The staff were fantastic. I booked a hotel room with a bath due to back issues. I was initially given a room with a shower cubicle. This was quickly rectified by thr excellent staff. I was very quickly swapped into a room with a bath with no quibble from the staff. The rooms were fantastic, impeccably clean and comfortable with a fantastic breakfast in the morning. Every member of staff I encountered are a credit to the hotel. I've stayed at many hotels across the country including 5 star hotels in the capital and this is probably the best all round hotel experiences I've ever had

Absolutely nothing

We love everything here, extra large comfy bed, clean room, clean bathroom with big waterfall shower head and super breakfast. I took my daughter to complete her cheer competition in Wellness Hub (just 6 minutes walk) and her session was early in the morning, we didn't have time to have breakfast, the generous man and girl just gave us the breakfast boxes to take with us. It's so kind of them and really good service even the staff at the bar, friendly and very helpful people. There's free coffee, tea and chocolate, you can do it yourself anytime you want. We definitely will stay here again.

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The receptionist on arrival was very happy and chatty. Perfect location for the arts centre, literally 5 minutes walk and on the flat. The cleanliness of the hotel and surroundings. And the bed was perfect, slept like a baby.

Rucked carpet in bedroom, not sure why. Didn't spoil stay. No direction from staff when entering for breakfast, i.e., where allowed to sit as there was a restriction on some. And maybe explain it to be a buffet style. Also, the milk jug would be helpful to take back to the table for teas. And teapots next to tea facilities don't like mine made in a cup !!.

The conference rooms are located just a few minutes walk from the centre of the university campus. perfect. Staff are all excellent. Room was more than I expected - was thinking it would be 'student accommodation', but it was a cut above that. There was a good breakfast (a bit on the expensive side) and a bar. The whole building was nicely kept.

Signage could have been better: Booking.com directs you to a completely different site (Sacrman); without a car, the entrance round the back for pedestrians is not very noticeable (I walked past it without seeing the little sign).

This is a very convenient option for anyone visiting the University. My double room was very clean. The staff were very polite and helpful. I found the lounge with coffee and refreshments very useful, a facility I've rarely seen at places I had stayed at.

The walls are a little thin. I could hear people from the other rooms and outside the building. The carpets were a little loose.

Comfortable bed and room had been cleaned. Dinner was lovely and the staff were all vey pleasant.

The TV. The TV guide did not work, most of the channels had nothing on them, just a black screen, Even netflix, it said was unavailable. thankfully i had taken a book with me or it would have been a very long evening. Toilet had mess in it when i went to use it and the hand towel had a number of large brown marks on it, as if it had already been used.

Price, it worked out £70 for myself and nephew which was a good £90 less than the cheapest hotels in Warick where we had vistied the castle and night show. It was safe in a university, comfortable like a good moden hotel room, nice shower, warm and plenty of space for 2 peoepl if you are in a couple, This did not apply to self and nephew. Breakfast for us was £17.40 which was technically free for nephew, but pricey for me but split between us fine. Friendsly receptionist helped us get a quick cab and if goign to warwick is the best option

Cheaper breakfast thats all it was ideal for our needs and very well recomented

Amble parking - Don't forget to register your car. The large lounge and bar area. Lovely waterfall shower in my room. Comfortable bed. Bedside lights and desk area to work at. The offer of other facilities such as sports, etc. Proximity to the Scarman!

Could have done with an anglepoise lamp at the desk. A bigger tv on an adjustable bracket, the lack of streaming services such as YouTube or netflix. Guessing the room temperature? It is difficult to achieve a comfortable temperature for sleeping.

Perfect for the university. Nice rooms and showers. I stayed both in Scarman and Radcliff. Scarman is the newer hotel, and it shows in the rooms and facilities. The breakfast here seems less good than the one served in Scarman although it is the same chef. Less selection. Also the dining hall is less pleasant, and overall the facilities of this hotel are older and needs renovation, especially when comparing to the sister establishment over yonder.

Good location. Comfortable bed. Quiet & relaxing stay. Lovely lounge area with plenty of refreshments. Outside areas with lots of comfortable seating. Very convenient for Warwicks Art Centre. Ample parking. Breakfast was tasty & very well presented. Every member of staff was absolutely amazing, from those who I spoke to when I had problems with booking to all the staff we came into contact with over the weekend, the catering team & the housekeeping team. They were all very helpful & friendly. I would certainly book again.

We had a ground floor room which was good, with a pleasant view outside but perhaps some net curtains would have given us a bit of privacy without blocking out the light?