The full English breakfast was superbly delicious. In particular, the immaculate superior quality of all the food, including cold buffet cooked meats/fish would satisfy the most discerning palate. In short, it was fit for a king! All the staff were courteous, helpful and articulate which promotes excellent customer service. A special compliment must be awarded to a charming young girl named Beth on Reception, who greeted us in such a warm manner, plus assisted us with her local knowledge. In summary, I wish to return here and explore other HILTON HOTELS. Many thanks indeed.

This is merely a minor gripe, but I found the swipe card/ door latch required considerable force to gain access. A frail elderly person might easily be defeated by it. However the wide substantial door is designed for disabled access, so it is likely a strong carer would accompany the occupant at all times. Otherwise, the elegant opulent interior is highly impressive and conducive to a relaxing stay in the lap of luxury. The extended patio affords scenic views of the golf course in a truly tranquil idyllic location. The HILTON management/staff can be very proud of this exceptional Hotel!

Everything apart from...look below 👇

The menu.... there were a lot of things on there that were put in a fancy word that we didn't understand all there was plain was fish and chips which were very nice what's happened to the plain food with good old potatoes either mashed or boiled with your lovely pie we stayed 2 nights had fish and chips first night 2nd night we had the steak which was not worth £30 for what we got that was very very disappointing when we stayed before there was lots of food plain that is to choose from so sorry to say it was a big let down with the evening menu

Lovely secluded setting, well maintained property

Cleaning was particularly great, one day of our visit our room didn’t get serviced at all. We had to visit reception for replenishment. Suspect this is down to the lack of time given to cleaning operatives to service each room

Lovely location in between the Malverns and the Cotswolds, and just down the road from historic Tewkesbury, set in a stunning countryside estate with a super 18-hole golf course. We had breakfast and dinner included (very reasonable upgrade to include dinner): the food at breakfast offered a brilliant variety on the buffet and dinner was decent too, more quality bar meals than fine dining, but very tasty all the same. The dog was made very welcome during our stay, there is an area for exercising them and space in the bar and wide outdoor patio to sit with canine companions, and staff were all very friendly and helpful. The pool (warm and family friendly, perfect for gentle swimming- not great for laps/proper exercise), gym and spa were all decent. In Aug 2024 there were signs advising that upgrade works/makeover is underway, which will help to modernise, although our rooms were all in good condition. Lastly the Manor House is where the luxury suites are located and this building is annexed to the main hotel by an arched, covered glass walkway, and boasts its own garden with plenty of arbour benches and flowers, as well as a library, ballroom, bar and dining area for events. We loved our stay here and would highly recommend

Only complaint was that the rooms were too warm and windows would only open a crack. There was a fan in each room, but this was just moving around warm air. Better window openings needed for better/cooler ventilation (not usually an issue in this country!).

The hotel is in a great location and surrounded by its own grounds .We had our two well travelled Golden Retrievers with us and they were looked after too . The hotels Doggy menu was really enjoyed by them both, not only did the Beef Doguignon look amazing it smelt gorgeous and they ate it all, brought to our room on a tray on plates . Excellent in every way:) The food we had was very good too and certainly would satisfy most pallets, great choices and very good quality. We will return for sure. Well worth a visit . The staff were very welcoming and looked after us very well.

Quick book in; good sized room; all very clean; ample car parking when I arrived. What I would expect from a Hilton.

Unfortunately for me, a solo traveller of retirement age, there was a big wedding on which meant when I arrived back at the hotel late, the only place I could park was in the furthest reaches; a walk in the rain in the dark was something I could have done without. Apparently the staff had the same problem but do have the benefit of being younger! This inconvenience filtered over to breakfast the next morning where it was extremely busy and I felt very much the outsider!

Pool, massage.

Food was awful, there are not a lot on the menu so we tried all, the rizotto was like a rice pudding, the fishcake was served without any side like rice or chips, just 1 fish cake on its own. Same with the battered chicken, just served with a little so called salad, you know, those green things you find in the garden between the grass, call it weed 😂 The pasta was raw and no taste at all. Etc etc, it is a shame as they need to understand that food is part of the holiday.

Lovely old building with lots of space. There is decent size indoor pool and hot tub, sauna etc but if it summer and busy it would be very cramped up. Kids get a welcome gift and hot chocolate vouchers which is nice gesture .

Felt it’s a bit far away to get to nearest town. The carpets are old and with stains etc. There should have been some activity esp on weekend nights like a live music or some games etc that would have made it more lively . It felt like so gloomy with people just coming and sitting to eat or in bar. It felt not much for people with young family as no other activities for kids ; it would be lovely if they can have a play area( indoor and outdoor) with some stuff.

Very good breakfast with plenty of choice. We liked the 'trug' of cutlery, etc, for each table. What a good idea for both staff and customers! Polite and helpful service. We enjoyed our evening meal too. Again, a good choice from the menu. The beds were very comfortable and the room was spacious and pleasant. We were very impressed with the Christmas decorations! They were beautifully and tastefully done!

A loud whistling noise (from outside?) woke us up in the early hours on our first night. It lasted for about five plus minutes. The shower and shower curtain were rather old fashioned. The hot water for the bath at 5pm was not very hot, although the basin hot water was very, or too, hot!

Car parking spaces are plentiful, the grounds are immaculate and the reception staff are very helpful, friendly and accommodating. The room was a very good size, with a bath (which we wanted) and felt very clean. The evening meal was very good (steak prepared just as we wanted) and the vegetables were presented just right (not overboiled). Breakfast was also very good quality with a mainly good choice (see below).

Would prefer a few more electrical plugs, perhaps one each side of the bed for convenience. The only downside of breakfast was that the coffee from the machine was not so good and we would have liked porridge to be available.