pool available for adults only. The pool is heated and can be accessed year-round.
Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel feature its own restaurants?
Yes, the hotel has a restaurant on site called Hawthorns. The restaurant offers a family-friendly and modern ambiance, and serves British cuisine.
What methods of payment does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel accept?
At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you can conveniently pay for your stay using major credit cards such as American Express, Mastercard, Discover, Diners Club, and Visa. Please note that cash is not accepted at this hotel.
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