Great location, nice big room and bathroom. Great breakfast, lots of choice. Good options for dinner too if you wish in the bar/restaurant at the hotel, very reasonable prices and good quality. Staff all very friendly and helpful, especially the lady who oversaw the breakfast area. Would definitely recommend this hotel as very good value for money and perfect location. Only issue was the noise of the traffic, but after the first night we were moved to a quieter room away from the front of the hotel. The staff were very accommodating.

Just the noise from the traffic as we had a room at the front of the hotel, but it was much better once we moved to a different room further back. Great breakfast options...but perhaps some little pastries would be a nice addition!

The bed was large (bigger than king size) and comfortable. Extra pillows were provided. Coffee, tea and biscuits were available in the room. The bathroom had a good shower and bath. Everything we needed really. Staff were helpful and relaxed. The hotel pub and restaurant looked good so we would consider eating and having a drink there next time. If you like old tranditional hotels with creaky floors, then you'll like "the Sally".

The room didn't have a view, but we were staying for the convenience of the location, not the scenery. The room was a bit stuffy when we arrived but we could open a window so not a problem.

The hotel is clean and has decent facilities. There is a lift, but even so, the hotel is a little like a warren. The downside is our conference room was on the first floor where the ladies' toilet was. The toilets for the gents on the ground. When we moved to the bar after dinner, the problem had reversed. Ground floor bar and the gents along the corridor, the ladies had to go upstairs.

The checkout process was a little chaotic. One of our members was trying to settle our dinner bill, and two ladies were looking to pay a deposit for a future event. One staff member was struggling, and the other had to help out. This meant I'd a long wait to just return my key, as I'd no charges on my room.

Really liked how clean it felt and the quality of the bathroom. Stayed in room 201. Have a look at the shower screen as there is no rubber to stop the water from leaking onto the floor and that will eventually cause damage to the beautiful bathroom you’ve obviously taken a lot of care over.

I have no complaint. It exceeded my expectation and there was a really nice Christmas buzz in the hotel with coach parties of holiday makers etc. it was really nice. Thank you!

Staff are really friendly. Good, basic hotel that is value for money and has decent food. Also they make the toast for you at breakfast. You don’t have to stand for ages over a slow moving machine that burns it.

The decor is the same as it has been on every occasion in the past 25 years I have been there. While strangely comforting, it could do with some modernisation. Having said that the en suite in my room had clearly been done fairly recently.

Great location - really central and easy to get to and from. The staff are really helpful.and friendly and we had contacted in advance and they sorted out our query for us arriving. Breakfast is buffet style and lots of healthy options, vegetarian too and many for the usual.suspects! Facilities are good and the receptipn is manned 24/7 which is great. Room was spacious enough for our needs, bed was super comfy. Extra pillows in the room if needed too. Shower is good - just remember the 'on' switch is outside! All in all, an excellent stay - and we've already booked again for next year.

Can't say there was anything - my original pillow was flat and hard but the alternates were fine.

This is hotel is more an experience than a hotel. From the exterior withe the full size piper statues in the walls to the hotel's location in the middle of everything good, to the interior.. The inside is sorta quaint and charming then it's astonishimg when you reach the 1st floor. A dining room that wd be at home on a 1920s ocean liner that is just breathtaking. Yes the rooms could be jooshed up, but this is not a bog standard chain. It's a true one off with excellent biscuits, a great shower and bed and lovely staff. If you want to stay somewhere unique and rare then go.

It's not perfect, it's interesting

The staff were all brilliant, everyone we met were polite, professional and friendly. The bar food left us wanting more but physically incapable of stuffing any more in.... we tried lol. Can't comment on the restaurant as didn't go there....definitely next time. Would recommend for shopping as everything is close by. Parking on the corner.

Could do with some maintenance, nothing major just bits n bobs needing some tlc but I'm sure if they were pointed out the staff would be right on it. Some rooms maybe a bit far for those with limited mobility but that's not the hotels fault, remember it is a lovely old building and once they get there its fine. There is a lift which is a bonus.

I loved the atmosphere of the place. Very old-fashioned, authentic and really charming! I would certainly return

The hotel is one of the oldest in Scotland and I love that about it, but it does mean the floorboards on the top floor at least ( and especially in room 312) are very squeaky. if people from the room next door get up, it sounds as though someone is walking right next to your own bed. Perhaps provision of earplugs would do it, or warning people to bring their own ? I see the hotel still uses individual bottles of toiletries. The signs note that the hotel is keen to help the environment, so maybe it's time to swap them out for the large refillable wall-mounted soaps and shampoos?

I visited for a student conference and needed somewhere affordable for a night. This place is a gorgeous historic hotel, with large spacious rooms, comfy beds, and was cheaper than holiday inn! It's on the highstreet and within walking distance of the park and amenities.

If I had to be really picky, I needed to drop my bag off and was left to take it to the storage cloakroom myself. It was all the way through the hotel so it might've been nice if staff could've just done that for me. But honestly my stay was exceptional!