Very polite and kind, hard working staff, went out of their way to help every guest, even carrying bags, and talking about the town, the right meaning of hospitality. Very large room at the back, not too much noise, very clean everywhere internally.. Much better then the photos. Which is usually the opposite, most hotels have fake old photos, but this hotel was very clean indeed. Thank you to the staff.

The red carpets i don't like, red is an angry colour that causes stress to some people, but not everyone. I didn't like the town, not a lot going on, even though it has a big history, but it's middle of no where. Very few shops but better than many little towns for that, i just really didn't like the town, and that's just my opinion. You might really like it. But this really is a good place to stay, one of the better places, I've found around the UK and especially the Kettering & Northampton area.

Very clean and comfortable. I think the bedroom furniture was new and the bathroom shower etc looked new. Hotel is being updated so no breakfast facilities or dining but we knew that at booking. The bar has been updated and looking very nice although there was just lagers and beers available as hadn't yet stocked up. Husband had madri which was good. The Hotel is in a great spot with restaurant and pubs.

Just a shame the bar wasn't fully operational and I couldn't have a wine. Some areas still need updating but did not affect our stay at all.

The new management and team were keen to ensure we were well looked after and it was clear that the hotel had had a recent refit with a great bar/social space. The en-suite bathroom was brand new and the shower was spot-on. Rothwell is a great location and the hotel was peaceful.

No real issues. The new management are still learning the ropes, but make a huge effort to help. Could do with having more local info, e.g. they didn’t have basics like a list of local taxi firms available.

I liked Everything in this place. The supportive staff. They helped me from start of stay till i leave. They did everything in order to make you comfotlrtable. Really i did not see anything bad in that hotel It is the best stay ever i had. When i come again to Kettering i will choose it defensively. Thanks all staff

Nothing

For an overnight stay for what we needed it was perfect, clean very tidy, ample tea and coffee, well lit, the bed and pillow was comfortable. The rooms are very simple and not overly large hence why I said not for a romantic stay, but for an event stay over or working person, ideal.

No box to pop your key into on departure but no one was around. So maybe needs a labelled box for key check outs.

The bathroom had been recently refurbished to a good standard and the size of room was pretty good. The bedroom decor was nice and room clean. Towels and toiletries supplied.

The hotel overall is currently being refurbished and the bar / tv lounge looked good. Would be interesting to go back in a few months time to see progress made. Parking was a bit tight but managable.

Rooms were clean and well furnished, breakfast was very nice and good value for money! Host was friendly and accommodating. We have a very good night's sleep! And there was plenty of tea, coffee and biscuits.

Would have liked to have known what was on the breakfast as none of us eat mushrooms so they were wasted.

Well positioned in a busy little town . Lots of shops and pubs around but very quiet considering it was bonfire weekend. Off road parking l. Staff welcoming Amazing Indian restaurant across the road

Beds a little hard, parking off road but can get a little busy and we were partial blocked in .

Close to amenities in Rothwell Great value Superb staff - friendly and efficient Tea and coffee and wash products in abundance with lovely towels Rochin and all the team Uber friendly and helpful

Bedroom at front noisy with road but not too bad later on Hot (not ac) glad brought a fan

Accommodation absolutely fine and it's right in the middle of town easy access to anywhere and good for facilities well done Neil Beckley Hotshots snooker club

Nothing really although perhaps could do with a small lift for less abled two get upstairs, other than absolutely fine keep up the good work