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8.4

5,994 reviews

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Stephenson Quarter, Forth Street, Newcastle, NE1 3SA, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Free spa

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Welcome to the Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel. This stylish 4-star hotel is located in the vibrant city of Newcastle upon Tyne, just 0.4mi from the city center. With its convenient location and excellent amenities, this hotel is the perfect choice for any traveler.

As you step into the hotel, you'll be greeted by a friendly 24-hour front desk staff who are ready to cater to your every need. The hotel offers free Wi-Fi throughout, ensuring you stay connected during your stay. The fitness center is perfect for those who want to stay active, while the spa facilities, including a steam room, hot tub, and sauna, provide the ultimate relaxation experience.

The Crowne Plaza Newcastle - Stephenson Quarter boasts 5994 reviews, attesting to its outstanding reputation among guests. The hotel offers a range of comfortable and well-equipped rooms, complete with amenities such as air conditioning, a private bathroom, and a flat-screen TV. With prices starting at just $82, this hotel offers great value for money.

Don't miss out on the opportunity to stay at this fantastic hotel, where you can enjoy a comfortable and memorable stay in Newcastle upon Tyne. Book your room at the Crowne Plaza Newcastle - Stephenson Quarter today!

When it comes to relaxation and recreation, the Crowne Plaza Newcastle - Stephenson Quarter has you covered. Take a dip in the indoor heated pool, perfect for all-season use. Please note that access to the pool is restricted to adults only, ensuring a peaceful and serene environment. Whether you want to swim a few laps or simply lounge poolside, this hotel offers the ideal setting for unwinding after a day of exploring the city.

Food enthusiasts will be delighted to discover the on-site restaurant, Hawthorns. With its modern ambiance and family-friendly atmosphere, you can indulge in a delicious meal without ever leaving the hotel. Offering British cuisine, the restaurant caters to a wide range of tastes and preferences. From traditional dishes to innovative creations, Hawthorns is sure to satisfy your culinary cravings during your stay at the Crowne Plaza Newcastle - Stephenson Quarter.

When it comes to payment, the hotel accepts a variety of methods to ensure convenience for its guests. While cash is not accepted, you can choose to pay with American Express, Mastercard, Discover, Diners Club, or Visa. This flexibility allows you to choose the payment method that suits you best, making your stay even more hassle-free.

Experience the comfort and charm of the Crowne Plaza Newcastle - Stephenson Quarter by booking one of their well-appointed rooms. From the spacious Standard Queen room with Two Double Beds to the luxurious Standard King room with Sofa bed, there is a perfect accommodation option for every traveler. Each room is equipped with modern amenities, including air conditioning, a private bathroom, and a flat-screen TV. With thoughtful touches and comfortable furnishings, your stay at this hotel is guaranteed to be enjoyable and memorable.

Closest airports

Newcastle International Airport

5.7mi

Durham Tees Valley Airport

32.5mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Free spa

Sauna

Air conditioning

Bar

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

View

Soundproof

Bathtub

Rooms

Show 10 photos

Suite, 1 Bedroom, Lounge Access

1 King Size Bed

1 Sofa Bed

615 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite features air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels.

Show 7 photos

Standard, King, Lounge Access

1 King Size Bed

345 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit has 1 bed.

Show 6 photos

Standard, Queen, Walk in Shower

1 Queen Size Bed

300 sqft

Shower

x4

+

x3

More details

1 Queen Standard Minifridge Walk In Shwr is 301 square feet and includes a queen-size bed 150-154 width.

Show 5 photos

Deluxe, King

1 King Size Bed

1 Sofa Bed

345 sqft

x4

+

x3

More details

Deluxe King Bed is 344 square feet and includes either a king-size bed 150-183 width or a single bed 80-130 width plus a sofa bed plus satellite tv .

Show 5 photos

Deluxe, Queen

1 Queen Size Bed

1 Sofa Bed

300 sqft

x4

+

x3

More details

Deluxe is 301 square feet and includes either a queen-size bed 150-154 width or a single bed 80-130 width plus a sofa bed plus satellite tv .

Standard Queen room  - Mobility access in Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Show 4 photos

Standard, Queen, Accessible

1 Queen Size Bed

345 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Standard Queen room with Two Double Beds with Lounge Access in Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Show 4 photos

Standard, Queen/2 Double, Lounge Access

2 Double Beds

345 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

+

More details

Step into our spacious Standard Queen room with Two Double Beds, perfect for accommodating a family or group of friends. Enjoy access to our exclusive lounge, relax and unwind in comfort, and indulge in amenities such as a private bathroom, flat-screen TV, and air conditioning.

Standard Queen Room with Double Rain Shower in Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Show 4 photos

Standard Rain, Queen

1 Queen Size Bed

300 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Our Standard Queen Room with Double Rain Shower is a spacious 301 sqft room that can comfortably accommodate 2 adults and 1 child. Featuring a private bathroom, flat-screen TV and air conditioning, it's the perfect choice for a relaxing stay.

Standard Queen room with Two Double Beds in Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Show 4 photos

Standard, Queen/2 Double

2 Double Beds

345 sqft

Private Bathroom

Bathtub

View

Minibar

+

More details

Experience the ultimate comfort and convenience in our spacious Standard Queen room with Two Double Beds, featuring a private bathroom, bathtub, and stunning views. Enjoy amenities including a minibar, flat-screen TV, air conditioning, and free toiletries, ensuring a memorable stay for both adults and children.

Show 8 photos

Standard, Queen, Accessible, Lounge Access

1 Queen Size Bed

+

More details

1 Queen Standard Accessible with Lounge Access

Show 7 photos

Standard, Queen, Lounge Access

1 Queen Size Bed

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

1 Queen Bed Standard with Lounge Access.

Club Queen Room in Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Show 11 photos

Club, Queen

1 Queen Size Bed

345 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

x4

+

x3

More details

Club Queen Bed

Guest reviews

8.4

5,994 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Karen

8.2

December 2022

Beautiful building and great location leisure facilities were fantastic

I was upgraded to a kings room, the shower tray and toilet area was grubby and didn’t look to clean, also noticed there was popcorn or food of some sorts behind sofa bed

🇬🇧

Dalia

10

August 2023

The hotel is elegant, up to date, clean and has a fantastic location. We didn't need to move the car or use public transport for 4 days.The room is spacious, much bigger than average hotel rooms, the windows are 100 % sound proof and the beds are very comfortable. The staff were amazing, from reception to restaurant and room maintenance. Breakfast was delicious and fresh with plenty of options. Breakfast hours are extended during school holidays and in the weekend, which is great. The spa area was clean and open till 9 pm (gym is open 24 hrs).

There is no parking on site. You need to park in a nearby multi-story car park which costs £10 per 24 hours.

🇬🇧

David

10

August 2023

Stayed here years ago, and i remember it being brilliant then, hence the rebooking, and we weren't dissappinted. Fantastic hotel, based in a brilliant location, the rooms were spotlessly clean (something we are very particular about) very modern and the newly refurbished gin bar in the lounge was extremely comfortable, the only thing missing from the bar we would suggest is some background music, it did remind us of sitting in a weatherspoons at one point hearing everybody else's craic but it wasn't a spoiler. It is very well priced for the service and will always have Crowne Plaza as the first choice for our next stay in Newcastle.

🇬🇧

Claire

10

July 2023

I loved everything, I especially loved the fact that Ringtons beverages were used in the rooms and in the dining areas. Breakfast had an excellent amount of choice and staff were very attentive.

I thought the evening menu wasn't great due to a lack of choice and so opted not to dine at the hotel which was a shame. I also witnessed a manager being very rude and unfair to their staff during breakfast when they accidently spilled something on the floor. The other member of staff was offering comfort (I assume the member of staff just started) and was helping to clean up when a manager rudely commented that it did not take two. The breakfast area was not busy and was no reason as to why the member of staff couldn't have supported their colleague.

🇬🇧

Ali

9.1

July 2023

Star at reception was AMAZING! Very helpful and warm welcome. The bed was exceptionally comfortable. The room was very clean. The food was delicious.

The cost of the food was quite high to be honest. We couldn't connect to Netflix from our phone to mirror and there was no app for this on the TV. Or hdmi connection..this left us with only the basic satellite channels and there wasn't much suited to us. When we ordered room service, the waitress couldn't fit our cutlery on the same tray or drinks in order to be delivered at the same time. This meant we ended up waiting another 20 minutes or so to eat our food by the time they came back up.

🇬🇧

Natalie

10

July 2023

Lovely hotel with stylish and spacious open areas, and it's exceptionally clean, the staff were really lovely and are really attentive - all of them have a smile for you. The spa facilities and pool is a lovely relaxing bonus space. Just a 10 minute walk takes you to the quayside or city centre, but it's in a peaceful corner of the city where you won't be disturbed at night. Perfect for travelling by car with a public car park that directly links to the hotel - and a pretty reasonable fee of £10 for 24 hours if you are a guest. Also 5 minutes from the train station of travelling by train - perfect location for visiting Newcastle if you don't want the nightlife, are a family, or on business.

We stayed on a particularly busy evening where the hotel was fully booked so breakfast felt a little chaotic - the staff forgot to give us a hot drink we ordered and full sets of cutlery. They also didn't check our room number, and there was a fee to include breakfast. The breakfast itself was wonderful! No complaints, just feedback: it wouldn't be reasonable to expect paying guests to book a time slot for breakfast in order to manage the tables better, even just to help with setup and cleaning instead of being reactive to it. This was the only observation in an otherwise fantastic experience!

🇬🇧

Andrew

8.2

September 2023

Location, room, staff

Finding empty bottles of complementary soaps, moisturiser, running out of toilet rolls, and having to ask for more towels. Finding the housekeeping staff had not closed the room door - we just pushed it open, not needing our key card. It seems that housekeeping staff either aren't allocated the time to do the job properly or are not being supervised properly and are letting down the good work of the rest of the hotel staff. Our stay was a week, and the hand moisturiser wasn't topped up all week even though we brought it to reception to remedy

🇬🇧

Gillian

10

August 2023

Breakfast was THE BEST!!! Whatever you wanted they had it. The choice was fabulous. Continental breakfast plus buffet hot food. Waiting staff were great at looking after us.

The only one thing I wasn’t happy about was there was an open jar of peanut butter on the breakfast table. For any one with a severe anaphalaxis to peanuts this was extremely dangerous. Allergens are not just ingestion they can be inhaled too via proteins in the air. Just a caution for anyone with a peanut allergy. The pool was on the cold side and the changing rooms were cold too!

🇬🇧

Wayne

8.2

August 2023

The location was ideal for what we wanted and the parking was easy to find and use. The staff are friendly and have excellent knowledge, they were more than happy to help. The bedroom was tidy and clean, we were happy with the size. Breakfast in the morning was great, plenty of seating and no waiting. It was a relaxed environment and there were plenty of choices for food.

The beds were not as comfortable as we would have liked, I felt the mattress was old and outdated. The pillows were not comfortable at all as they were thin and not well-padded.

🇬🇧

Sally

10

July 2023

The room was much better equipped than expected, the mini fridge an unexpected bonus for chilling drinks, a very well catered for hospitality tray, plenty of shower accessories was wonderful as I'd forgotten some of mine. Nice decor, good bathroom lighting. Ironing facilities also a great touch that I didn't expect and a safe, I actually felt like I was in a much grander hotel than what I'd paid for. Staff were very polite and helpful. We didn't have breakfast so can't comment on the food/restaurant but I'd definitely return, very impressed.

Nothing.

Points of Interest Around Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Attractions

Newcastle Castle

0.3mi

Durham Castle

13.4mi

National Museum of the Royal Navy Hartlepool

25.1mi

Housesteads Roman Fort (Vercovicium)

28.5mi

Restaurants

Hawthorns

Cuisines

  • British

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Free spa

Sauna

Air conditioning

Bar

Terrace

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

View

Soundproof

Bathtub

Stay rules - Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

When are the check-in and check-out times for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel permits check-ins after 03:00 PM and expects check-outs to be completed by 11:00 AM.

Is there parking available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Yes, there is parking available at the Crowne Plaza Newcastle - Stephenson Quarter hotel. However, please note that parking charges may apply. The hotel doesn't offer parking on-site but provides access to public parking nearby. Unfortunately, it's not possible to make a reservation for parking.

What are the rates at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, prices have a starting point of $82. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What are the room types available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

The Crowne Plaza Newcastle - Stephenson Quarter offers a variety of room types including Standard Queen rooms with Two Double Beds, Standard Queen rooms, Standard King rooms, and Club Queen rooms. All rooms are non-smoking and have a room size of either 344 sqft or 301 sqft. The rooms can accommodate either 2 adults and 1 child or 4 adults and 3 children, and the bed sizes range from Double to King. Some rooms also have additional features such as lounge access, mobility access, rain showers, separate baths, or sofa beds.

Which amenities can guests enjoy at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Guests at Crowne Plaza Newcastle - Stephenson Quarter can spend their time enjoying the various leisure amenities offered at the hotel. They can indulge in relaxing spa/wellness packages, including body wrap, body scrub, body treatments, pedicure, manicure, waxing services, facial treatments, and massages. The hotel also features an indoor swimming pool with a steam room, spa, and hot tub/jacuzzi, providing a perfect opportunity for relaxation. The sauna is available to help guests unwind and rejuvenate.

For those who prefer to stay active, there is a fitness center equipped with modern facilities. The hotel also offers a business center for guests on business trips.

When it comes to dining, guests can choose to dine at the on-site restaurant, Hawthorns, which offers family-friendly ambiances and serves British cuisine.

Overall, guests have ample options to relax, be active, and enjoy delicious food at Crowne Plaza Newcastle - Stephenson Quarter.

Can guests use a pool at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

The Crowne Plaza Newcastle - Stephenson Quarter has an indoor pool available for adults only. The pool is heated and can be accessed year-round.

Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel feature its own restaurants?

Yes, the hotel has a restaurant on site called Hawthorns. The restaurant offers a family-friendly and modern ambiance, and serves British cuisine.

What methods of payment does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel accept?

At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you can conveniently pay for your stay using major credit cards such as American Express, Mastercard, Discover, Diners Club, and Visa. Please note that cash is not accepted at this hotel.