Staff very welcoming, breakfast very good, room dated but comfortable. Location handy with buses close by. Although the hotel is in need of a bit of a refurbishment, it is very good value for money and you get what it says on the package. As usual the hosts are very welcoming and helpful. Family run and nothing seems to much

The bed was soft and comfortable, there was plenty of room for my husband and myself to move around and plenty of proper storage. the breakfast service was great as soon as you sat down you were offered tea and coffee as well as the orange juice and the three course breakfast was delivered quickly. The staff were always very helpfull and polite. The importance bit for me was the peaceful night sleep.

The alley to carpark needs to be light up with better signage and the locking of gate although keeping every think safe you had to ask staff to unlock upon arrival and leaving.

We had a single twin room at the back of the property which was nice and quiet, clean and my daughter and I felt safe. The breakfast was very nice, cooked well and suitably filling with a reasonable variety of ingredients to choose from. The staff were friendly and the location of the hotel was just perfect for our needs as it is near the school my teenager was taking an early morning exam. The hotel is also very near the racecourse which is a lovely park location to visit.

The mattresses were slightly lumpy and the room television reception could do with improving as the picture broke up a lot.

Nearby to the conference centre that we were attending Breakfast good choices, tasty, and served hot.. Small self contained room which was clean and small bathroom. Free parking was appreciated, but see comments below.

Parking area was gated which meant we had to ask staff to let us out and in, not comfortable for us as some of the meetings go into the evening which we chose to miss, as we would have felt awkward. The drive area to the parking area at the back of the hotel had many large potholes. Unfortunately we wouldn't be able to book this hotel again due to the parking situation which is a shame as it's in an ideal area for us.

Overall, the hotel is very clean and welcoming. Lovely fresh air smell to the hotel. Not at all musty which in such a large hotel must be difficult, so well done 👏. Greeted by a very professional and polite gentleman, who immediately offered his help to arrange a taxi for me after I inquired. On my return I had a very peaceful night, going for breakfast the next morning I was very impressed with the breakfast room layout, nice a spaced out, but airy and bright. Honestly have to say, the breakfast was a 10/10 , one of the best I've had. Coffee was excellent, when I poured it from the pot I was worried it was too strong!, but was really good...just what I needed. Before I left I had to complement the nice lady cooking the breakfast, I thought the two eggs included in the breakfast were perfect 👌, I will definitely be staying here again. Very pleased Overall

Needed directions for the car parking, did try to look online but couldn't see anything

Little gem of a hotel. Lovely 2 guys who run the place little family place absolutely lovely - massive room, bath, shower, fridge, lots of lights to put makeup on - lots and lots of storage loads of hangers for clothes, chocolates & biscuits all sat next to the tea & coffee with an abundance of milk sugar etc so you do not have to keep asking for more! Toiletries in the bathroom! Shower lovely and hot. TV all channels. Breakfast included. Very friendly very lovely thanks

Nothing. It was great. Such lovely guys helping me out with all sorts of questions that I was asking them late at night etc

A really good value family run hotel with free secure parking on site. It is within walking distance and on a bus route to town centre. Our room overlooked the racecourse and was comfortable and quiet with a good shower and a useful fridge. The decor is tired so had to mark down on that but the staff are very pleasant, efficient and helpful. Breakfast food is good and plentiful. Unbelievably low price compared to many other hotels offering the same facilities Highly recommend.

Just the dated decoration but that is nit picking.

Clean and tidy. Well maintained hotel despite its non-contemporary fixtures and fittings which have lasted a good deal of time. Option of on-street parking (with time restrictions) when the limited hotel parking is full. Small but practical fridge is a big bonus and access to iron on request. Always found the beds comfortable in the various rooms that I have stayed so far. The housekeeping service on alternate days comes handy. I haven’t been back for breakfast for sometime despite staying regularly but found it good value when I previously did. I like the 10mins walk to the nearby Aldi for good value grocery shopping.

My main struggle is the weak WiFi in many of the bedrooms which impact my evening work tasks (my phone network also has poor reception for hotspot). A functional radiator thermostat control will help avoid overheating in the bedrooms and help the climate. Option of plant based milk will help provide a more inclusive breakfast but still very good value stay nonetheless.

Tea & coffee facilities. Lovely breakfasts, and the owner was pleasant. We had bottom floor for hubby, cos of his walking. Plenty of drawers and cupboard space. Walking distant to the bus stop.

Wi-fi in the bedroom was rubbish! I can get a signal in the breakfast room Shower base was deep height, with no handles inside it or the walls. Hubby has balance and walking problem. I helped him up the base, so as not to slip. Only one bath towel and hand towel. I had to ask for an extra bath towel. I see a note in the room, saying guests take towels home, that's the reason why? I teaspoon instead of two.

Excellent value, including full English traditional breakfast with orange juice, choice of cereals, tea or coffee and cooked breakfast. Comfortable beds, fridge in the room came in very handy. Clean, quite close to town. Good Wi-Fi, although code was only quoted at reception and not stated in the room. Free parking.

Parking a bit difficult to find, as the car park is gated and you have to park in front of the gate, walk around the block and check in at reception to get the gate opened to drive in. Not the newest furnishings, but comfortable, roomy and with everything we needed.