Friendly and helpful staff. Very clean and well presented rooms. Food and drink facilities. Very nice food. Great location too.

No negatives to comment on. I would visit and stay here again. I ended up booking this hotel whilst leaving another due to the previous being in a terrible state and it being missold in this site.

The twin room we had ,was on the ground floor. It was quite large.....we were lucky though , as we HAD booked a double room., But that was so small ....just enough for a single really. , fortunately the receptionist took pity on us and gave us the roomy twin room on The ground floor.......--------The hotel was quiet. Didnt have breakfast though...expensive anyway ( there was a nice wetherspoons in Torquay !)......T.V. In our room wasnt good , dodgey reception , we didnt report it though ....so cant really moan about that. But staff were friendly and always on hand to help...we should have booked direct ,rather than though an agent. Might have got it cheaper.

We booked a double room. It was tiny though. Just really enough for a single. Fortunately the receptionist took pity on us and gave us a twin room on the ground floor........which was larger. The mattress had to be changed though....it was very worn ---but the staff were happy to do it ,and the replacement mattress was fine..........parking -there are only about 10 spaces ...which was fine most of the time ,untill the hotel got busy for the weekend, then we had to hunt a space in town -which isnt easy........like all councils ,torbay council rips motorists off at every opportunity , so we only found 'pay to park ' spaces.

Staff nice and polite.comfy clean room .relaxing lounge .good bar . A hearty breakfast .

No rush after breakfast. 11 am leave room .even leave car parked till pm .we would recommend this friendly hotel

Very handy to the sea front. Host was lovely and great breakfast. The reception and eating area was all nice.

We had a down stairs room because of my disability. The room was so old and not very pleasant. Plus not clean, Shower needed a good clean inside and out. Needs an up grade badly.

After reading some of the reviews for this hotel I was a bit apprehensive, however I am delighted to say that it seems the majority of negative reviews are either malicious, Ilinformed or downright baseless. The staff were lovely and courteous. The room was exceptionally clean. Unfortunately we didn't get to try the food.

The lift is nowhere near adequate size for anyone with a pushchair or a sizable wheelchair, however there is very little that can be done to remedy that and the walls are quite thin as we could hear the music from the bar, however it stops at a reasonable time 22.30 which is not late.

Friendliness & helpfulness Parking Location Value Lounge area comfortable & inviting Really Excellent coffee in room & at breakfast Bedside lights Nice complimentary soap & gels Heating in room

Nice Modern bathroom but shower grouting needed cleaning, so let it down. Part of room missed the duster No yougurt, granola or pastries at breakfast - but we were last guest there & appreciate bugets

The hotel is in a prime location with parking. Friendly welcoming staff.The hotel was very clean and very quiet at night. The breakfast was fantastic, perfect poached eggs.The room was clean,good size and lovely bathroom. The bar area was welcoming, plenty of comfortable chairs and settees and bar prices were good, On the first night we had a bar meal which was excellent. Wholeheartedly recommend this hotel and offers value for money,great location,parking and very QUIET.

Absolutely nothing. For the price it was excellent to be 5 minutes from the sea front.

The staff were very nice and helpful, the hotel is a very dog friendly hotel which was great for us as we had our four legged friend! The location was perfect for us too, a nice walk to the seafront and town which suited us perfectly.

The rooms were good for us, the beds were really comfortable, If I am being picky then the shower wasn't the best. It didn't affect our stay but did notice the pressure wasn't brilliant which I can imagine others wouldn't be satisfied with. But for what we paid, and booking so late notice, I think the hotel was good value for money!

Great price! Free parking on site, first come first served. Gentleman on reception was really friendly and helpful. The room was basic but had everything you could need. Great location for our purposes, and a restful night's sleep.

The mattress wasn't very comfortable, but for such a reasonable price I didn't mind! Lovely pillows made up for it :)

The room was spacious with good storage. The bed was very comfortable and had deep pillows. I was very satisfied with my room. The breakfast and dinner were always piping hot. I found all the staff very helpful and friendly.

The position of the bedside lights could be improved. Also the toilet roll kept on falling off the holder. It was not in the best position. I would have appreciated a mirror in the bedroom for drying my hair.