Comfortable rooms, great bed and a nice selection of teas and coffee with some surprise snacks in the room. The breakfast was plentiful and all of a good standard and the evening meal was very good. The staff were friendly and accommodating making the stay that more special.

While the rooms were clean and roomy they could have done with some form of storage for clothes, not just the 4 hangers in the wardrobe. Even a case stand would have helped so we could at least use the case but up off the floor. The soft drinks prices were very steep, not good in this day and age when drink driving shouldn't be encouraged that said tea and coffee were reasonable. Apart from these small issue it was all very good. Would highly recommend.

Really great staff always smiling and helpful.

The spar facilities were tired missing tiles in the pool jacuzzi had no bubbles and the sauna door which was glass scrapped on the floor making it hard to open. These problems let the hotel down. The bar food wasn't great we ordered fish and chips the fish batter was the consistency of cardboard. The chips weren't great and it said minted peas there was no mint in the peas. But the breakfast was really great. All in all we said we would stay again because of the great staff and the room was warm and welcoming. The only problem with the room was not enough storage space but another set of draws would have helped. I couldn't believe how kind and helpful the staff were and they made it a wonderful stay. There's a lot of modern touches to the hotel tea and coffee on tap and in the room.

Beautiful countryside location but perfectly situated for easy access to local areas, stayed half board and is excellent value for money, we had a fantastic meal and the burger we had was exceptional quality and full of flavour (one of the best we have had) the staff are friendly and welcoming, leisure facilities are perfect for relaxing, we come a few times a year to escape from the kids and have a bit of peace and it’s just perfect for that 😂 great value for money with the half board option too, we also held our wedding here last year so it’s also a great memory for us when we do come to visit, breakfast is a wonderful spread of cooked, pastries, fruit and cereals so much choice and very filling

Everything was perfect

We stayed here overnight for a family party at a different venue. The hotel was lovely. Both the bar and restaurant served the same menu. There were plenty of choices for gluten free , vegan or both. I had a vegan sweet potato burger with chips. The breakfast was also fully labelled and fresh and they were happy to provide gf toast done separately in their kitchen. The staff seemed knowledgeable and ensured that I had checked the allergen tablets in the dining room and bar, where they were prominently displayed. This is a lovely comfortable place to stay, the staff are pleasant and helpful and I ate well, and the bedrooms are clean and modern. Thank you

The most amazing helpful staff we have ever experienced. They were responsive before and during the stay ensuring a restful, stress-free break. Plenty of social area to gather. Parking plentiful. Breakfast was a feast with plenty of choice. The ground floor accommodation was good quality and clean although it was a little like University Halls. Showers were excellent. Wi-fi good. Excellent value for the weekend and bar prices acceptable. The complimentary hot drink machine was a welcome extra. The beauty treatments were a fair price and enjoyed by several party members. Definitely recommend the hotel to others.

The evening meals varied in quality, some were exceptional and some adequate. Delays in certain elements slightly spoiled the meals for some members. Pool was cold and gym treadmill not working. The hot drink machines need monitoring to ensure availability.

Staff were polite and helpful. Breakfast was lovely and lunch/evening menu was tasty. Room clean and bed comfy.

Jacuzzi was out of action. Although we were advised of this at arrival and by email the day before stay. Unfortunately this was one of the primary reasons for staying at this particular hotel so the stay was spoilt a bit by this fault Pool was cold and is in need of repair with many loose/missing tiles. Sauna in need of refurbishment. Lots of small stairs. Not a problem for me but would be an issue for anyone with mobility issues.

Facilities good, breakfast was excellent and restaurant food was very nice too, nice location and setting and staff very helpful

Room was cold and radiator hardly worked but a heater was quickly brought to the room. Bathroom had no heating and was a little cold. There was a wedding on Saturday night and even though they had their own function room they totally took over the public bar, very noisy and leaving no where to sit. Needed food before the restaurant opened so resulted in ordering room service at an extra cost - felt confined to our bedroom. It was also very noisy in the corridors up until around 2.30am

Staff were exceptional, especially Beth on reception who was very kind and helpful. The rooms were clean and comfortable. There was a wedding on the day I arrived which meant that the hotel was very busy (and very noisy) but room service was available and was fast and efficient. The menu was reasonable and varied, with a good selection of vegetarian options. I used the pool facility during my stay, well organised. Stunning scenery, rather spoiled by Storm Bert! Would stay again.

The only downside to my stay was that my room was very far away from the hotel facilities and involved navigating several flights of stairs. If I stayed again I would request a more accessible room which I am sure would have been available upon request.

Staff very welcoming on arrival, and staff excellent on our 3 day stay , I would recommend staying here room spotless and nice and quiet even with the window open throughout the night, we had 2 fans in our room which cooled both sides of the bed , the free tea and coffee facilities are a great touch 😀 also the fruit bowl , we marked you down 1 point for not having Robes in our room although I didn't care but my partner did , the food was good except the fish batter needed a steak knife to break through it , most people did comment about it on the night except this well done to all your team 😀

The fish batter

The staff were all very polite and pleasant, especially in the restaurant where nothing was too much trouble when swapping food items from the menu. Very nice to have complimentary snacks and drinks available in the room upon arrival! To have a safe in a British hotel was an added bonus. Well done all round!

The room could have been dusted better, especially on the skirting boards and in the drawers and wardrobe. The wardrobe was very small for a lengthy stay. Not enough facilities for hanging clothes elsewhere, especially in the bathroom for towel drying.