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7.9

3,432 reviews

Mercure Telford Centre Hotel

Mercure Telford Centre Hotel

Forgegate, Town Centre, Telford, TF3 4NA, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Sauna

Mercure Telford Centre Hotel

Welcome to the Mercure Telford Centre Hotel, a four-star hotel nestled in the heart of Telford, United Kingdom. With its prime location just 0.4mi from the city center, this hotel is the perfect choice for travelers seeking convenience and comfort during their stay.

The Mercure Telford Centre Hotel offers a range of amenities to ensure a memorable experience. Guests can indulge in the hotel's spa and wellness packages, enjoy a workout in the fitness center, or relax in the steam room and sauna. The hotel also offers a delicious breakfast to start the day off right. With 3432 reviews, it's clear that guests have raved about their experiences at this hotel.

With prices starting from $73, the Mercure Telford Centre Hotel provides excellent value for money. Guests can expect top-notch service, modern facilities, and a convenient location. Whether you're visiting for business or pleasure, this hotel is the perfect base for exploring all that Telford has to offer.

Not only does the Mercure Telford Centre Hotel offer an array of amenities to ensure a comfortable stay, but it also welcomes your furry friends! Yes, that's right, this hotel allows pets, so you can bring along your beloved four-legged companions on your Telford adventure. Just keep in mind that charges may apply, so be sure to check with the hotel beforehand. This pet-friendly policy sets the Mercure Telford Centre Hotel apart, ensuring that your whole family can enjoy a memorable stay together.

When it comes to dining options, the Mercure Telford Centre Hotel has you covered with its in-house restaurant, Restaurant #1. You won't have to venture far to satisfy your taste buds, as this restaurant serves up delicious meals right on-site. Whether you're in the mood for a hearty breakfast to start your day or a delectable dinner to wind down, Restaurant #1 offers a variety of options to satisfy every palate. Indulge in a culinary experience without having to leave the comfort of the hotel.

The Mercure Telford Centre Hotel offers a variety of payment options to cater to your convenience. Cash may not be accepted, but you can rest easy knowing that you can pay with Visa, Mastercard, JCB, American Express, Maestro, and Solo. With such a wide range of accepted payment methods, you can choose the one that suits you best. Whether it's using your trusted credit card or your preferred electronic payment method, the Mercure Telford Centre Hotel makes it easy for you to settle your bill hassle-free.

Closest airports

Birmingham Airport

33.3mi

Manchester Airport

47mi

East Midlands Airport

47.9mi

Liverpool Airport

48.1mi

Gloucestershire Airport

55.7mi

Most popular amenities

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Sauna

Bar

Tour desk

Private entrance

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Picnic area

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Rooms

Show 7 photos

Classic, 2 Twin

1 Twin Bed

150 sqft

Free wifi

Flat-screen TV

Tea/Coffee maker

+

More details

Boasting fresh vibrant colors and fabrics, all rooms feature flat-screen satellite TV’s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

Privilege King Room in Mercure Telford Centre Hotel

Show 5 photos

Privilege, King

1 King Size Bed

150 sqft

Private Bathroom

Private entrance

Minibar

Coffee machine

+

More details

Boasting fresh vibrant colors and fabrics, all rooms feature flat-screen satellite TV’s, a seating area, sleek, modern bathrooms, tea/coffee making and ironing facilities.

Show 9 photos

Classic, 2 Single

2 Twin Beds

+

More details

Classic Double Room in Mercure Telford Centre Hotel

Show 7 photos

Classic, Double

1 Double Bed

150 sqft

Private Bathroom

Private entrance

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Room

Show 7 photos

King Room

1 King Size Bed

+

More details

Show 7 photos

Classic, Twin

Free wifi

Flat-screen TV

Tea/Coffee maker

Wheelchair accessible

+

More details

Guest reviews

7.9

3,432 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Dan

9.1

August 2023

Room lovely, clean, and comfortable. Facilities good Staff very nice

Breakfast - Was encouraged by staff to go for breakfast anytime until 11am, so we took this up and went at 10.15, this was a mistake, there was next to no food left, every table was dirty, poor single member of staff working was stressed, not well managed at all. Should have been more support as promoting breakfast until 11 as a big deal. Bath robes - we were given complimentary bath robe and slippers for the room - 1 set for 2 people, should have been two, was told at reception this would be the case at checking in but could ask for a second. Very strange and oddly off putting.

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Anna

8.2

August 2023

Breakfast - fresh croissant. Room comfortable, space to carry on work on your laptop on little desk. Very good wifi. Bed very comfortable and comfy pillows. Well equipped room with hair dryer, iron board and iron. Restaurant have good choices of food. well prepared and presented, fresh and delicious.

Breakfast- i do not eat warm food in the morning and i am dairy free, there was nothing to choose from. Had just croissant. very disappointed there have been no options of jam or anything as part of continental food. No cold drinks, just tea or coffee. Bathroom dirty - disgusting i am sorry to say. but the toilet was just " wiped by the cleaner" this was terrible!

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Marie

10

June 2023

beautiful hotel, clean and staff very friendly. lady on reception, I think it was Steph was very helpful and a delight to speak too.

Girl at the bar overcharged me, had a problem with a refund, staff couldn’t work out how to reimburse me, paid with Apple Pay so when it came to refund me they were saying they couldn’t as it was the wrong card to refund on, tried to explain that Apple Pay has a virtual card with a different number, showed them this and a photograph was taken for evidence, still never received my refund! this hasn’t put me off rebooking again for a visit in July. Only complaint from my daughter was they don’t have pancakes as a choice for breakfast

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Angela

8.2

August 2023

Stayed at the Mercure before, comfortable beds, good location.

We went down to eat and were met by a friendly lady. We asked about the summer menu, she gave us the details and said we could either sit in the bar or restaurant. We sat in the restaurant. She then came back to us and said her manager said we couldnt have that menu in the restaurant, just the bar. So we left. It was really embarrassing as there were people around us. We wouldnt have minded if we had been told that menu was just for the bar before sitting down. It all seemed unnecessary.

🇬🇧

Pearl

8.2

April 2023

Helpful, friendly staff. Free arrival drink in the nice bar. Nice clean room, very comfortable with good amenities with a decent shower over bath. heated pool, good sauna, perfect location, easy to get to train station and has shops and bars/restaurants nearby. very good value for money and we were impressed.

The jacuzzi was not working- the hotel should ensure customers are aware of this when they book to avoid disappointment. The steam room was good when it gets going but it is not kept on when not in use / turns off infrequently as it seems to take 10 mins or so when I’m there. The locker facilities could be better. While I have no complaints about the room, some superficial wear and tear was noticeable in the bathroom.

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Chantal

8.2

April 2023

Every staff member was amicable and helpful. The rooms were comfortable and the shower in the bathroom was excellent. There was plenty of room for our clothes and items. The pool and sauna area was lovely and we appreciated this facility. Parking is available but we understand this is now chargeable.

The window in the bedroom was draughty and full of condensation in the morning. We feel that the changing facilities in the pool area need updating. Hopefully, the jacuzzi will be repaired and there will be opportunities for more treatments. Certain areas of the hotel look a little tired and could do with a refresh.

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Sus

9.1

August 2023

The room was up to the standard as expected- all basic amenities such as kettle, hair dryer, iron, etc. were provided. Considering I booked the accommodation on the day, price was decent too. The only drawback was that there was no aircon in my room (I had a room on ground floor) but fans were provided so that worked too. The location was great as well since the shopping centre was only a 5 minute walk away. There is a spa and swimming pool on site too but didn't have enough time to try them out. Will definitely book if in the area again.

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Thelma

10

August 2023

Your staff were very welcoming. I returned to the hotel late in the evening, (11pm) not having had a meal because our host at the event I attended was unable to serve me anything Gluten Free - I have Coeliac disease. However, your night staff kindly made me a Gluten Free Sandwich which was very nicely served in my room where I enjoyed it with a cup of tea. It was most welcome.

I would have liked to use your other facilities but we were on a flying visit to attend this function. I would definately stay in a Macure Hotel again.

🇬🇧

Stephen

8.2

February 2023

The check in was first class and the room was comfortable and quiet. The swimming pool was much appreciated.

The price for breakfast wasn't revealed on check in but I paid £18 when I turned up on the first morning only to be told that it would have cost me £16 if I'd booked it the day before. I therefore only had breakfast on this first morning as I considered it to be overpriced. There was a problem with the bathroom door which could have induced a panic attack in my partner. The locksmith who attended within 30 minutes of my reporting the fault to reception advised that this was a problem of the door locking and not being able to unlock was a common fault in the hotel.He suggested that we didn't close the door as a precaution. The heating/air con controls were not easy to work out but at least the windows could be opened or closed to aid our comfort.

🇬🇧

Chris

8.2

March 2023

room was a good size and bed was comfy. staff at check were very friendly and polite

breakfast food wasn't great unfortunately. eggs were rubbery and hash browns soggy. wifi didn't always work as well. i went to the bar in the evening for a few beers and there were other guests who were very drunk and refused service. despite me not being with those guests and not acting like they were or being drunk i was refused service for a further drink by the barmaid for no reason. when questioned she mumbled something and when i asked her to repeat it she said her shift had finished. this was disappointing as i had sat there quietly minding my own business enjoying a drink only to be labelled, as i felt, like the other drunken guests even though i was not even sitting near them

Points of Interest Around Mercure Telford Centre Hotel

Attractions

Stokesay Court

24.8mi

Pen Museum

26.3mi

LEGOLAND® Discovery Centre Birmingham

26.3mi

National SEA LIFE® Centre Birmingham

26.4mi

Winterbourne House and Garden

27.1mi

Thinktank Birmingham Science Museum

27.2mi

Cadbury World

27.8mi

Powis Castle (Castell Powys)

30.1mi

Restaurants

Amenities of Mercure Telford Centre Hotel

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Sauna

Bar

Tour desk

Private entrance

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Picnic area

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Stay rules - Mercure Telford Centre Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Telford Centre Hotel

Does Mercure Telford Centre Hotel allow guests to stay with pets?

Yes, you can stay with your pet at Mercure Telford Centre Hotel. You may be charged an additional fee for bringing your pet along.

What's the check-in and check-out schedule at Mercure Telford Centre Hotel?

When you book a stay at Mercure Telford Centre Hotel, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is free parking available at Mercure Telford Centre Hotel?

Yes, the Mercure Telford Centre Hotel offers private on-site parking for guests at a cost of £10 per day. No prior reservation is required for parking.

What's the nightly rate at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel's room rates start around $73. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.

What types of rooms does Mercure Telford Centre Hotel offer?

The Mercure Telford Centre Hotel offers Classic Double Rooms and Privilege King Rooms. Both room types are double occupancy and have a room size of 151 sqft. Smoking is not allowed in either room type. The Classic Double Room has 1 double bed, while the Privilege King Room has 1 king size bed.

Where can guests find entertainment in Mercure Telford Centre Hotel?

Guests at Mercure Telford Centre Hotel can spend their time enjoying a range of leisure amenities provided by the hotel. They can relax and rejuvenate with spa and wellness packages, indulging in services like full-body massages, hand massages, head massages, couples' massages, foot massages, neck massages, and back massages. The hotel also offers a spa lounge/relaxation area and spa facilities for guests to unwind.

For those looking to stay active, the hotel provides a fitness center with fitness classes and a personal trainer. Guests can also make use of the steam room, sauna, and beach chairs/loungers for their leisure.

When it comes to dining options, there is Restaurant #1 available on site where guests can enjoy delicious meals during their stay at the hotel.

Does Mercure Telford Centre Hotel have on-site restaurants?

Yes, the Mercure Telford Centre Hotel has a restaurant on site. The name of the restaurant is not provided in the data.

What methods of payment does Mercure Telford Centre Hotel accept?

Mercure Telford Centre Hotel accepts various payment methods such as Visa, Mastercard, JCB, American Express, Maestro, and Solo. However, cash payments are not accepted at this hotel.